DNS Resolution

[Mark McBrearty]

My system is running XP Home. My dial-up internet
connection suddenly stopped resolving DNS. The modem dials
and connects to my ISP, but all sites come back with 'page
not found' errors. I went through all of the
configurations with my ISP and they finally gave up. They
felt the OS was having a problem with DNS resolution, but
we ran out of settings to change with no luck.

Any ideas?

[Matt DuBois [MSFT]]

Check out the following stuff and reply to this thread. Don't start a new
thread, since it is easy to miss a new message with a different subject in
the volume of posts in the newsgroup. If you reply to this thread, then
your message won't be missed.

Do an "ipconfig /all" at the command prompt and see if you can ping the IP
addresses listed as DNS Servers.

If you use nslookup can you resolve names?
Open a command prompt
Type nslookup and press enter
Type the fully qualified domain name (www.yahoo.com or google.com will
work)

Check to see if something extra is in your Winsock protocol stack. I've
seen that cause this problem in the past:
Open msinfo32.exe
Expand Components->Network and click on Protocol
Scroll through the list on the right side. You are looking for anything
with a name that starts with anything besides "MSAFD" or "RSVP". This
includes things that start with "XXX over MSAFD", etc. If in doubt, just
post back the whole list (Edit->select All, Edit->Copy).

Post back to the list and we'll get you fixed up.



--
This posting is provided AS IS with no warranties, and confers no rights.


"Mark McBrearty" > wrote in message
...
> My system is running XP Home. My dial-up internet
> connection suddenly stopped resolving DNS. The modem dials
> and connects to my ISP, but all sites come back with 'page
> not found' errors. I went through all of the
> configurations with my ISP and they finally gave up. They
> felt the OS was having a problem with DNS resolution, but
> we ran out of settings to change with no luck.
>
> Any ideas?

[Travis Wallace]

I am having the same exact problem. I followed the
suggestions listed. I was not able to get to any sites
using the nslookup function("Unable to find name") In the
Protocol list, I have several entries with "MSAFD" in the
name, and a few with "RSVP". Most of the entries with
MSAFD seem to have something to do with McAfee VirusScan
(tried disabling McAfee to no avail...same problem). What
should I be doing in these entries? Any help you could
give would be appreciated.

>-----Original Message-----
>Check out the following stuff and reply to this thread.
Don't start a new
>thread, since it is easy to miss a new message with a
different subject in
>the volume of posts in the newsgroup. If you reply to
this thread, then
>your message won't be missed.
>
>Do an "ipconfig /all" at the command prompt and see if
you can ping the IP
>addresses listed as DNS Servers.
>
>If you use nslookup can you resolve names?
> Open a command prompt
> Type nslookup and press enter
> Type the fully qualified domain name (www.yahoo.com
or google.com will
>work)
>
>Check to see if something extra is in your Winsock
protocol stack. I've
>seen that cause this problem in the past:
> Open msinfo32.exe
> Expand Components->Network and click on Protocol
> Scroll through the list on the right side. You are
looking for anything
>with a name that starts with anything besides "MSAFD"
or "RSVP". This
>includes things that start with "XXX over MSAFD", etc.
If in doubt, just
>post back the whole list (Edit->select All, Edit->Copy).
>
>Post back to the list and we'll get you fixed up.
>
>
>
>--
>This posting is provided AS IS with no warranties, and
confers no rights.
>
>
>"Mark McBrearty" > wrote in message
...
>> My system is running XP Home. My dial-up internet
>> connection suddenly stopped resolving DNS. The modem
dials
>> and connects to my ISP, but all sites come back
with 'page
>> not found' errors. I went through all of the
>> configurations with my ISP and they finally gave up.
They
>> felt the OS was having a problem with DNS resolution,
but
>> we ran out of settings to change with no luck.
>>
>> Any ideas?
>
>
>.
>

[Matt DuBois [MSFT]]

In your case Travis, since you say nslookup didn't work, it sounds as if
there is something wrong with your DNS servers, or your ability to reach
them. Do an "ipconfig /all" at the command prompt and check with your ISP
to make sure that the entries listed under "DNS Servers" are all correct.
If you do not have any DNS Servers listed then that is definately the
problem.

If the DNS servers listed are correct, try to ping the IP addresses listed
for DNS servers. If you are unable to ping them, try to use "tracert"
instead of ping to help isolate where the connectivity is breaking down.

If you have any questions or need more info, post back here in a reply to
this thread.

-Matt

--
This posting is provided AS IS with no warranties, and confers no rights.


"Travis Wallace" > wrote in message
...
> I am having the same exact problem. I followed the
> suggestions listed. I was not able to get to any sites
> using the nslookup function("Unable to find name") In the
> Protocol list, I have several entries with "MSAFD" in the
> name, and a few with "RSVP". Most of the entries with
> MSAFD seem to have something to do with McAfee VirusScan
> (tried disabling McAfee to no avail...same problem). What
> should I be doing in these entries? Any help you could
> give would be appreciated.
>
> >-----Original Message-----
> >Check out the following stuff and reply to this thread.
> Don't start a new
> >thread, since it is easy to miss a new message with a
> different subject in
> >the volume of posts in the newsgroup. If you reply to
> this thread, then
> >your message won't be missed.
> >
> >Do an "ipconfig /all" at the command prompt and see if
> you can ping the IP
> >addresses listed as DNS Servers.
> >
> >If you use nslookup can you resolve names?
> > Open a command prompt
> > Type nslookup and press enter
> > Type the fully qualified domain name (www.yahoo.com
> or google.com will
> >work)
> >
> >Check to see if something extra is in your Winsock
> protocol stack. I've
> >seen that cause this problem in the past:
> > Open msinfo32.exe
> > Expand Components->Network and click on Protocol
> > Scroll through the list on the right side. You are
> looking for anything
> >with a name that starts with anything besides "MSAFD"
> or "RSVP". This
> >includes things that start with "XXX over MSAFD", etc.
> If in doubt, just
> >post back the whole list (Edit->select All, Edit->Copy).
> >
> >Post back to the list and we'll get you fixed up.
> >
> >
> >
> >--
> >This posting is provided AS IS with no warranties, and
> confers no rights.
> >
> >
> >"Mark McBrearty" > wrote in message
> ...
> >> My system is running XP Home. My dial-up internet
> >> connection suddenly stopped resolving DNS. The modem
> dials
> >> and connects to my ISP, but all sites come back
> with 'page
> >> not found' errors. I went through all of the
> >> configurations with my ISP and they finally gave up.
> They
> >> felt the OS was having a problem with DNS resolution,
> but
> >> we ran out of settings to change with no luck.
> >>
> >> Any ideas?
> >
> >
> >.
> >

[Travis Wallace]

I checked my IP configuration, and it is getting DNS
servers assigned. They appear to be valid server IP
addresses, and I can ping them. But no matter what doamin
address I type in, I immediately get the "Page not
available" error in IE. I cannot ping a domain address
either. Quite frankly, I am at a loss. Again, any help
you can give would be appreciated.

