DSL Connection problem & Winsock

[Steve Cooper]

I am currently having a problem with my DSL Connection

I searched the Knowledge Base and came up with a=20
solution, but every time after I have my DSL working and=20
restart my system I keep getting the same problem, my dsl=20
stops working.

and I have to redo the instructions located in the=20
knowledge base to fix the problem and it just keeps doing=20
the same thing over and over

the knowledge base is located at

Microsoft Knowledge Base Article - 811259=20
Comments? =20
Provide us with feedback on this article=20
=20
Support Centers =20
Windows XP =20
=20
Other Support Options =20
Contact Microsoft
Phone Numbers, Support Options and Pricing, Online Help,=20
and more.
=20
Customer Service
For non-technical assistance with product purchases,=20
subscriptions, online services, events, training courses,=20
corporate sales, piracy issues, and more.
=20
Newsgroups
Pose a question to other users. Discussion groups and=20
Forums about specific Microsoft products, technologies,=20
and services.
=20
=20
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Error Message Occurs When WinSocks Library or TCP/IP Are=20
Damaged
The information in this article applies to:
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

IMPORTANT: This article contains information about=20
modifying the registry. Before you modify the registry,=20
make sure to back it up and make sure that you understand=20
how to restore the registry if a problem occurs. For=20
information about how to back up, restore, and edit the=20
registry, click the following article number to view the=20
article in the Microsoft Knowledge Base:=20
256986 Description of the Microsoft Windows Registry

SYMPTOMS
After you install a modem, you may not be able to connect=20
to the Internet. When you try to release and renew the IP=20
address, you may receive the following error message:=20

An error occurred while renewing interface 'Internet': An=20
operation was attempted on something that is not a socket.
CAUSE
This issue may occur if the WinSocks registry keys are=20
damaged or corrupted.=20
RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may=20
cause serious problems that may require you to reinstall=20
your operating system. Microsoft cannot guarantee that=20
you can solve problems that result from using Registry=20
Editor incorrectly. Use Registry Editor at your own risk.=20
To resolve this behavior, delete the corrupted registry=20
keys, export the registry key information from a computer=20
that has TCP/IP installed and working to .reg files, and=20
then import these files to the computer that is=20
experiencing the behavior that is described in=20
the "Symptoms" section of this article.
Step 1: Delete the Corrupted Registry Keys
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
In Registry Editor, locate the following keys, right-
click each key, and then click Delete:=20
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winso
ck

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winso
ck2=20

When you are prompted to confirm the deletion, click Yes.
Step 2: Export the Registry Keys to a Floppy Disk
Note The computer that you are importing the registry=20
keys from must use the same version of Windows and be=20
similar to or a duplicate of the computer that is=20
experiencing the behavior that is described in=20
the "Symptoms" section of this article.=20
Insert a floppy disk in the floppy disk drive of the=20
computer whose registry keys you are exporting.
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Locate, and then click the following registry keys:=20
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winso
ck

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winso
ck2=20

Follow these steps to export each registry key that you=20
located in step 4:
On the File menu, click Export.
In the Save in box of the Export Registry File dialog=20
box, click 3=BD Floppy(A:), type a name for the file in the=20
File name box, and then click Save.
Note Make sure that you use a different name for=20
each .reg file.=20
Quit Registry Editor.=20
Step 3: Import the Registry Keys from the Floppy Disk
Insert the floppy disk that contains the .reg files in=20
the floppy disk drive of the computer that is=20
experiencing the behavior that is described in=20
the "Symptoms" section of this article.
Start Windows Explorer, and then locate the floppy disk=20
drive.=20
Double-click each .reg file that you created and saved to=20
the floppy disk in the "Step 2: Export the Registry Keys=20
to a Floppy Disk" section.
Click Yes when you are prompted to add information to the=20
registry.
Click OK when you receive the message that the=20
information is successfully entered in the registry.

[Ken Wickes [MSFT]]

Something must be watching to see if it is uninstalled. Spyware, virus
scanners, firewalls, VPN clients etc are the usual suspects.

At some point when it is not working do this

Run "winmsd" and go to Components/Network/Protocol. Look at the names in
the list, anything with "MSAFD" in it or the "RSVP xxx Service Provider"
should be fine. Anything else is suspect, and uninstalling the owning
program might help.

--



Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"Steve Cooper" > wrote in message
...
I am currently having a problem with my DSL Connection

I searched the Knowledge Base and came up with a
solution, but every time after I have my DSL working and
restart my system I keep getting the same problem, my dsl
stops working.

and I have to redo the instructions located in the
knowledge base to fix the problem and it just keeps doing
the same thing over and over

the knowledge base is located at

Microsoft Knowledge Base Article - 811259
Comments?
Provide us with feedback on this article

Support Centers
Windows XP

Other Support Options
Contact Microsoft
Phone Numbers, Support Options and Pricing, Online Help,
and more.

Customer Service
For non-technical assistance with product purchases,
subscriptions, online services, events, training courses,
corporate sales, piracy issues, and more.

Newsgroups
Pose a question to other users. Discussion groups and
Forums about specific Microsoft products, technologies,
and services.



Error Message Occurs When WinSocks Library or TCP/IP Are
Damaged
The information in this article applies to:
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

IMPORTANT: This article contains information about
modifying the registry. Before you modify the registry,
make sure to back it up and make sure that you understand
how to restore the registry if a problem occurs. For
information about how to back up, restore, and edit the
registry, click the following article number to view the
article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry

SYMPTOMS
After you install a modem, you may not be able to connect
to the Internet. When you try to release and renew the IP
address, you may receive the following error message:

An error occurred while renewing interface 'Internet': An
operation was attempted on something that is not a socket.
CAUSE
This issue may occur if the WinSocks registry keys are
damaged or corrupted.
RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may
cause serious problems that may require you to reinstall
your operating system. Microsoft cannot guarantee that
you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
To resolve this behavior, delete the corrupted registry
keys, export the registry key information from a computer
that has TCP/IP installed and working to .reg files, and
then import these files to the computer that is
experiencing the behavior that is described in
the "Symptoms" section of this article.
Step 1: Delete the Corrupted Registry Keys
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
In Registry Editor, locate the following keys, right-
click each key, and then click Delete:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winso
ck

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winso
ck2

When you are prompted to confirm the deletion, click Yes.
Step 2: Export the Registry Keys to a Floppy Disk
Note The computer that you are importing the registry
keys from must use the same version of Windows and be
similar to or a duplicate of the computer that is
experiencing the behavior that is described in
the "Symptoms" section of this article.
Insert a floppy disk in the floppy disk drive of the
computer whose registry keys you are exporting.
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Locate, and then click the following registry keys:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winso
ck

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winso
ck2

Follow these steps to export each registry key that you
located in step 4:
On the File menu, click Export.
In the Save in box of the Export Registry File dialog
box, click 3½ Floppy(A:), type a name for the file in the
File name box, and then click Save.
Note Make sure that you use a different name for
each .reg file.
Quit Registry Editor.
Step 3: Import the Registry Keys from the Floppy Disk
Insert the floppy disk that contains the .reg files in
the floppy disk drive of the computer that is
experiencing the behavior that is described in
the "Symptoms" section of this article.
Start Windows Explorer, and then locate the floppy disk
drive.
Double-click each .reg file that you created and saved to
the floppy disk in the "Step 2: Export the Registry Keys
to a Floppy Disk" section.
Click Yes when you are prompted to add information to the
registry.
Click OK when you receive the message that the
information is successfully entered in the registry.