John
December 5th 03, 10:49 PM
You have a virus. Microsoft NEVER Contacts customers in
that way
tml
>-----Original Message-----
>This morning I rec'd 3 e mails.....all of them the same
>message...from Microsoft.
>"this is the latest version of security u pdate,
>the "September 2003, Cumulative Patch"
>
>As instructed, I immediately downloaded the update.
>
>My computer went completely wacky....the Norton
AntiVirus
>sent out 46 e mails that I did not write....they came
back
>saying "undeliverable mail contains virus"
>
>I turned off the computer completely.
>
>When I turned it on again...screen is completely blank.
>
>I have been able to get on line by doing
>"CTRL ALT DELETE" and getting onto certain programs that
>way.
>
>It is a big puzzlement finding Microsoft phone numbers
for
>help. I chose this method of asking for help, not
knowing
>how else to get attention...
>
>Hope someone out there can send me to a technical place
>for help by phone number....thank you.
>Dottie
>.
>
that way
tml
>-----Original Message-----
>This morning I rec'd 3 e mails.....all of them the same
>message...from Microsoft.
>"this is the latest version of security u pdate,
>the "September 2003, Cumulative Patch"
>
>As instructed, I immediately downloaded the update.
>
>My computer went completely wacky....the Norton
AntiVirus
>sent out 46 e mails that I did not write....they came
back
>saying "undeliverable mail contains virus"
>
>I turned off the computer completely.
>
>When I turned it on again...screen is completely blank.
>
>I have been able to get on line by doing
>"CTRL ALT DELETE" and getting onto certain programs that
>way.
>
>It is a big puzzlement finding Microsoft phone numbers
for
>help. I chose this method of asking for help, not
knowing
>how else to get attention...
>
>Hope someone out there can send me to a technical place
>for help by phone number....thank you.
>Dottie
>.
>