>-----Original Message-----
>In your case Travis, since you say nslookup didn't work,
it sounds as if
>there is something wrong with your DNS servers, or your
ability to reach
>them. Do an "ipconfig /all" at the command prompt and
check with your ISP
>to make sure that the entries listed under "DNS Servers"
are all correct.
>If you do not have any DNS Servers listed then that is
definately the
>problem.
>
>If the DNS servers listed are correct, try to ping the
IP addresses listed
>for DNS servers. If you are unable to ping them, try to
use "tracert"
>instead of ping to help isolate where the connectivity
is breaking down.
>
>If you have any questions or need more info, post back
here in a reply to
>this thread.
>
>-Matt
>
>--
>This posting is provided AS IS with no warranties, and
confers no rights.
>
>
>"Travis Wallace" > wrote in message
...
>> I am having the same exact problem. I followed the
>> suggestions listed. I was not able to get to any sites
>> using the nslookup function("Unable to find name") In
the
>> Protocol list, I have several entries with "MSAFD" in
the
>> name, and a few with "RSVP". Most of the entries with
>> MSAFD seem to have something to do with McAfee
VirusScan
>> (tried disabling McAfee to no avail...same problem).
What
>> should I be doing in these entries? Any help you could
>> give would be appreciated.
>>
>> >-----Original Message-----
>> >Check out the following stuff and reply to this
thread.
>> Don't start a new
>> >thread, since it is easy to miss a new message with a
>> different subject in
>> >the volume of posts in the newsgroup. If you reply to
>> this thread, then
>> >your message won't be missed.
>> >
>> >Do an "ipconfig /all" at the command prompt and see if
>> you can ping the IP
>> >addresses listed as DNS Servers.
>> >
>> >If you use nslookup can you resolve names?
>> > Open a command prompt
>> > Type nslookup and press enter
>> > Type the fully qualified domain name
(www.yahoo.com
>> or google.com will
>> >work)
>> >
>> >Check to see if something extra is in your Winsock
>> protocol stack. I've
>> >seen that cause this problem in the past:
>> > Open msinfo32.exe
>> > Expand Components->Network and click on Protocol
>> > Scroll through the list on the right side. You
are
>> looking for anything
>> >with a name that starts with anything besides "MSAFD"
>> or "RSVP". This
>> >includes things that start with "XXX over MSAFD", etc.
>> If in doubt, just
>> >post back the whole list (Edit->select All, Edit-
>Copy).
>> >
>> >Post back to the list and we'll get you fixed up.
>> >
>> >
>> >
>> >--
>> >This posting is provided AS IS with no warranties, and
>> confers no rights.
>> >
>> >
>> >"Mark McBrearty" > wrote in
message
>> ...
>> >> My system is running XP Home. My dial-up internet
>> >> connection suddenly stopped resolving DNS. The modem
>> dials
>> >> and connects to my ISP, but all sites come back
>> with 'page
>> >> not found' errors. I went through all of the
>> >> configurations with my ISP and they finally gave up.
>> They
>> >> felt the OS was having a problem with DNS
resolution,
>> but
>> >> we ran out of settings to change with no luck.
>> >>
>> >> Any ideas?
>> >
>> >
>> >.
>> >
>
>
>.
>

[Matt DuBois [MSFT]]

Have you checked with your ISP to make sure those addresses really are DNS
servers? Sometimes an ISP will change the IP addresses of their DNS
servers, so it is a good idea to make sure in cases like this. Can you copy
and paste the command line output of:

nslookup google.com


--
This posting is provided AS IS with no warranties, and confers no rights.


"Travis Wallace" > wrote in message
...
> I checked my IP configuration, and it is getting DNS
> servers assigned. They appear to be valid server IP
> addresses, and I can ping them. But no matter what doamin
> address I type in, I immediately get the "Page not
> available" error in IE. I cannot ping a domain address
> either. Quite frankly, I am at a loss. Again, any help
> you can give would be appreciated.
>
> >-----Original Message-----
> >In your case Travis, since you say nslookup didn't work,
> it sounds as if
> >there is something wrong with your DNS servers, or your
> ability to reach
> >them. Do an "ipconfig /all" at the command prompt and
> check with your ISP
> >to make sure that the entries listed under "DNS Servers"
> are all correct.
> >If you do not have any DNS Servers listed then that is
> definately the
> >problem.
> >
> >If the DNS servers listed are correct, try to ping the
> IP addresses listed
> >for DNS servers. If you are unable to ping them, try to
> use "tracert"
> >instead of ping to help isolate where the connectivity
> is breaking down.
> >
> >If you have any questions or need more info, post back
> here in a reply to
> >this thread.
> >
> >-Matt
> >
> >--
> >This posting is provided AS IS with no warranties, and
> confers no rights.
> >
> >
> >"Travis Wallace" > wrote in message
> ...
> >> I am having the same exact problem. I followed the
> >> suggestions listed. I was not able to get to any sites
> >> using the nslookup function("Unable to find name") In
> the
> >> Protocol list, I have several entries with "MSAFD" in
> the
> >> name, and a few with "RSVP". Most of the entries with
> >> MSAFD seem to have something to do with McAfee
> VirusScan
> >> (tried disabling McAfee to no avail...same problem).
> What
> >> should I be doing in these entries? Any help you could
> >> give would be appreciated.
> >>
> >> >-----Original Message-----
> >> >Check out the following stuff and reply to this
> thread.
> >> Don't start a new
> >> >thread, since it is easy to miss a new message with a
> >> different subject in
> >> >the volume of posts in the newsgroup. If you reply to
> >> this thread, then
> >> >your message won't be missed.
> >> >
> >> >Do an "ipconfig /all" at the command prompt and see if
> >> you can ping the IP
> >> >addresses listed as DNS Servers.
> >> >
> >> >If you use nslookup can you resolve names?
> >> > Open a command prompt
> >> > Type nslookup and press enter
> >> > Type the fully qualified domain name
> (www.yahoo.com
> >> or google.com will
> >> >work)
> >> >
> >> >Check to see if something extra is in your Winsock
> >> protocol stack. I've
> >> >seen that cause this problem in the past:
> >> > Open msinfo32.exe
> >> > Expand Components->Network and click on Protocol
> >> > Scroll through the list on the right side. You
> are
> >> looking for anything
> >> >with a name that starts with anything besides "MSAFD"
> >> or "RSVP". This
> >> >includes things that start with "XXX over MSAFD", etc.
> >> If in doubt, just
> >> >post back the whole list (Edit->select All, Edit-
> >Copy).
> >> >
> >> >Post back to the list and we'll get you fixed up.
> >> >
> >> >
> >> >
> >> >--
> >> >This posting is provided AS IS with no warranties, and
> >> confers no rights.
> >> >
> >> >
> >> >"Mark McBrearty" > wrote in
> message
> >> ...
> >> >> My system is running XP Home. My dial-up internet
> >> >> connection suddenly stopped resolving DNS. The modem
> >> dials
> >> >> and connects to my ISP, but all sites come back
> >> with 'page
> >> >> not found' errors. I went through all of the
> >> >> configurations with my ISP and they finally gave up.
> >> They
> >> >> felt the OS was having a problem with DNS
> resolution,
> >> but
> >> >> we ran out of settings to change with no luck.
> >> >>
> >> >> Any ideas?
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

