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Laura Braddock
December 5th 03, 10:49 PM
I bought my emachine at Circust City,Ihave windows xp
loaded in my computer,they did not give me the program cd
so i down loaded the startup disk from microsoft, but when
i try to load it, it saids File\ntkrnimp.exe code 7 file
missing, my computer keep freezing up, thanks for any help

Michael Solomon \(MS-MVP Windows Shell/User\)
December 5th 03, 10:51 PM
Those floppy have one purpose, to install XP on systems which are unable to
boot from the CD-ROM.

The vendor is responsible for either giving you an operating system CD or to
provide you with some means of recovery, you need to contact Circuit City if
that is what you are attempting.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Laura Braddock" > wrote in message
...
> I bought my emachine at Circust City,Ihave windows xp
> loaded in my computer,they did not give me the program cd
> so i down loaded the startup disk from microsoft, but when
> i try to load it, it saids File\ntkrnimp.exe code 7 file
> missing, my computer keep freezing up, thanks for any help

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