SMWDM.SYS - Where can I find it?

[Pierre Bellavance]

Every day or so, I get a Blue Screen telling me that
SMWDM.SYS seems to be causing trouble. I estart and learn
that WinXP has receovered from a serious error.

Where can I find an updated smwdm.sys file?

Thanks

Pierre

[Ronnie Vernon MVP]

Pierre Bellavance wrote:
> Every day or so, I get a Blue Screen telling me that
> SMWDM.SYS seems to be causing trouble. I estart and learn
> that WinXP has receovered from a serious error.
>
> Where can I find an updated smwdm.sys file?
>
> Thanks
>

Pierre

The file itself may not be the problem.

To troubleshoot this, go to Start/Run, type eventvwr.msc and press OK.
Click on the Applications and System menu items and look for any Red X error
messages that correspond to the time the freeze ups occured. Double click
the error message to see the details. On the details dialog box, there is a
small icon that looks like 2 text pages. Click this icon to copy the error
and paste it in a reply here.

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.

[Pierre Bellavance]

Hi,

Here it is:

Event Type: Error
Event Source: TrueVector Service
Event Category: None
Event ID: 5007
Date: 2003-09-28
Time: 08:22:29
User: N/A
Computer: BELLAVANCE
Description:
TrueVector engine: File "C:\WINDOWS\Internet
Logs\BELLAVANCE.ldb" was corrupt and has been copied
to "C:\WINDOWS\Internet Logs\xDB1B.tmp".
File "C:\WINDOWS\Internet Logs\BELLAVANCE.ldb" was
corrupt and has been deleted.

Event Type: Error
Event Source: TrueVector Service
Event Category: None
Event ID: 5007
Date: 2003-09-28
Time: 08:22:16
User: N/A
Computer: BELLAVANCE
Description:
TrueVector engine: File "C:\WINDOWS\Internet
Logs\IAMDB.RDB" was corrupt, restoring from
backup "C:\WINDOWS\Internet Logs\BACKUP.RDB".

Event Type: Error
Event Source: TrueVector Service
Event Category: None
Event ID: 5007
Date: 2003-09-28
Time: 08:22:13
User: N/A
Computer: BELLAVANCE
Description:
TrueVector engine: File "C:\WINDOWS\Internet
Logs\IAMDB.RDB" was corrupt and has been copied
to "C:\WINDOWS\Internet Logs\xDB18.tmp".
File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and
has been deleted.

Event Type: Error
Event Source: TrueVector Service
Event Category: None
Event ID: 5007
Date: 2003-09-26
Time: 16:36:47
User: N/A
Computer: BELLAVANCE
Description:
TrueVector engine: File "C:\WINDOWS\Internet
Logs\BELLAVANCE.ldb" was corrupt and has been copied
to "C:\WINDOWS\Internet Logs\xDB44.tmp".
File "C:\WINDOWS\Internet Logs\BELLAVANCE.ldb" was
corrupt and has been deleted.

Event Type: Error
Event Source: TrueVector Service
Event Category: None
Event ID: 5007
Date: 2003-09-26
Time: 16:36:36
User: N/A
Computer: BELLAVANCE
Description:
TrueVector engine: File "C:\WINDOWS\Internet
Logs\IAMDB.RDB" was corrupt, restoring from
backup "C:\WINDOWS\Internet Logs\BACKUP.RDB".

Event Type: Error
Event Source: TrueVector Service
Event Category: None
Event ID: 5007
Date: 2003-09-26
Time: 16:36:34
User: N/A
Computer: BELLAVANCE
Description:
TrueVector engine: File "C:\WINDOWS\Internet
Logs\IAMDB.RDB" was corrupt and has been copied
to "C:\WINDOWS\Internet Logs\xDB43.tmp".
File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and
has been deleted.

Pierre


>-----Original Message-----
>Pierre Bellavance wrote:
>> Every day or so, I get a Blue Screen telling me that
>> SMWDM.SYS seems to be causing trouble. I estart and
learn
>> that WinXP has receovered from a serious error.
>>
>> Where can I find an updated smwdm.sys file?
>>
>> Thanks
>>
>
>Pierre
>
>The file itself may not be the problem.
>
>To troubleshoot this, go to Start/Run, type
eventvwr.msc and press OK.
>Click on the Applications and System menu items and look
for any Red X error
>messages that correspond to the time the freeze ups
occured. Double click
>the error message to see the details. On the details
dialog box, there is a
>small icon that looks like 2 text pages. Click this icon
to copy the error
>and paste it in a reply here.
>
>--
>Ronnie Vernon
>Microsoft MVP
>Windows Shell/User
>
>Please reply to the newsgroup so all may benefit.
>
>
>.
>