[Mark McBrearty]

I have tried everything as well, to no avail. I had my ISP
on the phone and verified that I was pinging the DNS
servers. They show up fine, are accurate ip addresses
(according to my isp) and respond to the ping. It still
will not resolve any addresses. I tried nslookup@google
last night and it did not resolve, so I'll be looking for
Travis's response.

>-----Original Message-----
>Have you checked with your ISP to make sure those
addresses really are DNS
>servers? Sometimes an ISP will change the IP addresses
of their DNS
>servers, so it is a good idea to make sure in cases like
this. Can you copy
>and paste the command line output of:
>
>nslookup google.com
>
>
>--
>This posting is provided AS IS with no warranties, and
confers no rights.
>
>
>"Travis Wallace" > wrote in message
...
>> I checked my IP configuration, and it is getting DNS
>> servers assigned. They appear to be valid server IP
>> addresses, and I can ping them. But no matter what
doamin
>> address I type in, I immediately get the "Page not
>> available" error in IE. I cannot ping a domain address
>> either. Quite frankly, I am at a loss. Again, any help
>> you can give would be appreciated.
>>
>> >-----Original Message-----
>> >In your case Travis, since you say nslookup didn't
work,
>> it sounds as if
>> >there is something wrong with your DNS servers, or your
>> ability to reach
>> >them. Do an "ipconfig /all" at the command prompt and
>> check with your ISP
>> >to make sure that the entries listed under "DNS
Servers"
>> are all correct.
>> >If you do not have any DNS Servers listed then that is
>> definately the
>> >problem.
>> >
>> >If the DNS servers listed are correct, try to ping the
>> IP addresses listed
>> >for DNS servers. If you are unable to ping them, try
to
>> use "tracert"
>> >instead of ping to help isolate where the connectivity
>> is breaking down.
>> >
>> >If you have any questions or need more info, post back
>> here in a reply to
>> >this thread.
>> >
>> >-Matt
>> >
>> >--
>> >This posting is provided AS IS with no warranties, and
>> confers no rights.
>> >
>> >
>> >"Travis Wallace" > wrote in
message
>> ...
>> >> I am having the same exact problem. I followed the
>> >> suggestions listed. I was not able to get to any
sites
>> >> using the nslookup function("Unable to find name") In
>> the
>> >> Protocol list, I have several entries with "MSAFD" in
>> the
>> >> name, and a few with "RSVP". Most of the entries with
>> >> MSAFD seem to have something to do with McAfee
>> VirusScan
>> >> (tried disabling McAfee to no avail...same problem).
>> What
>> >> should I be doing in these entries? Any help you
could
>> >> give would be appreciated.
>> >>
>> >> >-----Original Message-----
>> >> >Check out the following stuff and reply to this
>> thread.
>> >> Don't start a new
>> >> >thread, since it is easy to miss a new message with
a
>> >> different subject in
>> >> >the volume of posts in the newsgroup. If you reply
to
>> >> this thread, then
>> >> >your message won't be missed.
>> >> >
>> >> >Do an "ipconfig /all" at the command prompt and see
if
>> >> you can ping the IP
>> >> >addresses listed as DNS Servers.
>> >> >
>> >> >If you use nslookup can you resolve names?
>> >> > Open a command prompt
>> >> > Type nslookup and press enter
>> >> > Type the fully qualified domain name
>> (www.yahoo.com
>> >> or google.com will
>> >> >work)
>> >> >
>> >> >Check to see if something extra is in your Winsock
>> >> protocol stack. I've
>> >> >seen that cause this problem in the past:
>> >> > Open msinfo32.exe
>> >> > Expand Components->Network and click on Protocol
>> >> > Scroll through the list on the right side. You
>> are
>> >> looking for anything
>> >> >with a name that starts with anything
besides "MSAFD"
>> >> or "RSVP". This
>> >> >includes things that start with "XXX over MSAFD",
etc.
>> >> If in doubt, just
>> >> >post back the whole list (Edit->select All, Edit-
>> >Copy).
>> >> >
>> >> >Post back to the list and we'll get you fixed up.
>> >> >
>> >> >
>> >> >
>> >> >--
>> >> >This posting is provided AS IS with no warranties,
and
>> >> confers no rights.
>> >> >
>> >> >
>> >> >"Mark McBrearty" > wrote in
>> message
>> >> ...
>> >> >> My system is running XP Home. My dial-up internet
>> >> >> connection suddenly stopped resolving DNS. The
modem
>> >> dials
>> >> >> and connects to my ISP, but all sites come back
>> >> with 'page
>> >> >> not found' errors. I went through all of the
>> >> >> configurations with my ISP and they finally gave
up.
>> >> They
>> >> >> felt the OS was having a problem with DNS
>> resolution,
>> >> but
>> >> >> we ran out of settings to change with no luck.
>> >> >>
>> >> >> Any ideas?
>> >> >
>> >> >
>> >> >.
>> >> >
>> >
>> >
>> >.
>> >
>
>
>.
>

[Matt DuBois [MSFT]]

Mark,

I think that Travis' problem may be slightly different than yours, even
though the symptoms are the same. There are many different things that can
cause these same symptoms. There are a couple of things I'd like you to try
to see if we can narrow it down:

Try running (without the quotes, of course) "nslookup google.com" at a
command prompt and pasting the response back. nslookup@google isn't the
right syntaxt.

