XP installation problems

[steve]

My Win XP CD - gives me a "code not recognised" when I
try upgrading from ME to XP

The code number is the genuine one - so is the CD
Why is this ?

The OS was originally installed on the same PC about a
year ago (under the same licence) - but aince then have
been running ME - Why can't I reuse MY CD ??

PLUS another gripe - the Helpdesk facility requires me to
input a Product ID which is only obtainable once the OS is
installed - what happens if someone can't do this (as I
can't at the moment) ?

[Bruce Chambers]

Greetings --

You need to examine the Product Key very carefully. It's awfully
easy to mistake a "B" for an "8," a "G" for a "6," an "S" for a "5,"
or a "Q" for a "0" or "O." Fortunately, Microsoft had the good sense
to leave the "1's," "I's," "O's," and "0's" out of the equation.
Also, be sure that your <CapsLock> is _off_ while entering the
Product Key.

Troubleshooting Invalid CD Key Error Message During Windows XP Setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;310637


Bruce Chambers

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"steve" > wrote in message
...
> My Win XP CD - gives me a "code not recognised" when I
> try upgrading from ME to XP
>
> The code number is the genuine one - so is the CD
> Why is this ?
>
> The OS was originally installed on the same PC about a
> year ago (under the same licence) - but aince then have
> been running ME - Why can't I reuse MY CD ??
>
> PLUS another gripe - the Helpdesk facility requires me to
> input a Product ID which is only obtainable once the OS is
> installed - what happens if someone can't do this (as I
> can't at the moment) ?
>