XP disaster

[Steve P]

My new computer has xp installed. I just tried to move
files from my old win 98 computer to my new one using
Intellimover. Now, I cannot shut down my new computer
except by cutting off its power. How do I remove
everything (programs and files) from my new computer
except XP, so I can start over again? Thanks very much.

[Jupiter Jones]

Steve;
The best way would be system Restore:
Start/All Programs/Accessories/System Tools/System Restore
Then choose a date/time before problem started.

Try these:
http://support.microsoft.com/?scid=kb;en-us;313290
http://www.aumha.org/a/shtdwnxp.htm


--
Jupiter Jones
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"Steve P" > wrote in message
...
> My new computer has xp installed. I just tried to move
> files from my old win 98 computer to my new one using
> Intellimover. Now, I cannot shut down my new computer
> except by cutting off its power. How do I remove
> everything (programs and files) from my new computer
> except XP, so I can start over again? Thanks very much.

[Steve P]

Hi Jupiter -- thanks very much for the fast and very
effective response. I restored my settings back to the
beginning and proceeded successfully from there. Now, I
have another question. How do I copy all my email
messages, address book, and message rules from my old win
98 computer to my new xp computer? Steve
>-----Original Message-----
>Steve;
>The best way would be system Restore:
>Start/All Programs/Accessories/System Tools/System
Restore
>Then choose a date/time before problem started.
>
>Try these:
>http://support.microsoft.com/?scid=kb;en-us;313290
>http://www.aumha.org/a/shtdwnxp.htm
>
>
>--
>Jupiter Jones
>An easier way to read newsgroup messages:
>http://www.microsoft.com/windowsxp/pro/using/newsgroups/s
etup.asp
>Please respond to newsgroup only for everyone's benefit.
>
>
>"Steve P" > wrote in message
...
>> My new computer has xp installed. I just tried to move
>> files from my old win 98 computer to my new one using
>> Intellimover. Now, I cannot shut down my new computer
>> except by cutting off its power. How do I remove
>> everything (programs and files) from my new computer
>> except XP, so I can start over again? Thanks very
much.
>
>
>.
>

[Jupiter Jones]

Steve;
This should answer your questions:
http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B270670

This link may be of help also:
http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B306187

--
Jupiter Jones
Check the following link for some great problem solving newsgroups.
http://support.microsoft.com/newsgroups/default.aspx
Please respond to newsgroup only. Everyone can benefit from the
message.


"Steve P" > wrote in message
...
> Hi Jupiter -- thanks very much for the fast and very
> effective response. I restored my settings back to the
> beginning and proceeded successfully from there. Now, I
> have another question. How do I copy all my email
> messages, address book, and message rules from my old win
> 98 computer to my new xp computer? Steve
> >-----Original Message-----
> >Steve;
> >The best way would be system Restore:
> >Start/All Programs/Accessories/System Tools/System
> Restore
> >Then choose a date/time before problem started.
> >
> >Try these:
> >http://support.microsoft.com/?scid=kb;en-us;313290
> >http://www.aumha.org/a/shtdwnxp.htm
> >
> >
> >--
> >Jupiter Jones
> >An easier way to read newsgroup messages:
> >http://www.microsoft.com/windowsxp/pro/using/newsgroups/s
> etup.asp
> >Please respond to newsgroup only for everyone's benefit.
> >
> >
> >"Steve P" > wrote in message
> ...
> >> My new computer has xp installed. I just tried to move
> >> files from my old win 98 computer to my new one using
> >> Intellimover. Now, I cannot shut down my new computer
> >> except by cutting off its power. How do I remove
> >> everything (programs and files) from my new computer
> >> except XP, so I can start over again? Thanks very
> much.
> >
> >
> >.
> >

[Steve P]