Did you try the steps I suggested with msinfo32? I've pasted them here
again so you don't have to dig back through the thread:
Open msinfo32.exe
Expand Components->Network and click on Protocol
Scroll through the list on the right side. You are looking for anything
with a name that starts with anything besides "MSAFD" or "RSVP". This
includes things that start with "XXX over MSAFD", etc. If in doubt, just
post back the whole list (Edit->select All, Edit->Copy).


--
This posting is provided AS IS with no warranties, and confers no rights.


"Mark McBrearty" > wrote in message
...
> I have tried everything as well, to no avail. I had my ISP
> on the phone and verified that I was pinging the DNS
> servers. They show up fine, are accurate ip addresses
> (according to my isp) and respond to the ping. It still
> will not resolve any addresses. I tried nslookup@google
> last night and it did not resolve, so I'll be looking for
> Travis's response.
>
> >-----Original Message-----
> >Have you checked with your ISP to make sure those
> addresses really are DNS
> >servers? Sometimes an ISP will change the IP addresses
> of their DNS
> >servers, so it is a good idea to make sure in cases like
> this. Can you copy
> >and paste the command line output of:
> >
> >nslookup google.com
> >
> >
> >--
> >This posting is provided AS IS with no warranties, and
> confers no rights.
> >
> >
> >"Travis Wallace" > wrote in message
> ...
> >> I checked my IP configuration, and it is getting DNS
> >> servers assigned. They appear to be valid server IP
> >> addresses, and I can ping them. But no matter what
> doamin
> >> address I type in, I immediately get the "Page not
> >> available" error in IE. I cannot ping a domain address
> >> either. Quite frankly, I am at a loss. Again, any help
> >> you can give would be appreciated.
> >>
> >> >-----Original Message-----
> >> >In your case Travis, since you say nslookup didn't
> work,
> >> it sounds as if
> >> >there is something wrong with your DNS servers, or your
> >> ability to reach
> >> >them. Do an "ipconfig /all" at the command prompt and
> >> check with your ISP
> >> >to make sure that the entries listed under "DNS
> Servers"
> >> are all correct.
> >> >If you do not have any DNS Servers listed then that is
> >> definately the
> >> >problem.
> >> >
> >> >If the DNS servers listed are correct, try to ping the
> >> IP addresses listed
> >> >for DNS servers. If you are unable to ping them, try
> to
> >> use "tracert"
> >> >instead of ping to help isolate where the connectivity
> >> is breaking down.
> >> >
> >> >If you have any questions or need more info, post back
> >> here in a reply to
> >> >this thread.
> >> >
> >> >-Matt
> >> >
> >> >--
> >> >This posting is provided AS IS with no warranties, and
> >> confers no rights.
> >> >
> >> >
> >> >"Travis Wallace" > wrote in
> message
> >> ...
> >> >> I am having the same exact problem. I followed the
> >> >> suggestions listed. I was not able to get to any
> sites
> >> >> using the nslookup function("Unable to find name") In
> >> the
> >> >> Protocol list, I have several entries with "MSAFD" in
> >> the
> >> >> name, and a few with "RSVP". Most of the entries with
> >> >> MSAFD seem to have something to do with McAfee
> >> VirusScan
> >> >> (tried disabling McAfee to no avail...same problem).
> >> What
> >> >> should I be doing in these entries? Any help you
> could
> >> >> give would be appreciated.
> >> >>
> >> >> >-----Original Message-----
> >> >> >Check out the following stuff and reply to this
> >> thread.
> >> >> Don't start a new
> >> >> >thread, since it is easy to miss a new message with
> a
> >> >> different subject in
> >> >> >the volume of posts in the newsgroup. If you reply
> to
> >> >> this thread, then
> >> >> >your message won't be missed.
> >> >> >
> >> >> >Do an "ipconfig /all" at the command prompt and see
> if
> >> >> you can ping the IP
> >> >> >addresses listed as DNS Servers.
> >> >> >
> >> >> >If you use nslookup can you resolve names?
> >> >> > Open a command prompt
> >> >> > Type nslookup and press enter
> >> >> > Type the fully qualified domain name
> >> (www.yahoo.com
> >> >> or google.com will
> >> >> >work)
> >> >> >
> >> >> >Check to see if something extra is in your Winsock
> >> >> protocol stack. I've
> >> >> >seen that cause this problem in the past:
> >> >> > Open msinfo32.exe
> >> >> > Expand Components->Network and click on Protocol
> >> >> > Scroll through the list on the right side. You
> >> are
> >> >> looking for anything
> >> >> >with a name that starts with anything
> besides "MSAFD"
> >> >> or "RSVP". This
> >> >> >includes things that start with "XXX over MSAFD",
> etc.
> >> >> If in doubt, just
> >> >> >post back the whole list (Edit->select All, Edit-
> >> >Copy).
> >> >> >
> >> >> >Post back to the list and we'll get you fixed up.
> >> >> >
> >> >> >
> >> >> >
> >> >> >--
> >> >> >This posting is provided AS IS with no warranties,
> and
> >> >> confers no rights.
> >> >> >
> >> >> >
> >> >> >"Mark McBrearty" > wrote in
> >> message
> >> >> ...
> >> >> >> My system is running XP Home. My dial-up internet
> >> >> >> connection suddenly stopped resolving DNS. The
> modem
> >> >> dials
> >> >> >> and connects to my ISP, but all sites come back
> >> >> with 'page
> >> >> >> not found' errors. I went through all of the
> >> >> >> configurations with my ISP and they finally gave
> up.
> >> >> They
> >> >> >> felt the OS was having a problem with DNS
> >> resolution,
> >> >> but
> >> >> >> we ran out of settings to change with no luck.
> >> >> >>
> >> >> >> Any ideas?
> >> >> >
> >> >> >
> >> >> >.
> >> >> >
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

[Travis Wallace]

Sorry it has taken me so long to respond. I too verified
with my ISP that the DNS servers I was getting (and can
ping)are good addresses. So here is the output I got
using nslookup. For good measure I did an ipconfig /all,
and copied the output for that well. My ISP isn't of much
use on this on. Again...thanks for the help.

