Outlook Express Crashes

[Pebso]

Hello

Just of late Outlook Express crashes when I hit the return key; not
everytime but just enough to make a long e-mail impracticable.

The "send a report to Microsoft" box pops up & as soon a I hit either
option Oulook Express closes.

Any ideas please?

Pebso

[Rick \Nutcase\ Rogers]

Hi,

This was the result of a patch on the WindowsUpdate site, the problem is
recitfied by installing this update:

http://support.microsoft.com/?kbid=813489

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x - http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone -
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Pebso" > wrote in message
...
> Hello
>
> Just of late Outlook Express crashes when I hit the return key; not
> everytime but just enough to make a long e-mail impracticable.
>
> The "send a report to Microsoft" box pops up & as soon a I hit either
> option Oulook Express closes.
>
> Any ideas please?
>
> Pebso
>
>

[Torgeir Bakken (MVP)]

Pebso wrote:

> Just of late Outlook Express crashes when I hit the return key; not
> everytime but just enough to make a long e-mail impracticable.
>
> The "send a report to Microsoft" box pops up & as soon a I hit either
> option Oulook Express closes.

Hi

If you have mshtml.dll version 6.0.2800.1141 (in the system32 folder), this is
a known issue.

It should go away if you install this one (will give you v6.0.2800.1170 of
mshtml.dll):
http://support.microsoft.com/?scid=kb;en-us;813489


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter