View Full Version : I've given up, someone please tell me the truth...
elliott
December 5th 03, 11:24 PM
I've grown tired of the 'blue screen' nightmare.
I checked, and all the drivers are signed by microsoft,
but i still get four or five shutdowns per day.
That alone, makes using a computer more time consuming
than anything.
I want to go to the beginning. I want to clean my hard
drive of all it's contents, besides the bios if possible,
and restore it with a clean copy of windows xp home.
How do i do such a task, is it wise, will it solve any
problems, or should i just throw the whole box out and
buy an apple? Is there any help for me other than a
fresh start? Is there by chance some program written
which will decypher which 'device driver' that keeps
shutting my tower off, and delete it?
I grow weary of blue screen, please assist me...
elliott
james
December 5th 03, 11:24 PM
buy new computer.
>-----Original Message-----
>I've grown tired of the 'blue screen' nightmare.
>I checked, and all the drivers are signed by microsoft,
>but i still get four or five shutdowns per day.
>
>That alone, makes using a computer more time consuming
>than anything.
>
>I want to go to the beginning. I want to clean my hard
>drive of all it's contents, besides the bios if possible,
>and restore it with a clean copy of windows xp home.
>
>How do i do such a task, is it wise, will it solve any
>problems, or should i just throw the whole box out and
>buy an apple? Is there any help for me other than a
>fresh start? Is there by chance some program written
>which will decypher which 'device driver' that keeps
>shutting my tower off, and delete it?
>
>I grow weary of blue screen, please assist me...
>
>elliott
>.
>
Dave R.
December 5th 03, 11:24 PM
Are you certain it's not a virus or worse ?
Dave
Aragorn
December 5th 03, 11:24 PM
Format C and make a fresh winXP installation.
Copy your personal files to D before you format.
>-----Original Message-----
>buy new computer.
>
>
>>-----Original Message-----
>>I've grown tired of the 'blue screen' nightmare.
>>I checked, and all the drivers are signed by microsoft,
>>but i still get four or five shutdowns per day.
>>
>>That alone, makes using a computer more time consuming
>>than anything.
>>
>>I want to go to the beginning. I want to clean my hard
>>drive of all it's contents, besides the bios if
possible,
>>and restore it with a clean copy of windows xp home.
>>
>>How do i do such a task, is it wise, will it solve any
>>problems, or should i just throw the whole box out and
>>buy an apple? Is there any help for me other than a
>>fresh start? Is there by chance some program written
>>which will decypher which 'device driver' that keeps
>>shutting my tower off, and delete it?
>>
>>I grow weary of blue screen, please assist me...
>>
>>elliott
>>.
>>
>.
>
Kent W. England [MVP]
December 5th 03, 11:24 PM
You have less than a 50% likelihood of fixing the problem by starting
over.
Is this an OEM install of XP or did you upgrade 9x? Upgrades can have
chronic problems that won't go away if you start over (or sometimes they
will :-). In any event, anything you can fix with a reinstall, you can
fix without a reinstall (since your computer is still booting).
Tell us all about the blue screen error. What is the main error number
(eg, 0x00000007E) and what is the name of the error (eg,
IRQ_LESS_THAN_NOT_EQUAL).
--
Kent W. England, Microsoft MVP for Windows
"elliott" > wrote in
message ...
> I've grown tired of the 'blue screen' nightmare.
> I checked, and all the drivers are signed by microsoft,
> but i still get four or five shutdowns per day.
>
> That alone, makes using a computer more time consuming
> than anything.
>
> I want to go to the beginning. I want to clean my hard
> drive of all it's contents, besides the bios if possible,
> and restore it with a clean copy of windows xp home.
>
> How do i do such a task, is it wise, will it solve any
> problems, or should i just throw the whole box out and
> buy an apple? Is there any help for me other than a
> fresh start? Is there by chance some program written
> which will decypher which 'device driver' that keeps
> shutting my tower off, and delete it?
>
> I grow weary of blue screen, please assist me...
>
> elliott
elliott
December 5th 03, 11:25 PM
It is a OEM version of win xp home. although, in bios one
day i remember a fan having a rpm of 0. I thought at the
time it was on a schedule i was in no control of, someone
said that may be the problem, could that be true?
Mostly the blue screen happens in the morning, one time
before my desktop loaded fully. I will write down the
blue screen info when it happens next and i'll let you know.
The blue screen does not happen always, sometimes it just
restarts. So, since that happened right after i finished
reading your reply to my original, i copied the information
the usual reporting service uses.
firstly,
error code:
Bccode:24 bcp1:001602fa bcp2:f7c66680 bcp3:f7c66380
bcp4:f770054f osver:5_1_2006 sp1_0 product:768_1
secondly,
the reporting info:
Description Analysis Submitted Type
i think this has been the fifth or sixth time
today!!!!!!!!!!!!! Information 9/26/2003 1055771
sorry about the foul language in the last, but this
**** sucks!! Information 9/26/2003 1055771
well that's one closer, maybe we'll get four by 5:30,
bitch! Information 9/26/2003 1055771
sure glad it ain't been four times by 5:30 today,
yeah!!!!!!!!!! Information 9/26/2003 293237
wow, had not even gotten to my desktop before the
error!!!!!!!!! Information 9/26/2003 293237
this just don't stop! four or five times today
already!!!!!!!!! Information 9/25/2003 1320268
and just one minute after the last!!!!! Information
9/25/2003 293237
wow, just two minutes later... Information
9/25/2003 66652
wow, just turned it on... help me microsoft, yeah
right! Information 9/25/2003 66652
microsoft will NEVER contact me, so why do i do this?
