can't install nada!!

[Juan]

hello there

I have a PC with XP. Yesterday I tried to install a sofware
(NAVirus from my cd-rom drive)but i could not. The windows
says: "(!)Windows installer: The system administrator has
set policies to prevent this installation"
I always log on as a an admin and installed programs the
same way and never happened before. I checked the "comp
management" and the service for windows installer is
running/started. There are no policies against installing
software in the Pc.
I also deleted the user account on the system, so i am the
only with admin rights but still doesn't work
any clues... thank you

[Kelly]

Hi Juan,

The Windows Installer service could not be accessed. This can occur if you
are running in safe mode or if the Windows Installer is not correctly
installed.

Go to Start/Run and type in:
msiexec /unregister [click ok]

Then Start/Run and type in:
msiexec /regserver [click ok]

For Pro, check your settings here:

Start/Run/gpedit.msc/Administrative Templates/Windows Components/Windows
Installer/Prohibit User Installs

Windows Installer Fix for Permissions (Line 94)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Troubleshooting Windows Installer
http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller

"Error 1719. The Windows Installer Service Could Not Be Accessed" Error
Message When You Add or Remove Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315346

--
All the Best,
Kelly

MS-MVP Win98/XP [AE-Windows® XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm
http://www.kellys-korner-xp.com/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm


"Juan" > wrote in message
...
> hello there
>
> I have a PC with XP. Yesterday I tried to install a sofware
> (NAVirus from my cd-rom drive)but i could not. The windows
> says: "(!)Windows installer: The system administrator has
> set policies to prevent this installation"
> I always log on as a an admin and installed programs the
> same way and never happened before. I checked the "comp
> management" and the service for windows installer is
> running/started. There are no policies against installing
> software in the Pc.
> I also deleted the user account on the system, so i am the
> only with admin rights but still doesn't work
> any clues... thank you

[Kelly]

Hi Juan,

The Windows Installer service could not be accessed. This can occur if you
are running in safe mode or if the Windows Installer is not correctly
installed.

Go to Start/Run and type in:
msiexec /unregister [click ok]

Then Start/Run and type in:
msiexec /regserver [click ok]

For Pro, check your settings here:

Start/Run/gpedit.msc/Administrative Templates/Windows Components/Windows
Installer/Prohibit User Installs

Windows Installer Fix for Permissions (Line 94)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Troubleshooting Windows Installer
http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller

"Error 1719. The Windows Installer Service Could Not Be Accessed" Error
Message When You Add or Remove Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315346

--
All the Best,
Kelly

MS-MVP Win98/XP [AE-Windows® XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm
http://www.kellys-korner-xp.com/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm


"Juan" > wrote in message
...
> hello there
>
> I have a PC with XP. Yesterday I tried to install a sofware
> (NAVirus from my cd-rom drive)but i could not. The windows
> says: "(!)Windows installer: The system administrator has
> set policies to prevent this installation"
> I always log on as a an admin and installed programs the
> same way and never happened before. I checked the "comp
> management" and the service for windows installer is
> running/started. There are no policies against installing
> software in the Pc.
> I also deleted the user account on the system, so i am the
> only with admin rights but still doesn't work
> any clues... thank you