xp system policies

[John]

My mom has a compaq xp laptop. I don't mess with XP much
on my own, mostly 2000 and 98. Anyway, i tried to
uninstall her norton
> 2002 with my cd and it said "administrator's system
> policies will not allow this
> operation". She also goes on a LAN at work in addition
> to carrying it around and doing dial-up. I tried
> typing in "poledit" at the command line but it didn't
work.
>
>
> a friend told me that to uninstall and install some
> applications in XP I need to login as administrator under
> the old login style where it asks for the username and
> password. how do i do that? right now, i just have the
> graphic user buttons that i click to login. and , after i
> login in as administrator, then how and where do i go to
> change the policy so i can uninstall norton and install a
> new one? is there anything else that could be the
problem
> here besides what i suspect? Somebody told me to add
the first account that I made my first attempt to
uninstall Norton
to the Local Administrators group. But I'm not sure how to
do that since I'm new to XP. Any ideas?


any help would be
> appreciated. thanks.
>






..

[Kelly]

Hi John,

The Windows Installer service could not be accessed. This can occur if you
are running in safe mode or if the Windows Installer is not correctly
installed.

Go to Start/Run and type in:
msiexec /unregister [click ok]

Then Start/Run and type in:
msiexec /regserver [click ok]

Suggestions and Checkpoints for fixing Windows Installer error messages:

Go to Start/Run and type in: msiexec /regserver

For Pro, check your settings here:

Start/Run/gpedit.msc/Administrative Templates/Windows Components/Windows
Installer/Prohibit User Installs

Windows Installer Fix for Permissions (Line 94)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Troubleshooting Windows Installer
http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller
--
All the Best,
Kelly

MS-MVP Win98/XP [AE-Windows® XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm
http://www.kellys-korner-xp.com/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm


"John" > wrote in message
...
> My mom has a compaq xp laptop. I don't mess with XP much
> on my own, mostly 2000 and 98. Anyway, i tried to
> uninstall her norton
> > 2002 with my cd and it said "administrator's system
> > policies will not allow this
> > operation". She also goes on a LAN at work in addition
> > to carrying it around and doing dial-up. I tried
> > typing in "poledit" at the command line but it didn't
> work.
> >
> >
> > a friend told me that to uninstall and install some
> > applications in XP I need to login as administrator under
> > the old login style where it asks for the username and
> > password. how do i do that? right now, i just have the
> > graphic user buttons that i click to login. and , after i
> > login in as administrator, then how and where do i go to
> > change the policy so i can uninstall norton and install a
> > new one? is there anything else that could be the
> problem
> > here besides what i suspect? Somebody told me to add
> the first account that I made my first attempt to
> uninstall Norton
> to the Local Administrators group. But I'm not sure how to
> do that since I'm new to XP. Any ideas?
>
>
> any help would be
> > appreciated. thanks.
> >
>
>
>
>
>
>
> .
>
>