Upgrade hoses ISP connection

[SL]

Just made the mistake of upgrading from a perfectly working W2000 pro to
XP Pro. When I tried to connect to the internet, I get:
"Unable to create a connectoid, reinstall modem"

Reinstalling the modem didn't work.

I queried the external modem and it responded correctly.

When I viewed the dial-up connection for my ISP, it wasn't there.
When I tried to add it, I got:
"Cannot locate Remote Access Connection Manager Service. Error 711 Click
more info or search help and support"

Well, "more info" isn't there, and "help and support" doesn't work(part of
a long list of things that don't work in XP).

Q330163 states I should go into Services and start Remote Access
Connection Manager Service (RACMS) which gives error: "Could not start
RACMS on local computer. Error 5 Access is denied." When I try to
start Remote Access Auto Connection Manager (RAACMS) I get the error:
"Error 1068: the dependency or group failed to start."

Another MSKB recommends I install SP1 to fix the problem. Unfortunately I
have yet to find a location I can download this from Linux (what I'm
currently using).

Any suggestions would be appreciated.

S

[Jupiter Jones [MVP]]

See #1 on this link:
http://www3.telus.net/dandemar/spackins.htm

If that fails, you may consider starting again after verifying all
hardware and software is compatible with Windows XP:
http://www.microsoft.com/WindowsXP/pro/howtobuy/upgrading/default.asp

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://www3.telus.net/dandemar/


"SL" > wrote in message
. ..
> Just made the mistake of upgrading from a perfectly working W2000
pro to
> XP Pro. When I tried to connect to the internet, I get:
> "Unable to create a connectoid, reinstall modem"
>
> Reinstalling the modem didn't work.
>
> I queried the external modem and it responded correctly.
>
> When I viewed the dial-up connection for my ISP, it wasn't there.
> When I tried to add it, I got:
> "Cannot locate Remote Access Connection Manager Service. Error 711
Click
> more info or search help and support"
>
> Well, "more info" isn't there, and "help and support" doesn't
work(part of
> a long list of things that don't work in XP).
>
> Q330163 states I should go into Services and start Remote Access
> Connection Manager Service (RACMS) which gives error: "Could not
start
> RACMS on local computer. Error 5 Access is denied." When I try
to
> start Remote Access Auto Connection Manager (RAACMS) I get the
error:
> "Error 1068: the dependency or group failed to start."
>
> Another MSKB recommends I install SP1 to fix the problem.
Unfortunately I
> have yet to find a location I can download this from Linux (what I'm
> currently using).
>
> Any suggestions would be appreciated.
>
> S

[SL]

On Sun, 04 Jan 2004 14:37:01 -0700, Jupiter Jones [MVP] wrote:

> See #1 on this link:
> http://www3.telus.net/dandemar/spackins.htm
>
> If that fails, you may consider starting again after verifying all
> hardware and software is compatible with Windows XP:
> http://www.microsoft.com/WindowsXP/pro/howtobuy/upgrading/default.asp

I just reinstalled and it effected nothing.

[Star Fleet Admiral Q]

Did you check the "service dependencies" for RACMS, as the error you are
receiving is "it can't start" because something (another service) it needs
is not started. I believe "Telephony" service is a dependency, and
"Telephony" depends on Plug-n-Play and RPC services.


"SL" > wrote in message
. ..
> On Sun, 04 Jan 2004 14:37:01 -0700, Jupiter Jones [MVP] wrote:
>
> > See #1 on this link:
> > http://www3.telus.net/dandemar/spackins.htm
> >
> > If that fails, you may consider starting again after verifying all
> > hardware and software is compatible with Windows XP:
> > http://www.microsoft.com/WindowsXP/pro/howtobuy/upgrading/default.asp
>
> I just reinstalled and it effected nothing.

[SL]

On Sun, 04 Jan 2004 20:11:05 -0500, Star Fleet Admiral Q wrote:

> Did you check the "service dependencies" for RACMS, as the error you are
> receiving is "it can't start" because something (another service) it needs
> is not started. I believe "Telephony" service is a dependency, and
> "Telephony" depends on Plug-n-Play and RPC services.
>
Telephony service starts without error. Trying to start Remote Access
Connection Manager Service (RACMS) gives error: "Could not start
RACMS on local computer. Error 5 Access is denied." Unfortunately the
error message tells me nothing as to the cause. While trying to start
Remote Access Auto Connection Manager (RAACMS) I get the error:
"Error 1068: the dependency or group failed to start." Again the error
message doesn't tell me which dependency is unmet.