C:\>nslookup
*** Can't find server name for address 204.127.129.2: No
response from server
*** Can't find server name for address 12.102.244.2: No
response from server
*** Default servers are not available
Default Server: UnKnown
Address: 204.127.129.2

> nslookup google.com
*** Can't find address for server google.com: No response
from server



Windows IP Configuration

Host Name . . . . . . . . . . . . : Home
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No


PPP adapter AT&T Connection Service:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN
(PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-
00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 12.94.53.122
Subnet Mask . . . . . . . . . . . :
255.255.255.255
Default Gateway . . . . . . . . . : 12.94.53.122
DNS Servers . . . . . . . . . . . : 204.127.129.2
12.102.244.2
>-----Original Message-----
>Mark,
>
>I think that Travis' problem may be slightly different
than yours, even
>though the symptoms are the same. There are many
different things that can
>cause these same symptoms. There are a couple of things
I'd like you to try
>to see if we can narrow it down:
>
>Try running (without the quotes, of course) "nslookup
google.com" at a
>command prompt and pasting the response back.
nslookup@google isn't the
>right syntaxt.
>
>Did you try the steps I suggested with msinfo32? I've
pasted them here
>again so you don't have to dig back through the thread:
>Open msinfo32.exe
> Expand Components->Network and click on Protocol
> Scroll through the list on the right side. You are
looking for anything
>with a name that starts with anything besides "MSAFD"
or "RSVP". This
>includes things that start with "XXX over MSAFD", etc.
If in doubt, just
>post back the whole list (Edit->select All, Edit->Copy).
>
>
>--
>This posting is provided AS IS with no warranties, and
confers no rights.
>
>
>"Mark McBrearty" > wrote in message
...
>> I have tried everything as well, to no avail. I had my
ISP
>> on the phone and verified that I was pinging the DNS
>> servers. They show up fine, are accurate ip addresses
>> (according to my isp) and respond to the ping. It still
>> will not resolve any addresses. I tried nslookup@google
>> last night and it did not resolve, so I'll be looking
for
>> Travis's response.
>>
>> >-----Original Message-----
>> >Have you checked with your ISP to make sure those
>> addresses really are DNS
>> >servers? Sometimes an ISP will change the IP
addresses
>> of their DNS
>> >servers, so it is a good idea to make sure in cases
like
>> this. Can you copy
>> >and paste the command line output of:
>> >
>> >nslookup google.com
>> >
>> >
>> >--
>> >This posting is provided AS IS with no warranties, and
>> confers no rights.
>> >
>> >
>> >"Travis Wallace" > wrote in
message
>> ...
>> >> I checked my IP configuration, and it is getting DNS
>> >> servers assigned. They appear to be valid server IP
>> >> addresses, and I can ping them. But no matter what
>> doamin
>> >> address I type in, I immediately get the "Page not
>> >> available" error in IE. I cannot ping a domain
address
>> >> either. Quite frankly, I am at a loss. Again, any
help
>> >> you can give would be appreciated.
>> >>
>> >> >-----Original Message-----
>> >> >In your case Travis, since you say nslookup didn't
>> work,
>> >> it sounds as if
>> >> >there is something wrong with your DNS servers, or
your
>> >> ability to reach
>> >> >them. Do an "ipconfig /all" at the command prompt
and
>> >> check with your ISP
>> >> >to make sure that the entries listed under "DNS
>> Servers"
>> >> are all correct.
>> >> >If you do not have any DNS Servers listed then
that is
>> >> definately the
>> >> >problem.
>> >> >
>> >> >If the DNS servers listed are correct, try to ping
the
>> >> IP addresses listed
>> >> >for DNS servers. If you are unable to ping them,
try
>> to
>> >> use "tracert"
>> >> >instead of ping to help isolate where the
connectivity
>> >> is breaking down.
>> >> >
>> >> >If you have any questions or need more info, post
back
>> >> here in a reply to
>> >> >this thread.
>> >> >
>> >> >-Matt
>> >> >
>> >> >--
>> >> >This posting is provided AS IS with no warranties,
and
>> >> confers no rights.
>> >> >
>> >> >
>> >> >"Travis Wallace" > wrote in
>> message
>> >> ...
>> >> >> I am having the same exact problem. I followed
the
>> >> >> suggestions listed. I was not able to get to any
>> sites
>> >> >> using the nslookup function("Unable to find
name") In
>> >> the
>> >> >> Protocol list, I have several entries
with "MSAFD" in
>> >> the
>> >> >> name, and a few with "RSVP". Most of the entries
with
>> >> >> MSAFD seem to have something to do with McAfee
>> >> VirusScan
>> >> >> (tried disabling McAfee to no avail...same
problem).
>> >> What
>> >> >> should I be doing in these entries? Any help you
>> could
>> >> >> give would be appreciated.
>> >> >>
>> >> >> >-----Original Message-----
>> >> >> >Check out the following stuff and reply to this
>> >> thread.
>> >> >> Don't start a new
>> >> >> >thread, since it is easy to miss a new message
with
>> a
>> >> >> different subject in
>> >> >> >the volume of posts in the newsgroup. If you
reply
>> to
>> >> >> this thread, then
>> >> >> >your message won't be missed.
>> >> >> >
>> >> >> >Do an "ipconfig /all" at the command prompt and
see
>> if
>> >> >> you can ping the IP
>> >> >> >addresses listed as DNS Servers.
>> >> >> >
>> >> >> >If you use nslookup can you resolve names?
>> >> >> > Open a command prompt
>> >> >> > Type nslookup and press enter
>> >> >> > Type the fully qualified domain name
>> >> (www.yahoo.com
>> >> >> or google.com will
>> >> >> >work)
>> >> >> >
>> >> >> >Check to see if something extra is in your
Winsock
>> >> >> protocol stack. I've
>> >> >> >seen that cause this problem in the past:
>> >> >> > Open msinfo32.exe
>> >> >> > Expand Components->Network and click on
Protocol
>> >> >> > Scroll through the list on the right side.
You
>> >> are
>> >> >> looking for anything
>> >> >> >with a name that starts with anything
>> besides "MSAFD"
>> >> >> or "RSVP". This
>> >> >> >includes things that start with "XXX over
MSAFD",
>> etc.
>> >> >> If in doubt, just
>> >> >> >post back the whole list (Edit->select All,
Edit-
>> >> >Copy).
>> >> >> >
>> >> >> >Post back to the list and we'll get you fixed
up.
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> >--
>> >> >> >This posting is provided AS IS with no
warranties,
>> and
>> >> >> confers no rights.
>> >> >> >
>> >> >> >
>> >> >> >"Mark McBrearty" > wrote
in
>> >> message
>> >> >> ...
>> >> >> >> My system is running XP Home. My dial-up
internet
>> >> >> >> connection suddenly stopped resolving DNS. The
>> modem
>> >> >> dials
>> >> >> >> and connects to my ISP, but all sites come
back
>> >> >> with 'page
>> >> >> >> not found' errors. I went through all of the
>> >> >> >> configurations with my ISP and they finally
gave
>> up.
>> >> >> They
>> >> >> >> felt the OS was having a problem with DNS
>> >> resolution,
>> >> >> but
>> >> >> >> we ran out of settings to change with no luck.
>> >> >> >>
>> >> >> >> Any ideas?
>> >> >> >
>> >> >> >
>> >> >> >.
>> >> >> >
>> >> >
>> >> >
>> >> >.
>> >> >
>> >
>> >
>> >.
>> >
>
>
>.
>

[Matt DuBois [MSFT]]

Okay, looks like from that clip that your ISP's DNS servers didn't respond
to the request. The next thing to do is see if that is the case for ALL DNS
servers or just your ISPs. In the instructions below, don't include the "
marks when you are typing the commands.