Information 9/24/2003 66652
twice in about an hour... what a
surprize!!!!!!!!!!!!!!!!!!!!!!! Information 9/24/2003
66652
All drivers that i can find are microsoft
signed!!!!!!!!!!!!!!!! Information 9/24/2003 66652
I hear this problem happens often, so what's the fix?
Information 9/23/2003 227
wow, three times (or has it been four) by 10pm.
Information 9/21/2003 188828
no wonder i turned off this 'reporting' crap for 5
months!!!!! Information 9/21/2003 188828
wow, even after downloading more updates... it
crashes! Information 9/21/2003 188828
I think windows update should fix this, if they made it
right! Information 9/21/2003 893435
still need help! Information 9/19/2003 227
how many times could it occur in one day>
Information 9/18/2003 839276
i've tried everything you suggested, now what??!!!!!
Information 9/17/2003 1760051
same thing... again! Information 9/17/2003 293237
I CANNOT FIX THIS ON MY OWN, SOMEONE PLEASE HELP ME.
Information 9/16/2003 1055798
three times in 24 hrs... like that's never happened
before! Information 9/15/2003 1055798
twice in one day, what a surprize! Information
9/15/2003 1752843
i checked, all the drivers are signed by microsoft...
what's up? Information 9/15/2003 1752642
just died Information 9/13/2003 1055798
because i didn't log 2 or 3, this is #11
Information 4/7/2003 10624
driver error #7 Information 4/5/2003 2617
driver error #6 Information 4/3/2003 293738
driver problem? #4or5 Information 4/1/2003 7253
driver error again Information 3/29/2003 486874
more driver error Information 3/28/2003 293738
driver problem #2 Information 3/26/2003 45835
faulty driver?
>-----Original Message-----
>You have less than a 50% likelihood of fixing the problem
by starting
>over.
>
>Is this an OEM install of XP or did you upgrade 9x?
Upgrades can have
>chronic problems that won't go away if you start over (or
sometimes they
>will :-). In any event, anything you can fix with a
reinstall, you can
>fix without a reinstall (since your computer is still
booting).
>
>Tell us all about the blue screen error. What is the main
error number
>(eg, 0x00000007E) and what is the name of the error (eg,
>IRQ_LESS_THAN_NOT_EQUAL).
>
>--
>Kent W. England, Microsoft MVP for Windows
>
>
>
>"elliott" > wrote in
>message ...
>
>> I've grown tired of the 'blue screen' nightmare.
>> I checked, and all the drivers are signed by microsoft,
>> but i still get four or five shutdowns per day.
>>
>> That alone, makes using a computer more time consuming
>> than anything.
>>
>> I want to go to the beginning. I want to clean my hard
>> drive of all it's contents, besides the bios if possible,
>> and restore it with a clean copy of windows xp home.
>>
>> How do i do such a task, is it wise, will it solve any
>> problems, or should i just throw the whole box out and
>> buy an apple? Is there any help for me other than a
>> fresh start? Is there by chance some program written
>> which will decypher which 'device driver' that keeps
>> shutting my tower off, and delete it?
>>
>> I grow weary of blue screen, please assist me...
>>
>> elliott
>
>.
>
elliott
December 5th 03, 11:25 PM
no, i am not. i do run norton AV 2002 though.
we have all the patches from microsoft, even the drivers
for all the devices have been updated without fail.
can't figure it out.
elliott
>-----Original Message-----
>Are you certain it's not a virus or worse ?
>Dave
>
>
>.
>
Bruce Chambers
December 5th 03, 11:26 PM
Greetings --
Simply boot from the WinXP installation CD. You'll be offered the
opportunity to delete, create, and format partitions as part of the
installation process. (You may need to re-arrange the order of boot
devices in the PC's BIOS to boot from the CD.)
HOW TO Install Windows XP
http://support.microsoft.com/default.aspx?scid=KB;en-us;316941
http://www.michaelstevenstech.com/cleanxpinstall.html
http://www.webtree.ca/windowsxp/clean_install.htm
Please be advised, however, that reinstalling the operating system
will not do anything to address what sounds like a clear case of
defective hardware. You might want to provide some information on the
specific errors you're getting; someone may be able to identify the
defective component.
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"elliott" > wrote in message
...
> I've grown tired of the 'blue screen' nightmare.
> I checked, and all the drivers are signed by microsoft,
> but i still get four or five shutdowns per day.
>
> That alone, makes using a computer more time consuming
> than anything.
>
> I want to go to the beginning. I want to clean my hard
> drive of all it's contents, besides the bios if possible,
> and restore it with a clean copy of windows xp home.
>
> How do i do such a task, is it wise, will it solve any
> problems, or should i just throw the whole box out and
> buy an apple? Is there any help for me other than a
> fresh start? Is there by chance some program written
> which will decypher which 'device driver' that keeps
> shutting my tower off, and delete it?
>
> I grow weary of blue screen, please assist me...
>
> elliott
elliott
December 5th 03, 11:28 PM
Xref: kermit microsoft.public.windowsxp.basics:150627
Thanks Bruce,
i'm trying the open case method of lowering the cpu temp.
we'll try that out (all day so far) and when the next
blue screen or shutdown happens, we'll inform you of the
additional information, untill then... i'll just keep my
fingers crossed.
thanks,
e
>-----Original Message-----
>Greetings --
>
> Simply boot from the WinXP installation CD. You'll be
offered the
>opportunity to delete, create, and format partitions as
part of the
>installation process. (You may need to re-arrange the
order of boot
>devices in the PC's BIOS to boot from the CD.)
