ROY
January 8th 04, 08:06 PM
This problem is unique and HP teks have tried to solve it:
1. I use my laptop at home and in other places and am able to browse the
web using broadband connections and dial up. One of the places is also
networked and I hook up to their router --- no Internet access problem.
2. I bring my laptop to get configured to access the Internet thru the
company's network at work. The MIS sets it up using a user profile specific
to the company settings. The settings are specific and secure (i.e.. DNS,
etc.) Internet access is successful.
3. I go back home to use my home user profile. I notice the company
settings appear on my IE LAN settings as well as my 'Network Connections'
LAN settings. I was told to simply clear all these settings in my home
profile. NO SUCCESSFUL INTERNET ACCESS.
4. Contacted HP teks to help me. Finally, they recommended I set-up two
hardware profiles which might solve the problem. It did not. As of now, I
need to system restore each time I either go to work or get back home just
to have Internet access at home, or at work.
NOTE: When the problem arises where IE cannot display websites, I test via
ping the IP addresses of these websites and they do ping. I also see
successful IP settings changes thru IPCONFIG whenever I go to work or come
back home. Also note that standard procedures to try to repair the problem
have already been tried to no avail.
THIS IS A MAJOR CHALLENGE. PLEASE HELP ME.
1. I use my laptop at home and in other places and am able to browse the
web using broadband connections and dial up. One of the places is also
networked and I hook up to their router --- no Internet access problem.
2. I bring my laptop to get configured to access the Internet thru the
company's network at work. The MIS sets it up using a user profile specific
to the company settings. The settings are specific and secure (i.e.. DNS,
etc.) Internet access is successful.
3. I go back home to use my home user profile. I notice the company
settings appear on my IE LAN settings as well as my 'Network Connections'
LAN settings. I was told to simply clear all these settings in my home
profile. NO SUCCESSFUL INTERNET ACCESS.
4. Contacted HP teks to help me. Finally, they recommended I set-up two
hardware profiles which might solve the problem. It did not. As of now, I
need to system restore each time I either go to work or get back home just
to have Internet access at home, or at work.
NOTE: When the problem arises where IE cannot display websites, I test via
ping the IP addresses of these websites and they do ping. I also see
successful IP settings changes thru IPCONFIG whenever I go to work or come
back home. Also note that standard procedures to try to repair the problem
have already been tried to no avail.
THIS IS A MAJOR CHALLENGE. PLEASE HELP ME.