Problem restarting computer

[Jack]

My problem is that windows xp does not automatically
restart the computer after installing a software or when
prompt to do so at the shut down window. I have run
Norton anti-virus to check for virus and tried system
restore, but nothing worked. What's the problem here and
how can I resolve it.

[Rick \Nutcase\ Rogers]

Hi Jack,

See if the troubleshooters from MVP Jim Eshelman help:
http://aumha.org/a/shtdwnxp.htm

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Jack" > wrote in message
...
> My problem is that windows xp does not automatically
> restart the computer after installing a software or when
> prompt to do so at the shut down window. I have run
> Norton anti-virus to check for virus and tried system
> restore, but nothing worked. What's the problem here and
> how can I resolve it.