>
>HOW TO Install Windows XP
>http://support.microsoft.com/default.aspx?scid=KB;en-us;316941
>
>http://www.michaelstevenstech.com/cleanxpinstall.html
>
>http://www.webtree.ca/windowsxp/clean_install.htm
>
> Please be advised, however, that reinstalling the
operating system
>will not do anything to address what sounds like a clear
case of
>defective hardware. You might want to provide some
information on the
>specific errors you're getting; someone may be able to
identify the
>defective component.
>
>
>Bruce Chambers
>
>--
>Help us help you:
>http://dts-l.org/goodpost.htm
>http://www.catb.org/~esr/faqs/smart-questions.html
>
>You can have peace. Or you can have freedom. Don't ever
count on
>having both at once. -- RAH
>
>
>"elliott" > wrote in message
...
>> I've grown tired of the 'blue screen' nightmare.
>> I checked, and all the drivers are signed by microsoft,
>> but i still get four or five shutdowns per day.
>>
>> That alone, makes using a computer more time consuming
>> than anything.
>>
>> I want to go to the beginning. I want to clean my hard
>> drive of all it's contents, besides the bios if possible,
>> and restore it with a clean copy of windows xp home.
>>
>> How do i do such a task, is it wise, will it solve any
>> problems, or should i just throw the whole box out and
>> buy an apple? Is there any help for me other than a
>> fresh start? Is there by chance some program written
>> which will decypher which 'device driver' that keeps
>> shutting my tower off, and delete it?
>>
>> I grow weary of blue screen, please assist me...
>>
>> elliott
>
>
>.
>
Bruce Chambers
December 5th 03, 11:28 PM
Greetings --
Additionally, you should check your Event Logs to see if they
can
shed any light on the matter, To do so, Right-click My Computer >
Manage > Event Viewer > System and Application. Record the specifics
of any red-flagged error messages and post the exact text back here.
Again, hopefully, one of us will be able to provide some insight.
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"elliott" > wrote in message
...
> Thanks Bruce,
>
> i'm trying the open case method of lowering the cpu temp.
> we'll try that out (all day so far) and when the next
> blue screen or shutdown happens, we'll inform you of the
> additional information, untill then... i'll just keep my
> fingers crossed.
>
> thanks,
> e
>
elliott
December 5th 03, 11:36 PM
okay, the blue screen happened.
this is what it said beyond the usual:
stop:0x0000008e (0xc0000005, 0x0e5c7704,
0xed9947d0, 0x00000000)
and when i checked the events logs, under
the applications tab, there are lots of errors
but no information as to why they occured.
but, under the system tab, this is what i found:
error 9/28/03 10:35:33am system error (102) 1003
and there are many of those, and a few of these too
just after the system errors like the one i printed above:
error 9/28/03 10:36:00am DCOM none 10010
I hope this helps.
thank you very much!
elliott
>-----Original Message-----
>Greetings --
>
> Additionally, you should check your Event Logs to
see if they
>can
>shed any light on the matter, To do so, Right-click My
Computer >
>Manage > Event Viewer > System and Application. Record
the specifics
>of any red-flagged error messages and post the exact text
back here.
>Again, hopefully, one of us will be able to provide some
insight.
>
>
>Bruce Chambers
>
>--
>Help us help you:
>http://dts-l.org/goodpost.htm
>http://www.catb.org/~esr/faqs/smart-questions.html
>
>You can have peace. Or you can have freedom. Don't ever
count on
>having both at once. -- RAH
>
>
>"elliott" > wrote in message
...
>> Thanks Bruce,
>>
>> i'm trying the open case method of lowering the cpu temp.
>> we'll try that out (all day so far) and when the next
>> blue screen or shutdown happens, we'll inform you of the
>> additional information, untill then... i'll just keep my
>> fingers crossed.
>>
>> thanks,
>> e
>>
>
>
>.
>
Bruce Chambers
December 5th 03, 11:36 PM
Greetings --
You might see if something in this KB Article applies:
STOP 0x0000008E Error Message on a Blue Screen and Your Computer Does
Not Enter Hibernation or Standby ....
http://support.microsoft.com/default.aspx?scid=kb;en-us;813818&Product=winxp
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"elliott" > wrote in message
...
> okay, the blue screen happened.
> this is what it said beyond the usual:
> stop:0x0000008e (0xc0000005, 0x0e5c7704,
> 0xed9947d0, 0x00000000)
>
> and when i checked the events logs, under
> the applications tab, there are lots of errors
> but no information as to why they occured.
> but, under the system tab, this is what i found:
>
> error 9/28/03 10:35:33am system error (102) 1003
>
> and there are many of those, and a few of these too
> just after the system errors like the one i printed above:
>
> error 9/28/03 10:36:00am DCOM none 10010
>
> I hope this helps.
>
> thank you very much!
>
> elliott
>
>
>
>
>
> >-----Original Message-----
> >Greetings --
> >
> > Additionally, you should check your Event Logs to
> see if they
> >can
> >shed any light on the matter, To do so, Right-click My
> Computer >
> >Manage > Event Viewer > System and Application. Record
> the specifics
> >of any red-flagged error messages and post the exact text
> back here.
> >Again, hopefully, one of us will be able to provide some
> insight.
> >
> >
> >Bruce Chambers
> >
> >--
> >Help us help you:
> >http://dts-l.org/goodpost.htm
> >http://www.catb.org/~esr/faqs/smart-questions.html
> >
> >You can have peace. Or you can have freedom. Don't ever
> count on
> >having both at once. -- RAH
> >
> >
> >"elliott" > wrote in message
> ...
