one problem occurs after upgrading WinXp

[fang]

After upgrading OS from WIN98 to WIN Xp, the HP ScanJet
5300C Scanner did not work properly. We always got one
error message -- The scanner is not responding. If you
continue to receive this message, refer to the
installation troubleing section in the online support
supplement. Before upgrading OS, this scanner is working
very well.Anyone have any idea? Thanks very much in
advance.
Fang

[Unknown]

Visit HP site and check to see if they have an updated driver for that
scanner, one that is XP rated. If not, re-install the driver.
"fang" > wrote in message
...
> After upgrading OS from WIN98 to WIN Xp, the HP ScanJet
> 5300C Scanner did not work properly. We always got one
> error message -- The scanner is not responding. If you
> continue to receive this message, refer to the
> installation troubleing section in the online support
> supplement. Before upgrading OS, this scanner is working
> very well.Anyone have any idea? Thanks very much in
> advance.
> Fang

[Doug Knox MS-MVP]

http://welcome.hp.com/country/us/eng/software_drivers.htm

Enter ScanJet 5300C and on the next screen, click the Windows XP link.

--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
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"fang" > wrote in message
...
> After upgrading OS from WIN98 to WIN Xp, the HP ScanJet
> 5300C Scanner did not work properly. We always got one
> error message -- The scanner is not responding. If you
> continue to receive this message, refer to the
> installation troubleing section in the online support
> supplement. Before upgrading OS, this scanner is working
> very well.Anyone have any idea? Thanks very much in
> advance.
> Fang