1) Open nslookup
2) Type "server 192.48.79.30"
3) You should get some stuff spew by. Then type "google.com" and you should
get something that looks like:

Name: google.com
Served by:
- ns2.google.com
216.239.34.10
google.com
- ns1.google.com
216.239.32.10
google.com
- ns3.google.com
216.239.36.10
google.com
- ns4.google.com
216.239.38.10
google.com

If you don't, try steps 2 and 3 again, except with "server 192.33.14.30" and
"server 192.54.112.30" just to be sure. What you are doing here is querying
the public DNS servers for the COM tree. There are actually a lot of them,
because sometimes one or another is pulled down for maitenence. If it
doesn't work for three different ones though, that is a sign that the
problem isn't with the DNS servers, but with your requests getting to them.

From your ipconfig, it appears as if this computer is on the internet and
not behind a broadband router or something similar. Is that correct? Is
there, or has there ever been, any kind of firewall installed on this
computer? Keep in mind that some of the "Suite" products from the bigger
manufacturers include a firewall too, as part of their total package to
protect your computer.

--
This posting is provided AS IS with no warranties, and confers no rights.


"Travis Wallace" > wrote in message
...
> Sorry it has taken me so long to respond. I too verified
> with my ISP that the DNS servers I was getting (and can
> ping)are good addresses. So here is the output I got
> using nslookup. For good measure I did an ipconfig /all,
> and copied the output for that well. My ISP isn't of much
> use on this on. Again...thanks for the help.
>
> C:\>nslookup
> *** Can't find server name for address 204.127.129.2: No
> response from server
> *** Can't find server name for address 12.102.244.2: No
> response from server
> *** Default servers are not available
> Default Server: UnKnown
> Address: 204.127.129.2
>
> > nslookup google.com
> *** Can't find address for server google.com: No response
> from server
>
>
>
> Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : Home
> Primary Dns Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Unknown
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
>
>
> PPP adapter AT&T Connection Service:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : WAN
> (PPP/SLIP) Interface
> Physical Address. . . . . . . . . : 00-53-45-00-
> 00-00
> Dhcp Enabled. . . . . . . . . . . : No
> IP Address. . . . . . . . . . . . : 12.94.53.122
> Subnet Mask . . . . . . . . . . . :
> 255.255.255.255
> Default Gateway . . . . . . . . . : 12.94.53.122
> DNS Servers . . . . . . . . . . . : 204.127.129.2
> 12.102.244.2
> >-----Original Message-----
> >Mark,
> >
> >I think that Travis' problem may be slightly different
> than yours, even
> >though the symptoms are the same. There are many
> different things that can
> >cause these same symptoms. There are a couple of things
> I'd like you to try
> >to see if we can narrow it down:
> >
> >Try running (without the quotes, of course) "nslookup
> google.com" at a
> >command prompt and pasting the response back.
> nslookup@google isn't the
> >right syntaxt.
> >
> >Did you try the steps I suggested with msinfo32? I've
> pasted them here
> >again so you don't have to dig back through the thread:
> >Open msinfo32.exe
> > Expand Components->Network and click on Protocol
> > Scroll through the list on the right side. You are
> looking for anything
> >with a name that starts with anything besides "MSAFD"
> or "RSVP". This
> >includes things that start with "XXX over MSAFD", etc.
> If in doubt, just
> >post back the whole list (Edit->select All, Edit->Copy).
> >
> >
> >--
> >This posting is provided AS IS with no warranties, and
> confers no rights.
> >
> >
> >"Mark McBrearty" > wrote in message
> ...
> >> I have tried everything as well, to no avail. I had my
> ISP
> >> on the phone and verified that I was pinging the DNS
> >> servers. They show up fine, are accurate ip addresses
> >> (according to my isp) and respond to the ping. It still
> >> will not resolve any addresses. I tried nslookup@google
> >> last night and it did not resolve, so I'll be looking
> for
> >> Travis's response.
> >>
> >> >-----Original Message-----
> >> >Have you checked with your ISP to make sure those
> >> addresses really are DNS
> >> >servers? Sometimes an ISP will change the IP
> addresses
> >> of their DNS
> >> >servers, so it is a good idea to make sure in cases
> like
> >> this. Can you copy
> >> >and paste the command line output of:
> >> >
> >> >nslookup google.com
> >> >
> >> >
> >> >--
> >> >This posting is provided AS IS with no warranties, and
> >> confers no rights.
> >> >
> >> >
> >> >"Travis Wallace" > wrote in
> message
> >> ...
> >> >> I checked my IP configuration, and it is getting DNS
> >> >> servers assigned. They appear to be valid server IP
> >> >> addresses, and I can ping them. But no matter what
> >> doamin
> >> >> address I type in, I immediately get the "Page not
> >> >> available" error in IE. I cannot ping a domain
> address
> >> >> either. Quite frankly, I am at a loss. Again, any
> help
> >> >> you can give would be appreciated.
> >> >>
> >> >> >-----Original Message-----
> >> >> >In your case Travis, since you say nslookup didn't
> >> work,
> >> >> it sounds as if
> >> >> >there is something wrong with your DNS servers, or
> your
> >> >> ability to reach
> >> >> >them. Do an "ipconfig /all" at the command prompt
> and
> >> >> check with your ISP
> >> >> >to make sure that the entries listed under "DNS
> >> Servers"
> >> >> are all correct.
> >> >> >If you do not have any DNS Servers listed then
> that is
> >> >> definately the
> >> >> >problem.
> >> >> >
> >> >> >If the DNS servers listed are correct, try to ping
> the
> >> >> IP addresses listed
> >> >> >for DNS servers. If you are unable to ping them,
> try
> >> to
> >> >> use "tracert"
> >> >> >instead of ping to help isolate where the
> connectivity
> >> >> is breaking down.
> >> >> >
> >> >> >If you have any questions or need more info, post
> back
> >> >> here in a reply to
> >> >> >this thread.
> >> >> >
> >> >> >-Matt
> >> >> >
> >> >> >--
> >> >> >This posting is provided AS IS with no warranties,
> and
> >> >> confers no rights.
> >> >> >
> >> >> >
> >> >> >"Travis Wallace" > wrote in
> >> message
> >> >> ...
> >> >> >> I am having the same exact problem. I followed
> the
> >> >> >> suggestions listed. I was not able to get to any
> >> sites
> >> >> >> using the nslookup function("Unable to find
> name") In
> >> >> the
> >> >> >> Protocol list, I have several entries
> with "MSAFD" in
> >> >> the
> >> >> >> name, and a few with "RSVP". Most of the entries
> with
> >> >> >> MSAFD seem to have something to do with McAfee
> >> >> VirusScan
> >> >> >> (tried disabling McAfee to no avail...same
> problem).
> >> >> What
> >> >> >> should I be doing in these entries? Any help you
> >> could
> >> >> >> give would be appreciated.
> >> >> >>
> >> >> >> >-----Original Message-----
> >> >> >> >Check out the following stuff and reply to this
> >> >> thread.
> >> >> >> Don't start a new
> >> >> >> >thread, since it is easy to miss a new message
> with
> >> a
> >> >> >> different subject in
> >> >> >> >the volume of posts in the newsgroup. If you
> reply
> >> to
> >> >> >> this thread, then
> >> >> >> >your message won't be missed.
> >> >> >> >
> >> >> >> >Do an "ipconfig /all" at the command prompt and
> see
> >> if
> >> >> >> you can ping the IP
> >> >> >> >addresses listed as DNS Servers.
> >> >> >> >
> >> >> >> >If you use nslookup can you resolve names?
> >> >> >> > Open a command prompt
> >> >> >> > Type nslookup and press enter
> >> >> >> > Type the fully qualified domain name
> >> >> (www.yahoo.com
> >> >> >> or google.com will
> >> >> >> >work)
> >> >> >> >
> >> >> >> >Check to see if something extra is in your
> Winsock
> >> >> >> protocol stack. I've
> >> >> >> >seen that cause this problem in the past:
> >> >> >> > Open msinfo32.exe
> >> >> >> > Expand Components->Network and click on
> Protocol
> >> >> >> > Scroll through the list on the right side.
> You
> >> >> are
> >> >> >> looking for anything
> >> >> >> >with a name that starts with anything
> >> besides "MSAFD"
> >> >> >> or "RSVP". This
> >> >> >> >includes things that start with "XXX over
> MSAFD",
> >> etc.
> >> >> >> If in doubt, just
> >> >> >> >post back the whole list (Edit->select All,
> Edit-
> >> >> >Copy).
> >> >> >> >
> >> >> >> >Post back to the list and we'll get you fixed
> up.
> >> >> >> >
> >> >> >> >
> >> >> >> >
> >> >> >> >--
> >> >> >> >This posting is provided AS IS with no
> warranties,
> >> and
> >> >> >> confers no rights.
> >> >> >> >
> >> >> >> >
> >> >> >> >"Mark McBrearty" > wrote
> in
> >> >> message
> >> >> >> ...
> >> >> >> >> My system is running XP Home. My dial-up
> internet
> >> >> >> >> connection suddenly stopped resolving DNS. The
> >> modem
> >> >> >> dials
> >> >> >> >> and connects to my ISP, but all sites come
> back
> >> >> >> with 'page
> >> >> >> >> not found' errors. I went through all of the
> >> >> >> >> configurations with my ISP and they finally
> gave
> >> up.
> >> >> >> They
> >> >> >> >> felt the OS was having a problem with DNS
> >> >> resolution,
> >> >> >> but
> >> >> >> >> we ran out of settings to change with no luck.
> >> >> >> >>
> >> >> >> >> Any ideas?
> >> >> >> >
> >> >> >> >
> >> >> >> >.
> >> >> >> >
> >> >> >
> >> >> >
> >> >> >.
> >> >> >
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