> >> Thanks Bruce,
> >>
> >> i'm trying the open case method of lowering the cpu temp.
> >> we'll try that out (all day so far) and when the next
> >> blue screen or shutdown happens, we'll inform you of the
> >> additional information, untill then... i'll just keep my
> >> fingers crossed.
> >>
> >> thanks,
> >> e
> >>
> >
> >
> >.
> >
Alex Johnson
December 5th 03, 11:37 PM
Buy the apple.
elliott
December 5th 03, 11:38 PM
i looked at the article you referred me to,
nothing besides the error code # is the same.
my tower does not turn off except when i tell
it to or when it just restarts on it's own,=20
i do not use standby or hibernation. i have=20
in the past changed a dvd rom to a dvd burner,=20
but i think that went flawlessly.=20
for this error, the fix is attainable or so the=20
article you reffered me to said, but must i first=20
contact microsoft for a fee before i can get it?
but as the article states, 'after removing a drive
you cannot use standby or hibernate.'
i don't use them, would this 'fix' assist me?
sometimes i get a blue screen when i'm surfing,
sometime when my desktop is loading for the=20
first time of the day, and sometimes when i not
even sitting a the screen. it just happens,
sometimes four or five restarts a day... but=20
they are not always blue screen shutdowns.
elliott
>-----Original Message-----
>Greetings --
>
> You might see if something in this KB Article applies:
>
>STOP 0x0000008E Error Message on a Blue Screen and Your
Computer Does
>Not Enter Hibernation or Standby ....
>http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;813818&Product=
=3Dwinxp
>
>
>Bruce Chambers
>
>--
>Help us help you:
>http://dts-l.org/goodpost.htm
>http://www.catb.org/~esr/faqs/smart-questions.html
>
>You can have peace. Or you can have freedom. Don't ever
count on
>having both at once. -- RAH
>
>
>"elliott" > wrote in message
...
>> okay, the blue screen happened.
>> this is what it said beyond the usual:
>> stop:0x0000008e (0xc0000005, 0x0e5c7704,
>> 0xed9947d0, 0x00000000)
>>
>> and when i checked the events logs, under
>> the applications tab, there are lots of errors
>> but no information as to why they occured.
>> but, under the system tab, this is what i found:
>>
>> error 9/28/03 10:35:33am system error (102) 1003
>>
>> and there are many of those, and a few of these too
>> just after the system errors like the one i printed above:
>>
>> error 9/28/03 10:36:00am DCOM none 10010
>>
>> I hope this helps.
>>
>> thank you very much!
>>
>> elliott
>>
>>
>>
>>
>>
>> >-----Original Message-----
>> >Greetings --
>> >
>> > Additionally, you should check your Event Logs to
>> see if they
>> >can
>> >shed any light on the matter, To do so, Right-click My
>> Computer >
>> >Manage > Event Viewer > System and Application. Record
>> the specifics
>> >of any red-flagged error messages and post the exact text
>> back here.
>> >Again, hopefully, one of us will be able to provide some
>> insight.
>> >
>> >
>> >Bruce Chambers
>> >
>> >--
>> >Help us help you:
>> >http://dts-l.org/goodpost.htm
>> >http://www.catb.org/~esr/faqs/smart-questions.html
>> >
>> >You can have peace. Or you can have freedom. Don't ever
>> count on
>> >having both at once. -- RAH
>> >
>> >
>> >"elliott" > wrote in message
>> ...
>> >> Thanks Bruce,
>> >>
>> >> i'm trying the open case method of lowering the cpu temp.
>> >> we'll try that out (all day so far) and when the next
>> >> blue screen or shutdown happens, we'll inform you of the
>> >> additional information, untill then... i'll just keep my
>> >> fingers crossed.
>> >>
>> >> thanks,
>> >> e
>> >>
>> >
>> >
>> >.
>> >
>
>
>.
>
Bruce Chambers
December 5th 03, 11:38 PM
Greetings --
I didn't really think that the article would apply, but it was the
closest I could find, not knowing any of the circumstances under which
you were getting the BSOD. Sorry it didn't work out. My only other
suggestion is to see if you have defective RAM.
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"elliott" > wrote in message
...
i looked at the article you referred me to,
nothing besides the error code # is the same.
my tower does not turn off except when i tell
it to or when it just restarts on it's own,
i do not use standby or hibernation. i have
in the past changed a dvd rom to a dvd burner,
but i think that went flawlessly.
for this error, the fix is attainable or so the
article you reffered me to said, but must i first
contact microsoft for a fee before i can get it?
but as the article states, 'after removing a drive
you cannot use standby or hibernate.'
i don't use them, would this 'fix' assist me?
sometimes i get a blue screen when i'm surfing,
sometime when my desktop is loading for the
first time of the day, and sometimes when i not
even sitting a the screen. it just happens,
sometimes four or five restarts a day... but
they are not always blue screen shutdowns.
elliott
>-----Original Message-----
>Greetings --
>
> You might see if something in this KB Article applies:
>
>STOP 0x0000008E Error Message on a Blue Screen and Your
Computer Does
>Not Enter Hibernation or Standby ....
>http://support.microsoft.com/default.aspx?scid=kb;en-us;813818&Produc
t=winxp
>
>
>Bruce Chambers
>
>--
>Help us help you:
>http://dts-l.org/goodpost.htm
>http://www.catb.org/~esr/faqs/smart-questions.html
>
>You can have peace. Or you can have freedom. Don't ever
count on
>having both at once. -- RAH
>
>
>"elliott" > wrote in message
...
