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View Full Version : Print wizard crashes????


John
January 8th 04, 08:24 PM
When ever I try to print a picture from picture and fax
viewer the print wizard crashes and closes. I run the
print wizard for pictures and when I get to the Picture
layout option screen the wizard crashes and closes out.
The error that does display sometimes is that windows
encountered a problem with explorer.exe and gdiplus.dll
and has to close. I dowloaded the patch for gdiplus but
still get the same problem. What can I do to fix this so
I can print out pics with the wizard?

Cari \(MS-MVP\)
January 10th 04, 10:53 AM
From the command prompt, type

sfc /scannow

and see if that helps... reboot when it's finished, then try again.

Cari
www.coribright.com

"John" > wrote in message
...
> When ever I try to print a picture from picture and fax
> viewer the print wizard crashes and closes. I run the
> print wizard for pictures and when I get to the Picture
> layout option screen the wizard crashes and closes out.
> The error that does display sometimes is that windows
> encountered a problem with explorer.exe and gdiplus.dll
> and has to close. I dowloaded the patch for gdiplus but
> still get the same problem. What can I do to fix this so
> I can print out pics with the wizard?

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