[Ronnie Vernon MVP]

Pierre Bellavance wrote:
> Hi,
>
> Here it is:
>
> Event Type: Error
> Event Source: TrueVector Service
> Event Category: None
> Event ID: 5007
> Date: 2003-09-28
> Time: 08:22:29
> User: N/A
> Computer: BELLAVANCE
> Description:
> TrueVector engine: File "C:\WINDOWS\Internet
> Logs\BELLAVANCE.ldb" was corrupt and has been copied
> to "C:\WINDOWS\Internet Logs\xDB1B.tmp".
> File "C:\WINDOWS\Internet Logs\BELLAVANCE.ldb" was
> corrupt and has been deleted.
>
> Event Type: Error
> Event Source: TrueVector Service
> Event Category: None
> Event ID: 5007
> Date: 2003-09-28
> Time: 08:22:16
> User: N/A
> Computer: BELLAVANCE
> Description:
> TrueVector engine: File "C:\WINDOWS\Internet
> Logs\IAMDB.RDB" was corrupt, restoring from
> backup "C:\WINDOWS\Internet Logs\BACKUP.RDB".
>
> Event Type: Error
> Event Source: TrueVector Service
> Event Category: None
> Event ID: 5007
> Date: 2003-09-28
> Time: 08:22:13
> User: N/A
> Computer: BELLAVANCE
> Description:
> TrueVector engine: File "C:\WINDOWS\Internet
> Logs\IAMDB.RDB" was corrupt and has been copied
> to "C:\WINDOWS\Internet Logs\xDB18.tmp".
> File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and
> has been deleted.
>
> Event Type: Error
> Event Source: TrueVector Service
> Event Category: None
> Event ID: 5007
> Date: 2003-09-26
> Time: 16:36:47
> User: N/A
> Computer: BELLAVANCE
> Description:
> TrueVector engine: File "C:\WINDOWS\Internet
> Logs\BELLAVANCE.ldb" was corrupt and has been copied
> to "C:\WINDOWS\Internet Logs\xDB44.tmp".
> File "C:\WINDOWS\Internet Logs\BELLAVANCE.ldb" was
> corrupt and has been deleted.
>
> Event Type: Error
> Event Source: TrueVector Service
> Event Category: None
> Event ID: 5007
> Date: 2003-09-26
> Time: 16:36:36
> User: N/A
> Computer: BELLAVANCE
> Description:
> TrueVector engine: File "C:\WINDOWS\Internet
> Logs\IAMDB.RDB" was corrupt, restoring from
> backup "C:\WINDOWS\Internet Logs\BACKUP.RDB".
>
> Event Type: Error
> Event Source: TrueVector Service
> Event Category: None
> Event ID: 5007
> Date: 2003-09-26
> Time: 16:36:34
> User: N/A
> Computer: BELLAVANCE
> Description:
> TrueVector engine: File "C:\WINDOWS\Internet
> Logs\IAMDB.RDB" was corrupt and has been copied
> to "C:\WINDOWS\Internet Logs\xDB43.tmp".
> File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and
> has been deleted.
>

Pierre

These errors do not seem to be associated with the original problem. The
True Vector Service is a component of the Zone Alarm firewall program.

The SMWDM.SYS appears to be a driver file associated with a SoundMax sound
card. If you have recently updated the driver for this device, you might
want to reinstall the driver or rollback to the previous driver.

Go to Start/Run and type: msinfo32 and press OK. Expand the Components
folder and click on Problem Devices. Are there any components detailed
there? If so, copy the information and post it back here.

We also need to more information from the Blue Screen error the next time it
occurs. The information should appear similar to the following:

"STOP: 0x000000XX (0XXXXXXXX, 0xXXXXXXXX, 0xXXXXXXXX, 0xXXXXXXXX)
<file name> - Address xxxxxxxx base at xxxxxxxx, Datestamp xxxxxxxx"

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.

[Pierre Bellavance]

Hi,

Here's what I get:

Microsoft PS/2 Port Mouse (IntelliPoint)
ACPI\PNP0F03\4&3A2C8C4B&0 This device is
not present, is not working properly, or does not have
all its drivers installed.

My mouse is connected to USB, not PS/2?