>> okay, the blue screen happened.
>> this is what it said beyond the usual:
>> stop:0x0000008e (0xc0000005, 0x0e5c7704,
>> 0xed9947d0, 0x00000000)
>>
>> and when i checked the events logs, under
>> the applications tab, there are lots of errors
>> but no information as to why they occured.
>> but, under the system tab, this is what i found:
>>
>> error 9/28/03 10:35:33am system error (102) 1003
>>
>> and there are many of those, and a few of these too
>> just after the system errors like the one i printed above:
>>
>> error 9/28/03 10:36:00am DCOM none 10010
>>
>> I hope this helps.
>>
>> thank you very much!
>>
>> elliott
>>
>>
>>
>>
>>
>> >-----Original Message-----
>> >Greetings --
>> >
>> > Additionally, you should check your Event Logs to
>> see if they
>> >can
>> >shed any light on the matter, To do so, Right-click My
>> Computer >
>> >Manage > Event Viewer > System and Application. Record
>> the specifics
>> >of any red-flagged error messages and post the exact text
>> back here.
>> >Again, hopefully, one of us will be able to provide some
>> insight.
>> >
>> >
>> >Bruce Chambers
>> >
>> >--
>> >Help us help you:
>> >http://dts-l.org/goodpost.htm
>> >http://www.catb.org/~esr/faqs/smart-questions.html
>> >
>> >You can have peace. Or you can have freedom. Don't ever
>> count on
>> >having both at once. -- RAH
>> >
>> >
>> >"elliott" > wrote in message
>> ...
>> >> Thanks Bruce,
>> >>
>> >> i'm trying the open case method of lowering the cpu temp.
>> >> we'll try that out (all day so far) and when the next
>> >> blue screen or shutdown happens, we'll inform you of the
>> >> additional information, untill then... i'll just keep my
>> >> fingers crossed.
>> >>
>> >> thanks,
>> >> e
>> >>
>> >
>> >
>> >.
>> >
>
>
>.
>
elliott
December 5th 03, 11:40 PM
Bruce,
you found that article, and i could not. thank you.
the numbers matched, and maybe in some way that is
my problem (just showing it's self in a different way) my
tower shows that 'standby' problem in a whole new way...
dig?
only, if i were to install the fix that microsoft says
it has, i gotta pay to get it. (uh, extortion!) and of
course, i don't feel i should... do you know who i can
talk with to get the fix or direct me to it. or, does
ms have me by the ...?
and Bruce, who do i go to, or can i do it myself, to check
my ram's standing?
thanks for your attention and knowledge,
e
>-----Original Message-----
>Greetings --
>
> I didn't really think that the article would apply,
but it was the
>closest I could find, not knowing any of the circumstances
under which
>you were getting the BSOD. Sorry it didn't work out. My
only other
>suggestion is to see if you have defective RAM.
>
>Bruce Chambers
>
>--
>Help us help you:
>http://dts-l.org/goodpost.htm
>http://www.catb.org/~esr/faqs/smart-questions.html
>
>You can have peace. Or you can have freedom. Don't ever
count on
>having both at once. -- RAH
>
>
>"elliott" > wrote in message
...
>i looked at the article you referred me to,
>nothing besides the error code # is the same.
>my tower does not turn off except when i tell
>it to or when it just restarts on it's own,
>i do not use standby or hibernation. i have
>in the past changed a dvd rom to a dvd burner,
>but i think that went flawlessly.
>
>for this error, the fix is attainable or so the
>article you reffered me to said, but must i first
>contact microsoft for a fee before i can get it?
>but as the article states, 'after removing a drive
>you cannot use standby or hibernate.'
>
>i don't use them, would this 'fix' assist me?
>
>sometimes i get a blue screen when i'm surfing,
>sometime when my desktop is loading for the
>first time of the day, and sometimes when i not
>even sitting a the screen. it just happens,
>sometimes four or five restarts a day... but
>they are not always blue screen shutdowns.
>
>elliott
>
>
>
>
>>-----Original Message-----
>>Greetings --
>>
>> You might see if something in this KB Article applies:
>>
>>STOP 0x0000008E Error Message on a Blue Screen and Your
>Computer Does
>>Not Enter Hibernation or Standby ....
>>http://support.microsoft.com/default.aspx?scid=kb;en-us;813818&Produc
>t=winxp
>>
>>
>>Bruce Chambers
>>
>>--
>>Help us help you:
>>http://dts-l.org/goodpost.htm
>>http://www.catb.org/~esr/faqs/smart-questions.html
>>
>>You can have peace. Or you can have freedom. Don't ever
>count on
>>having both at once. -- RAH
>>
>>
>>"elliott" > wrote in message
...
>>> okay, the blue screen happened.
>>> this is what it said beyond the usual:
>>> stop:0x0000008e (0xc0000005, 0x0e5c7704,
>>> 0xed9947d0, 0x00000000)
>>>
>>> and when i checked the events logs, under
>>> the applications tab, there are lots of errors
>>> but no information as to why they occured.
>>> but, under the system tab, this is what i found:
>>>
>>> error 9/28/03 10:35:33am system error (102) 1003
>>>
>>> and there are many of those, and a few of these too
>>> just after the system errors like the one i printed above:
>>>
>>> error 9/28/03 10:36:00am DCOM none 10010
>>>
>>> I hope this helps.
>>>
>>> thank you very much!