Hi Jupiter -- thanks again very much for the prompt and
helpful response. I will follow the suggested
procedures. Steve
>-----Original Message-----
>Steve;
>This should answer your questions:
>http://support.microsoft.com/default.aspx?scid=kb%3Ben-
us%3B270670
>
>This link may be of help also:
>http://support.microsoft.com/default.aspx?scid=kb%3Ben-
us%3B306187
>
>--
>Jupiter Jones
>Check the following link for some great problem solving
newsgroups.
>http://support.microsoft.com/newsgroups/default.aspx
>Please respond to newsgroup only. Everyone can benefit
from the
>message.
>
>
>"Steve P" > wrote in message
...
>> Hi Jupiter -- thanks very much for the fast and very
>> effective response. I restored my settings back to the
>> beginning and proceeded successfully from there. Now,
I
>> have another question. How do I copy all my email
>> messages, address book, and message rules from my old
win
>> 98 computer to my new xp computer? Steve
>> >-----Original Message-----
>> >Steve;
>> >The best way would be system Restore:
>> >Start/All Programs/Accessories/System Tools/System
>> Restore
>> >Then choose a date/time before problem started.
>> >
>> >Try these:
>> >http://support.microsoft.com/?scid=kb;en-us;313290
>> >http://www.aumha.org/a/shtdwnxp.htm
>> >
>> >
>> >--
>> >Jupiter Jones
>> >An easier way to read newsgroup messages:
>>
>http://www.microsoft.com/windowsxp/pro/using/newsgroups/s
>> etup.asp
>> >Please respond to newsgroup only for everyone's
benefit.
>> >
>> >
>> >"Steve P" > wrote in message
>> ...
>> >> My new computer has xp installed. I just tried to
move
>> >> files from my old win 98 computer to my new one
using
>> >> Intellimover. Now, I cannot shut down my new
computer
>> >> except by cutting off its power. How do I remove
>> >> everything (programs and files) from my new computer
>> >> except XP, so I can start over again? Thanks very
>> much.
>> >
>> >
>> >.
>> >
>
>
>.
>

[Jupiter Jones]

Your welcome Steve.
Glad to help.

--
Jupiter Jones
Check the following link for some great problem solving newsgroups.
http://support.microsoft.com/newsgroups/default.aspx
Please respond to newsgroup only. Everyone can benefit from the
message.


"Steve P" > wrote in message
...
> Hi Jupiter -- thanks again very much for the prompt and
> helpful response. I will follow the suggested
> procedures. Steve
> >-----Original Message-----
> >Steve;
> >This should answer your questions:
> >http://support.microsoft.com/default.aspx?scid=kb%3Ben-
> us%3B270670
> >
> >This link may be of help also:
> >http://support.microsoft.com/default.aspx?scid=kb%3Ben-
> us%3B306187
> >
> >--
> >Jupiter Jones
> >Check the following link for some great problem solving
> newsgroups.
> >http://support.microsoft.com/newsgroups/default.aspx
> >Please respond to newsgroup only. Everyone can benefit
> from the
> >message.
> >
> >
> >"Steve P" > wrote in message
> ...
> >> Hi Jupiter -- thanks very much for the fast and very
> >> effective response. I restored my settings back to the
> >> beginning and proceeded successfully from there. Now,
> I
> >> have another question. How do I copy all my email
> >> messages, address book, and message rules from my old
> win
> >> 98 computer to my new xp computer? Steve
> >> >-----Original Message-----
> >> >Steve;
> >> >The best way would be system Restore:
> >> >Start/All Programs/Accessories/System Tools/System
> >> Restore
> >> >Then choose a date/time before problem started.
> >> >
> >> >Try these:
> >> >http://support.microsoft.com/?scid=kb;en-us;313290
> >> >http://www.aumha.org/a/shtdwnxp.htm
> >> >
> >> >
> >> >--
> >> >Jupiter Jones
> >> >An easier way to read newsgroup messages:
> >>
> >http://www.microsoft.com/windowsxp/pro/using/newsgroups/s
> >> etup.asp
> >> >Please respond to newsgroup only for everyone's
> benefit.
> >> >
> >> >
> >> >"Steve P" > wrote in message
> >> ...
> >> >> My new computer has xp installed. I just tried to
> move
> >> >> files from my old win 98 computer to my new one
> using
> >> >> Intellimover. Now, I cannot shut down my new
> computer
> >> >> except by cutting off its power. How do I remove
> >> >> everything (programs and files) from my new computer
> >> >> except XP, so I can start over again? Thanks very
> >> much.
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

[Scott TNT Piehler]

W U boner brain! At least you're in the right newsgroup. You ask the
questions and i answer them.