Should I reinstall the mouse or remove a PS/2 driver
somewhere?

Thanks.

Pierre
>-----Original Message-----
>Pierre Bellavance wrote:
>> Hi,
>>
>> Here it is:
>>
>> Event Type: Error
>> Event Source: TrueVector Service
>> Event Category: None
>> Event ID: 5007
>> Date: 2003-09-28
>> Time: 08:22:29
>> User: N/A
>> Computer: BELLAVANCE
>> Description:
>> TrueVector engine: File "C:\WINDOWS\Internet
>> Logs\BELLAVANCE.ldb" was corrupt and has been copied
>> to "C:\WINDOWS\Internet Logs\xDB1B.tmp".
>> File "C:\WINDOWS\Internet Logs\BELLAVANCE.ldb" was
>> corrupt and has been deleted.
>>
>> Event Type: Error
>> Event Source: TrueVector Service
>> Event Category: None
>> Event ID: 5007
>> Date: 2003-09-28
>> Time: 08:22:16
>> User: N/A
>> Computer: BELLAVANCE
>> Description:
>> TrueVector engine: File "C:\WINDOWS\Internet
>> Logs\IAMDB.RDB" was corrupt, restoring from
>> backup "C:\WINDOWS\Internet Logs\BACKUP.RDB".
>>
>> Event Type: Error
>> Event Source: TrueVector Service
>> Event Category: None
>> Event ID: 5007
>> Date: 2003-09-28
>> Time: 08:22:13
>> User: N/A
>> Computer: BELLAVANCE
>> Description:
>> TrueVector engine: File "C:\WINDOWS\Internet
>> Logs\IAMDB.RDB" was corrupt and has been copied
>> to "C:\WINDOWS\Internet Logs\xDB18.tmp".
>> File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt
and
>> has been deleted.
>>
>> Event Type: Error
>> Event Source: TrueVector Service
>> Event Category: None
>> Event ID: 5007
>> Date: 2003-09-26
>> Time: 16:36:47
>> User: N/A
>> Computer: BELLAVANCE
>> Description:
>> TrueVector engine: File "C:\WINDOWS\Internet
>> Logs\BELLAVANCE.ldb" was corrupt and has been copied
>> to "C:\WINDOWS\Internet Logs\xDB44.tmp".
>> File "C:\WINDOWS\Internet Logs\BELLAVANCE.ldb" was
>> corrupt and has been deleted.
>>
>> Event Type: Error
>> Event Source: TrueVector Service
>> Event Category: None
>> Event ID: 5007
>> Date: 2003-09-26
>> Time: 16:36:36
>> User: N/A
>> Computer: BELLAVANCE
>> Description:
>> TrueVector engine: File "C:\WINDOWS\Internet
>> Logs\IAMDB.RDB" was corrupt, restoring from
>> backup "C:\WINDOWS\Internet Logs\BACKUP.RDB".
>>
>> Event Type: Error
>> Event Source: TrueVector Service
>> Event Category: None
>> Event ID: 5007
>> Date: 2003-09-26
>> Time: 16:36:34
>> User: N/A
>> Computer: BELLAVANCE
>> Description:
>> TrueVector engine: File "C:\WINDOWS\Internet
>> Logs\IAMDB.RDB" was corrupt and has been copied
>> to "C:\WINDOWS\Internet Logs\xDB43.tmp".
>> File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt
and
>> has been deleted.
>>
>
>Pierre
>
>These errors do not seem to be associated with the
original problem. The
>True Vector Service is a component of the Zone Alarm
firewall program.
>
>The SMWDM.SYS appears to be a driver file associated
with a SoundMax sound
>card. If you have recently updated the driver for this
device, you might
>want to reinstall the driver or rollback to the previous
driver.
>
>Go to Start/Run and type: msinfo32 and press OK.
Expand the Components
>folder and click on Problem Devices. Are there any
components detailed
>there? If so, copy the information and post it back here.
>
>We also need to more information from the Blue Screen
error the next time it
>occurs. The information should appear similar to the
following:
>
>"STOP: 0x000000XX (0XXXXXXXX, 0xXXXXXXXX, 0xXXXXXXXX,
0xXXXXXXXX)
><file name> - Address xxxxxxxx base at xxxxxxxx,
Datestamp xxxxxxxx"
>
>--
>Ronnie Vernon
>Microsoft MVP
>Windows Shell/User
>
>Please reply to the newsgroup so all may benefit.
>
>
>.
>