Re: Restart does not work

[XP User]

I have found that a program called webwasher causes this, at
least on my system.

Otherwise, try this, if you have a logon screen, and you
restart from there does the same thing happen? If it restarts,
then there is some software that you have installed that is
causing this, go through them one by one.



Leo Kerner wrote:
> when I go Start->Turn Off Computer -> Restart, it turns computer off
> instead. this has happened since the computer store reloaded windows xp
> after it crashed. any quick fix?
> Leo.

[Leo Kerner]

Xref: 127.0.0.1 microsoft.public.windowsxp.newusers:70436 microsoft.public.windowsxp.general:537114 microsoft.public.windowsxp.help_and_support:272236

Restart does not work either from the logon screen or when prompted by an
install wizard. The machne just shut downs.
Leo

XP User wrote:

> I have found that a program called webwasher causes this, at
> least on my system.
>
> Otherwise, try this, if you have a logon screen, and you
> restart from there does the same thing happen? If it restarts,
> then there is some software that you have installed that is
> causing this, go through them one by one.
>
> Leo Kerner wrote:
> > when I go Start->Turn Off Computer -> Restart, it turns computer off
> > instead. this has happened since the computer store reloaded windows xp
> > after it crashed. any quick fix?
> > Leo.