Steve P wrote:

> My new computer has xp installed. I just tried to move
> files from my old win 98 computer to my new one using
> Intellimover. Now, I cannot shut down my new computer
> except by cutting off its power. How do I remove
> everything (programs and files) from my new computer
> except XP, so I can start over again? Thanks very much.

[Steve P]

Hi Jupiter -- one last question (I hope). I have tried
to load Norton System Works 2003 twice. Each time, I was
able to load it but each time afterwards, I was not able
to shut down my computer. Thanks to your earlier advice,
I went to system restore and got out ok. But, I really
would like to use the System Works, or at least the anti-
virus and utilities portions. Do you have any
suggestions? Thanks again. Steve
>-----Original Message-----
>Your welcome Steve.
>Glad to help.
>
>--
>Jupiter Jones
>Check the following link for some great problem solving
newsgroups.
>http://support.microsoft.com/newsgroups/default.aspx
>Please respond to newsgroup only. Everyone can benefit
from the
>message.
>
>
>"Steve P" > wrote in message
...
>> Hi Jupiter -- thanks again very much for the prompt and
>> helpful response. I will follow the suggested
>> procedures. Steve
>> >-----Original Message-----
>> >Steve;
>> >This should answer your questions:
>> >http://support.microsoft.com/default.aspx?scid=kb%
3Ben-
>> us%3B270670
>> >
>> >This link may be of help also:
>> >http://support.microsoft.com/default.aspx?scid=kb%
3Ben-
>> us%3B306187
>> >
>> >--
>> >Jupiter Jones
>> >Check the following link for some great problem
solving
>> newsgroups.
>> >http://support.microsoft.com/newsgroups/default.aspx
>> >Please respond to newsgroup only. Everyone can
benefit
>> from the
>> >message.
>> >
>> >
>> >"Steve P" > wrote in message
>> ...
>> >> Hi Jupiter -- thanks very much for the fast and very
>> >> effective response. I restored my settings back to
the
>> >> beginning and proceeded successfully from there.
Now,
>> I
>> >> have another question. How do I copy all my email
>> >> messages, address book, and message rules from my
old
>> win
>> >> 98 computer to my new xp computer? Steve
>> >> >-----Original Message-----
>> >> >Steve;
>> >> >The best way would be system Restore:
>> >> >Start/All Programs/Accessories/System Tools/System
>> >> Restore
>> >> >Then choose a date/time before problem started.
>> >> >
>> >> >Try these:
>> >> >http://support.microsoft.com/?scid=kb;en-us;313290
>> >> >http://www.aumha.org/a/shtdwnxp.htm
>> >> >
>> >> >
>> >> >--
>> >> >Jupiter Jones
>> >> >An easier way to read newsgroup messages:
>> >>
>>
>http://www.microsoft.com/windowsxp/pro/using/newsgroups/s
>> >> etup.asp
>> >> >Please respond to newsgroup only for everyone's
>> benefit.
>> >> >
>> >> >
>> >> >"Steve P" > wrote in message
>> >> ...
>> >> >> My new computer has xp installed. I just tried
to
>> move
>> >> >> files from my old win 98 computer to my new one
>> using
>> >> >> Intellimover. Now, I cannot shut down my new
>> computer
>> >> >> except by cutting off its power. How do I remove
>> >> >> everything (programs and files) from my new
computer
>> >> >> except XP, so I can start over again? Thanks
very
>> >> much.
>> >> >
>> >> >
>> >> >.
>> >> >
>> >
>> >
>> >.
>> >
>
>
>.
>

[Jupiter Jones]

Steve;
Perform Live Update (you may have to do it several times)
After you can reboot and get a message that you are up to date with
Live Update, try shutdown again.

