Explorer tools menu

[Paul Herring]

Tried using 'Tools' menu in Explorer to delete temporary
internet files and to clear history.Most of time machine
either hangs up or does nothing and end up with returning
to Windows with error report to send to MS.
Anybody know what is going on?

[Thorsten Matzner]

"Paul Herring" > wrote:

>Tried using 'Tools' menu in Explorer to delete temporary
>internet files and to clear history.Most of time machine
>either hangs up or does nothing and end up with returning
>to Windows with error report to send to MS.
>Anybody know what is going on?

Delete the items manually with the Windows Explorer. If the problem
reoccurs, you may want to reinstall the IE: "How to Reinstall or
Repair Internet Explorer and Outlook Express in Windows XP"
(http://support.microsoft.com/?kbid=318378).

--
(tm)

[Gerry Cornell]

Paul

Post the exact text of the Error Report.

Have you looked in Event Viewer for error messages?=20

1. To open Event Viewer, click Start, click Control Panel, double-click =
Administrative Tools, double-click Event Viewer and select System for =
system errors or Application for application errors. Look for Error in =
the Type column and double click on Error to reveal a Description of the =
error. This can be copied by using Clipboard Viewer (see later).
=20
2. Part of the Description of the error will include a link, which you =
should double click for further information and you can copy using copy =
and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

3. For some errors you will find "+ Related Knowledge Base Article", =
which if double clicked takes you to the Knowledge Base Article =
containing a suggested solution.

There always seems to be a step 2 but not always a step 3.=20

A tip for posting copies of Error Reports (Step 1). Run Event Viewer and =
double click on the error you want to copy. In the window which appears =
is a button resembling two pages. Double click the button and close =
Event Viewer. Now start your message ( email )and do a paste into the =
body of the message. This will paste the info from the Event Viewer =
Error Report complete with links into the message. Make sure this is the =
first paste after exiting from Event Viewer. It can be helpful to place =
a shortcut to Event Viewer on your Desktop.

~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any=20
suggested solution worked for you.
http://dts-l.org/goodpost.htm
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"Paul Herring" > wrote in message =
...
> Tried using 'Tools' menu in Explorer to delete temporary=20
> internet files and to clear history.Most of time machine=20
> either hangs up or does nothing and end up with returning=20
> to Windows with error report to send to MS.
> Anybody know what is going on?