>>>
>>> elliott
>>>
>>>
>>>
>>>
>>>
>>> >-----Original Message-----
>>> >Greetings --
>>> >
>>> > Additionally, you should check your Event Logs to
>>> see if they
>>> >can
>>> >shed any light on the matter, To do so, Right-click My
>>> Computer >
>>> >Manage > Event Viewer > System and Application. Record
>>> the specifics
>>> >of any red-flagged error messages and post the exact text
>>> back here.
>>> >Again, hopefully, one of us will be able to provide some
>>> insight.
>>> >
>>> >
>>> >Bruce Chambers
>>> >
>>> >--
>>> >Help us help you:
>>> >http://dts-l.org/goodpost.htm
>>> >http://www.catb.org/~esr/faqs/smart-questions.html
>>> >
>>> >You can have peace. Or you can have freedom. Don't ever
>>> count on
>>> >having both at once. -- RAH
>>> >
>>> >
>>> >"elliott" > wrote in message
>>> ...
>>> >> Thanks Bruce,
>>> >>
>>> >> i'm trying the open case method of lowering the cpu
temp.
>>> >> we'll try that out (all day so far) and when the next
>>> >> blue screen or shutdown happens, we'll inform you of the
>>> >> additional information, untill then... i'll just keep my
>>> >> fingers crossed.
>>> >>
>>> >> thanks,
>>> >> e
>>> >>
>>> >
>>> >
>>> >.
>>> >
>>
>>
>>.
>>
>
>
>.
>
elliott
December 5th 03, 11:40 PM
ok blue screen just a moment ago, same numbers as
before.
help!
e
>-----Original Message-----
>Bruce,
>
>you found that article, and i could not. thank you.
>the numbers matched, and maybe in some way that is
>my problem (just showing it's self in a different way) my
>tower shows that 'standby' problem in a whole new way...
>dig?
>
>only, if i were to install the fix that microsoft says
>it has, i gotta pay to get it. (uh, extortion!) and of
>course, i don't feel i should... do you know who i can
>talk with to get the fix or direct me to it. or, does
>ms have me by the ...?
>
>and Bruce, who do i go to, or can i do it myself, to check
>my ram's standing?
>
>thanks for your attention and knowledge,
>
>e
>>-----Original Message-----
>>Greetings --
>>
>> I didn't really think that the article would apply,
>but it was the
>>closest I could find, not knowing any of the circumstances
>under which
>>you were getting the BSOD. Sorry it didn't work out. My
>only other
>>suggestion is to see if you have defective RAM.
>>
>>Bruce Chambers
>>
>>--
>>Help us help you:
>>http://dts-l.org/goodpost.htm
>>http://www.catb.org/~esr/faqs/smart-questions.html
>>
>>You can have peace. Or you can have freedom. Don't ever
>count on
>>having both at once. -- RAH
>>
>>
>>"elliott" > wrote in message
...
>>i looked at the article you referred me to,
>>nothing besides the error code # is the same.
>>my tower does not turn off except when i tell
>>it to or when it just restarts on it's own,
>>i do not use standby or hibernation. i have
>>in the past changed a dvd rom to a dvd burner,
>>but i think that went flawlessly.
>>
>>for this error, the fix is attainable or so the
>>article you reffered me to said, but must i first
>>contact microsoft for a fee before i can get it?
>>but as the article states, 'after removing a drive
>>you cannot use standby or hibernate.'
>>
>>i don't use them, would this 'fix' assist me?
>>
>>sometimes i get a blue screen when i'm surfing,
>>sometime when my desktop is loading for the
>>first time of the day, and sometimes when i not
>>even sitting a the screen. it just happens,
>>sometimes four or five restarts a day... but
>>they are not always blue screen shutdowns.
>>
>>elliott
>>
>>
>>
>>
>>>-----Original Message-----
>>>Greetings --
>>>
>>> You might see if something in this KB Article applies:
>>>
>>>STOP 0x0000008E Error Message on a Blue Screen and Your
>>Computer Does
>>>Not Enter Hibernation or Standby ....
>>>http://support.microsoft.com/default.aspx?scid=kb;en-us;813818&Produc
>>t=winxp
>>>
>>>
>>>Bruce Chambers
>>>
>>>--
>>>Help us help you:
>>>http://dts-l.org/goodpost.htm
>>>http://www.catb.org/~esr/faqs/smart-questions.html
>>>
>>>You can have peace. Or you can have freedom. Don't ever
>>count on
>>>having both at once. -- RAH
>>>
>>>
>>>"elliott" > wrote in message
...
>>>> okay, the blue screen happened.
>>>> this is what it said beyond the usual:
>>>> stop:0x0000008e (0xc0000005, 0x0e5c7704,
>>>> 0xed9947d0, 0x00000000)
>>>>
>>>> and when i checked the events logs, under
>>>> the applications tab, there are lots of errors
>>>> but no information as to why they occured.
>>>> but, under the system tab, this is what i found:
>>>>
>>>> error 9/28/03 10:35:33am system error (102) 1003
>>>>
>>>> and there are many of those, and a few of these too
>>>> just after the system errors like the one i printed above:
>>>>
>>>> error 9/28/03 10:36:00am DCOM none 10010
>>>>
>>>> I hope this helps.
>>>>
>>>> thank you very much!
>>>>
>>>> elliott
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> >-----Original Message-----
>>>> >Greetings --
>>>> >
>>>> > Additionally, you should check your Event Logs to
>>>> see if they
>>>> >can
>>>> >shed any light on the matter, To do so, Right-click My
>>>> Computer >
>>>> >Manage > Event Viewer > System and Application. Record
>>>> the specifics
>>>> >of any red-flagged error messages and post the exact text
>>>> back here.
>>>> >Again, hopefully, one of us will be able to provide some
>>>> insight.
>>>> >
>>>> >
>>>> >Bruce Chambers
>>>> >
>>>> >--
>>>> >Help us help you:
>>>> >http://dts-l.org/goodpost.htm
>>>> >http://www.catb.org/~esr/faqs/smart-questions.html
>>>> >
>>>> >You can have peace. Or you can have freedom. Don't ever
>>>> count on
>>>> >having both at once. -- RAH
>>>> >
>>>> >
>>>> >"elliott" > wrote in message
>>>> ...
>>>> >> Thanks Bruce,
>>>> >>
>>>> >> i'm trying the open case method of lowering the cpu
>temp.
>>>> >> we'll try that out (all day so far) and when the next
>>>> >> blue screen or shutdown happens, we'll inform you
of the
>>>> >> additional information, untill then... i'll just
keep my
>>>> >> fingers crossed.
>>>> >>
>>>> >> thanks,
>>>> >> e
>>>> >>
>>>> >
>>>> >
>>>> >.
>>>> >
>>>
>>>
>>>.
>>>
>>
>>
>>.
>>
>.
>
Bruce Chambers
December 5th 03, 11:42 PM
Greetings --
Calling Microsoft would be a bit of a gamble. The way Microsoft
handles this sort of non-general fix as follows:
You call them and describe your problem(s) and why you think a
particular Knowledge Base Article and patch might apply. If their
technicians agree that your problem is likely to be fixed by said
specific patch, they'll provide you, free of charge, an address and
password with which to download the patch. If, however, they decide
that your problem has nothing to do with, and cannot be fixed by, that
specific patch, you'll end up paying for the service call. So it's
best not to call them unless you're either very sure it'll help, or
very desperate.
As I said, I only pointed out the article because I couldn't find
anything closer, not knowing all the specifics of your problems.
To test your RAM, their are several utilities downloadable from
the Internet, many of them free. A Google search should give you
several options.
Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
"elliott" > wrote in message
...
> Bruce,
>
> you found that article, and i could not. thank you.
> the numbers matched, and maybe in some way that is
> my problem (just showing it's self in a different way) my
> tower shows that 'standby' problem in a whole new way...
> dig?
>
> only, if i were to install the fix that microsoft says
> it has, i gotta pay to get it. (uh, extortion!) and of
> course, i don't feel i should... do you know who i can
> talk with to get the fix or direct me to it. or, does
> ms have me by the ...?
>
> and Bruce, who do i go to, or can i do it myself, to check
> my ram's standing?
>
> thanks for your attention and knowledge,
>
> e
Kent W. England [MVP]
December 5th 03, 11:42 PM
I'm sorry, but I don't understand your blue screen error messages. I've
never seen anything like those. I'm familiar with blue-screen messages
like
STOP 0x0000000A IRQL_NOT_LESS_EQUAL
and
0x00000079 (0x00000004, 0x0000AC31, 0x00000000, 0x00000000)
However, a BIOS fan speed of zero is a concern. This is most likely the
CPU fan, which is a low reliability device. However, most BIOS that I
have seen display a red warning and beep if the CPU fan speed is too low
or the CPU temperature is too high. You might want to get an Intel
utility or BIOS vendor utility to read out CPU temperature from Windows
and see what's going on. Too hot can cause blue screen errors of an
almost random nature. Definitely worth checking.
--
Kent W. England, Microsoft MVP for Windows
"elliott" > wrote in
message ...
> It is a OEM version of win xp home. although, in bios one
> day i remember a fan having a rpm of 0. I thought at the
> time it was on a schedule i was in no control of, someone
> said that may be the problem, could that be true?
> Mostly the blue screen happens in the morning, one time
> before my desktop loaded fully. I will write down the
> blue screen info when it happens next and i'll let you know.
>
> The blue screen does not happen always, sometimes it just
> restarts. So, since that happened right after i finished
> reading your reply to my original, i copied the information
> the usual reporting service uses.
> firstly,
> error code:
>
> Bccode:24 bcp1:001602fa bcp2:f7c66680 bcp3:f7c66380
> bcp4:f770054f osver:5_1_2006 sp1_0 product:768_1
>
> secondly,
> the reporting info:
>
> Description Analysis Submitted Type
> i think this has been the fifth or sixth time
> today!!!!!!!!!!!!! Information 9/26/2003 1055771
> sorry about the foul language in the last, but this
> **** sucks!! Information 9/26/2003 1055771
> well that's one closer, maybe we'll get four by 5:30,
> bitch! Information 9/26/2003 1055771
> sure glad it ain't been four times by 5:30 today,
> yeah!!!!!!!!!! Information 9/26/2003 293237
> wow, had not even gotten to my desktop before the
> error!!!!!!!!! Information 9/26/2003 293237
> this just don't stop! four or five times today
> already!!!!!!!!! Information 9/25/2003 1320268
> and just one minute after the last!!!!! Information
> 9/25/2003 293237
> wow, just two minutes later... Information
> 9/25/2003 66652
> wow, just turned it on... help me microsoft, yeah
> right! Information 9/25/2003 66652
> microsoft will NEVER contact me, so why do i do this?
> Information 9/24/2003 66652
> twice in about an hour... what a
> surprize!!!!!!!!!!!!!!!!!!!!!!! Information 9/24/2003
> 66652
> All drivers that i can find are microsoft
> signed!!!!!!!!!!!!!!!! Information 9/24/2003 66652
> I hear this problem happens often, so what's the fix?