Otherwise contact symantec:
http://www.symantec.com/techsupp/

--
Jupiter Jones
Check the following link for some great problem solving newsgroups.
http://support.microsoft.com/newsgroups/default.aspx
Please respond to newsgroup only. Everyone can benefit from the
message.


"Steve P" > wrote in message
...
> Hi Jupiter -- one last question (I hope). I have tried
> to load Norton System Works 2003 twice. Each time, I was
> able to load it but each time afterwards, I was not able
> to shut down my computer. Thanks to your earlier advice,
> I went to system restore and got out ok. But, I really
> would like to use the System Works, or at least the anti-
> virus and utilities portions. Do you have any
> suggestions? Thanks again. Steve
> >-----Original Message-----
> >Your welcome Steve.
> >Glad to help.
> >
> >--
> >Jupiter Jones
> >Check the following link for some great problem solving
> newsgroups.
> >http://support.microsoft.com/newsgroups/default.aspx
> >Please respond to newsgroup only. Everyone can benefit
> from the
> >message.
> >
> >
> >"Steve P" > wrote in message
> ...
> >> Hi Jupiter -- thanks again very much for the prompt and
> >> helpful response. I will follow the suggested
> >> procedures. Steve
> >> >-----Original Message-----
> >> >Steve;
> >> >This should answer your questions:
> >> >http://support.microsoft.com/default.aspx?scid=kb%
> 3Ben-
> >> us%3B270670
> >> >
> >> >This link may be of help also:
> >> >http://support.microsoft.com/default.aspx?scid=kb%
> 3Ben-
> >> us%3B306187
> >> >
> >> >--
> >> >Jupiter Jones
> >> >Check the following link for some great problem
> solving
> >> newsgroups.
> >> >http://support.microsoft.com/newsgroups/default.aspx
> >> >Please respond to newsgroup only. Everyone can
> benefit
> >> from the
> >> >message.
> >> >
> >> >
> >> >"Steve P" > wrote in message
> >> ...
> >> >> Hi Jupiter -- thanks very much for the fast and very
> >> >> effective response. I restored my settings back to
> the
> >> >> beginning and proceeded successfully from there.
> Now,
> >> I
> >> >> have another question. How do I copy all my email
> >> >> messages, address book, and message rules from my
> old
> >> win
> >> >> 98 computer to my new xp computer? Steve
> >> >> >-----Original Message-----
> >> >> >Steve;
> >> >> >The best way would be system Restore:
> >> >> >Start/All Programs/Accessories/System Tools/System
> >> >> Restore
> >> >> >Then choose a date/time before problem started.
> >> >> >
> >> >> >Try these:
> >> >> >http://support.microsoft.com/?scid=kb;en-us;313290
> >> >> >http://www.aumha.org/a/shtdwnxp.htm
> >> >> >
> >> >> >
> >> >> >--
> >> >> >Jupiter Jones
> >> >> >An easier way to read newsgroup messages:
> >> >>
> >>
> >http://www.microsoft.com/windowsxp/pro/using/newsgroups/s
> >> >> etup.asp
> >> >> >Please respond to newsgroup only for everyone's
> >> benefit.
> >> >> >
> >> >> >
> >> >> >"Steve P" > wrote in message
> >> >> ...
> >> >> >> My new computer has xp installed. I just tried
> to
> >> move
> >> >> >> files from my old win 98 computer to my new one
> >> using
> >> >> >> Intellimover. Now, I cannot shut down my new
> >> computer
> >> >> >> except by cutting off its power. How do I remove
> >> >> >> everything (programs and files) from my new
> computer
> >> >> >> except XP, so I can start over again? Thanks
> very
> >> >> much.
> >> >> >
> >> >> >
> >> >> >.
> >> >> >
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >