Computer hangs when restart is selected

[Janet]

John did you ever solve this problem. I just installed
xp home verson. and everytime I try to restart or shut
down it freezes on the windows is shutting down window.
I can't figure it out. Please e-mail me if you have
solved the problem on your end.
Janet
>-----Original Message-----
>I can't restart my computer any longer. The computer
>will due a shutdown with no problems. But, when I
select
>restart, the computer hangs indefinitely at the
>message "Windows is shutting down...".
>
>I think that I have tried everything. I have installed
>all the latest patches and drivers. I have removed all
>extraneous programs. I have tried to manually end
>services and tasks. But, the restart process continues
>to hang my computer.
>
>Any ideas?
>.
>