> Information 9/23/2003 227
> wow, three times (or has it been four) by 10pm.
> Information 9/21/2003 188828
> no wonder i turned off this 'reporting' crap for 5
> months!!!!! Information 9/21/2003 188828
> wow, even after downloading more updates... it
> crashes! Information 9/21/2003 188828
> I think windows update should fix this, if they made it
> right! Information 9/21/2003 893435
> still need help! Information 9/19/2003 227
> how many times could it occur in one day>
> Information 9/18/2003 839276
> i've tried everything you suggested, now what??!!!!!
> Information 9/17/2003 1760051
> same thing... again! Information 9/17/2003 293237
> I CANNOT FIX THIS ON MY OWN, SOMEONE PLEASE HELP ME.
> Information 9/16/2003 1055798
> three times in 24 hrs... like that's never happened
> before! Information 9/15/2003 1055798
> twice in one day, what a surprize! Information
> 9/15/2003 1752843
> i checked, all the drivers are signed by microsoft...
> what's up? Information 9/15/2003 1752642
> just died Information 9/13/2003 1055798
> because i didn't log 2 or 3, this is #11
> Information 4/7/2003 10624
> driver error #7 Information 4/5/2003 2617
> driver error #6 Information 4/3/2003 293738
> driver problem? #4or5 Information 4/1/2003 7253
> driver error again Information 3/29/2003 486874
> more driver error Information 3/28/2003 293738
> driver problem #2 Information 3/26/2003 45835
> faulty driver?
> >-----Original Message-----
> >You have less than a 50% likelihood of fixing the problem
> by starting
> >over.
> >
> >Is this an OEM install of XP or did you upgrade 9x?
> Upgrades can have
> >chronic problems that won't go away if you start over (or
> sometimes they
> >will :-). In any event, anything you can fix with a
> reinstall, you can
> >fix without a reinstall (since your computer is still
> booting).
> >
> >Tell us all about the blue screen error. What is the main
> error number
> >(eg, 0x00000007E) and what is the name of the error (eg,
> >IRQ_LESS_THAN_NOT_EQUAL).
> >
> >--
> >Kent W. England, Microsoft MVP for Windows
> >
> >
> >
> >"elliott" > wrote in
> >message ...
> >
> >> I've grown tired of the 'blue screen' nightmare.
> >> I checked, and all the drivers are signed by microsoft,
> >> but i still get four or five shutdowns per day.
> >>
> >> That alone, makes using a computer more time consuming
> >> than anything.
> >>
> >> I want to go to the beginning. I want to clean my hard
> >> drive of all it's contents, besides the bios if possible,
> >> and restore it with a clean copy of windows xp home.
> >>
> >> How do i do such a task, is it wise, will it solve any
> >> problems, or should i just throw the whole box out and
> >> buy an apple? Is there any help for me other than a
> >> fresh start? Is there by chance some program written
> >> which will decypher which 'device driver' that keeps
> >> shutting my tower off, and delete it?
> >>
> >> I grow weary of blue screen, please assist me...
> >>
> >> elliott
> >
> >.
> >
so thankful elliott
December 5th 03, 11:59 PM
Bruce (and all whom apply),
it was ram, but that's not the only problem.
my internal fans are not running so well in
this 2year old tower, so they will be replaced.
thanks to you Bruce, i found a downloadable ram
check utility and found the faulty chip. i've got
a gig of it, so to track down the one chip out of
four it took a lil' while... sorry for the delay.
but it found it, and since then no shutdowns.
(but i'm probably not going to un-cross my fingers
for quite some time still)
but thanks for all your time!
you guys are great!
elliott
>-----Original Message-----
>Greetings --
>
> Calling Microsoft would be a bit of a gamble. The way
Microsoft
>handles this sort of non-general fix as follows:
>
> You call them and describe your problem(s) and why you
think a
>particular Knowledge Base Article and patch might apply.
If their
>technicians agree that your problem is likely to be fixed
by said
>specific patch, they'll provide you, free of charge, an
address and
>password with which to download the patch. If, however,
they decide
>that your problem has nothing to do with, and cannot be
fixed by, that
>specific patch, you'll end up paying for the service call.
So it's
>best not to call them unless you're either very sure it'll
help, or
>very desperate.
>
> As I said, I only pointed out the article because I
couldn't find
>anything closer, not knowing all the specifics of your
problems.
>
> To test your RAM, their are several utilities
downloadable from
>the Internet, many of them free. A Google search should
give you
>several options.
>
>Bruce Chambers
>
>--
>Help us help you:
>http://dts-l.org/goodpost.htm
>http://www.catb.org/~esr/faqs/smart-questions.html
>
>You can have peace. Or you can have freedom. Don't ever
count on
>having both at once. -- RAH
>
>
>"elliott" > wrote in message
...
>> Bruce,
>>
>> you found that article, and i could not. thank you.
>> the numbers matched, and maybe in some way that is
>> my problem (just showing it's self in a different way) my
>> tower shows that 'standby' problem in a whole new way...
>> dig?
>>
>> only, if i were to install the fix that microsoft says
>> it has, i gotta pay to get it. (uh, extortion!) and of
>> course, i don't feel i should... do you know who i can
>> talk with to get the fix or direct me to it. or, does
>> ms have me by the ...?
>>
>> and Bruce, who do i go to, or can i do it myself, to check
>> my ram's standing?
>>
>> thanks for your attention and knowledge,
>>
>> e
>
>
>.
>
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