[Mark McBrearty]

The nslookup returned for me the same results. I did run
msinfo32.exe. I do not have the results to post here (I'm
sending this by using my pc at work, and forgot to bring a
copy of the file I created) but I can tell you what I
found: I had a bunch of entries that start
with 'McAfeeXXXX' and then contain in brackets [] a
statement that starts with MSAFD or RSVP. My system had
McAfee security tools installed (a/v and Firewall) but
they have been uninstalled. I was tempted to delete those
McAfee entries but could not see how to do so. Any idea
whether those entries should even be there?

>-----Original Message-----
>Sorry it has taken me so long to respond. I too verified
>with my ISP that the DNS servers I was getting (and can
>ping)are good addresses. So here is the output I got
>using nslookup. For good measure I did an ipconfig /all,
>and copied the output for that well. My ISP isn't of much
>use on this on. Again...thanks for the help.
>
>C:\>nslookup
>*** Can't find server name for address 204.127.129.2: No
>response from server
>*** Can't find server name for address 12.102.244.2: No
>response from server
>*** Default servers are not available
>Default Server: UnKnown
>Address: 204.127.129.2
>
>> nslookup google.com
>*** Can't find address for server google.com: No response
>from server
>
>
>
>Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : Home
> Primary Dns Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Unknown
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
>
>
>PPP adapter AT&T Connection Service:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : WAN
>(PPP/SLIP) Interface
> Physical Address. . . . . . . . . : 00-53-45-00-
>00-00
> Dhcp Enabled. . . . . . . . . . . : No
> IP Address. . . . . . . . . . . . : 12.94.53.122
> Subnet Mask . . . . . . . . . . . :
>255.255.255.255
> Default Gateway . . . . . . . . . : 12.94.53.122
> DNS Servers . . . . . . . . . . . : 204.127.129.2
> 12.102.244.2
>>-----Original Message-----
>>Mark,
>>
>>I think that Travis' problem may be slightly different
>than yours, even
>>though the symptoms are the same. There are many
>different things that can
>>cause these same symptoms. There are a couple of things
>I'd like you to try
>>to see if we can narrow it down:
>>
>>Try running (without the quotes, of course) "nslookup
>google.com" at a
>>command prompt and pasting the response back.
>nslookup@google isn't the
>>right syntaxt.
>>
>>Did you try the steps I suggested with msinfo32? I've
>pasted them here
>>again so you don't have to dig back through the thread:
>>Open msinfo32.exe
>> Expand Components->Network and click on Protocol
>> Scroll through the list on the right side. You are
>looking for anything
>>with a name that starts with anything besides "MSAFD"
>or "RSVP". This
>>includes things that start with "XXX over MSAFD", etc.
>If in doubt, just
>>post back the whole list (Edit->select All, Edit->Copy).
>>
>>
>>--
>>This posting is provided AS IS with no warranties, and
>confers no rights.
>>
>>
>>"Mark McBrearty" > wrote in message
...
>>> I have tried everything as well, to no avail. I had my
>ISP
>>> on the phone and verified that I was pinging the DNS
>>> servers. They show up fine, are accurate ip addresses
>>> (according to my isp) and respond to the ping. It still
>>> will not resolve any addresses. I tried nslookup@google
>>> last night and it did not resolve, so I'll be looking
>for
>>> Travis's response.
>>>
>>> >-----Original Message-----
>>> >Have you checked with your ISP to make sure those
>>> addresses really are DNS
>>> >servers? Sometimes an ISP will change the IP
>addresses
>>> of their DNS
>>> >servers, so it is a good idea to make sure in cases
>like
>>> this. Can you copy
>>> >and paste the command line output of:
>>> >
>>> >nslookup google.com
>>> >
>>> >
>>> >--
>>> >This posting is provided AS IS with no warranties, and
>>> confers no rights.
>>> >
>>> >
>>> >"Travis Wallace" > wrote in
>message
>>> ...
>>> >> I checked my IP configuration, and it is getting DNS
>>> >> servers assigned. They appear to be valid server IP
>>> >> addresses, and I can ping them. But no matter what
>>> doamin
>>> >> address I type in, I immediately get the "Page not
>>> >> available" error in IE. I cannot ping a domain
>address
>>> >> either. Quite frankly, I am at a loss. Again, any
>help
>>> >> you can give would be appreciated.
>>> >>
>>> >> >-----Original Message-----
>>> >> >In your case Travis, since you say nslookup didn't
>>> work,
>>> >> it sounds as if
>>> >> >there is something wrong with your DNS servers, or
>your
>>> >> ability to reach
>>> >> >them. Do an "ipconfig /all" at the command prompt
>and
>>> >> check with your ISP
>>> >> >to make sure that the entries listed under "DNS
>>> Servers"
>>> >> are all correct.
>>> >> >If you do not have any DNS Servers listed then
>that is
>>> >> definately the
>>> >> >problem.
>>> >> >
>>> >> >If the DNS servers listed are correct, try to ping
>the
>>> >> IP addresses listed
>>> >> >for DNS servers. If you are unable to ping them,
>try
>>> to
>>> >> use "tracert"
>>> >> >instead of ping to help isolate where the
>connectivity
>>> >> is breaking down.
>>> >> >
>>> >> >If you have any questions or need more info, post
>back
>>> >> here in a reply to
>>> >> >this thread.
>>> >> >
>>> >> >-Matt
>>> >> >
>>> >> >--
>>> >> >This posting is provided AS IS with no warranties,
>and
>>> >> confers no rights.
>>> >> >
>>> >> >
>>> >> >"Travis Wallace" > wrote in
>>> message
>>> >> ...
>>> >> >> I am having the same exact problem. I followed
>the
>>> >> >> suggestions listed. I was not able to get to any
>>> sites
>>> >> >> using the nslookup function("Unable to find
>name") In
>>> >> the
>>> >> >> Protocol list, I have several entries
>with "MSAFD" in
>>> >> the
>>> >> >> name, and a few with "RSVP". Most of the entries
>with
>>> >> >> MSAFD seem to have something to do with McAfee
>>> >> VirusScan
>>> >> >> (tried disabling McAfee to no avail...same
>problem).
>>> >> What
>>> >> >> should I be doing in these entries? Any help you
>>> could
>>> >> >> give would be appreciated.
>>> >> >>
>>> >> >> >-----Original Message-----
>>> >> >> >Check out the following stuff and reply to this
>>> >> thread.
>>> >> >> Don't start a new
>>> >> >> >thread, since it is easy to miss a new message
>with
>>> a
>>> >> >> different subject in
>>> >> >> >the volume of posts in the newsgroup. If you
>reply
>>> to
>>> >> >> this thread, then
>>> >> >> >your message won't be missed.
>>> >> >> >
>>> >> >> >Do an "ipconfig /all" at the command prompt and
>see
>>> if
>>> >> >> you can ping the IP
>>> >> >> >addresses listed as DNS Servers.
>>> >> >> >
>>> >> >> >If you use nslookup can you resolve names?
>>> >> >> > Open a command prompt
>>> >> >> > Type nslookup and press enter
>>> >> >> > Type the fully qualified domain name
>>> >> (www.yahoo.com
>>> >> >> or google.com will
>>> >> >> >work)
>>> >> >> >
>>> >> >> >Check to see if something extra is in your
>Winsock
>>> >> >> protocol stack. I've
>>> >> >> >seen that cause this problem in the past:
>>> >> >> > Open msinfo32.exe
>>> >> >> > Expand Components->Network and click on
>Protocol
>>> >> >> > Scroll through the list on the right side.
>You
>>> >> are
>>> >> >> looking for anything
>>> >> >> >with a name that starts with anything
>>> besides "MSAFD"
>>> >> >> or "RSVP". This
>>> >> >> >includes things that start with "XXX over
>MSAFD",
>>> etc.
>>> >> >> If in doubt, just
>>> >> >> >post back the whole list (Edit->select All,
>Edit-
>>> >> >Copy).
>>> >> >> >
>>> >> >> >Post back to the list and we'll get you fixed
>up.
>>> >> >> >
>>> >> >> >
>>> >> >> >
>>> >> >> >--
>>> >> >> >This posting is provided AS IS with no
>warranties,
>>> and
>>> >> >> confers no rights.
>>> >> >> >
>>> >> >> >
>>> >> >> >"Mark McBrearty" > wrote
>in
>>> >> message
>>> >> >> ...
>>> >> >> >> My system is running XP Home. My dial-up
>internet
>>> >> >> >> connection suddenly stopped resolving DNS. The
>>> modem
>>> >> >> dials
>>> >> >> >> and connects to my ISP, but all sites come
>back
>>> >> >> with 'page
>>> >> >> >> not found' errors. I went through all of the
>>> >> >> >> configurations with my ISP and they finally
>gave
>>> up.
>>> >> >> They
>>> >> >> >> felt the OS was having a problem with DNS
>>> >> resolution,
>>> >> >> but
>>> >> >> >> we ran out of settings to change with no luck.
>>> >> >> >>
>>> >> >> >> Any ideas?
>>> >> >> >
>>> >> >> >
>>> >> >> >.
>>> >> >> >
>>> >> >
>>> >> >
>>> >> >.
>>> >> >
>>> >
>>> >
>>> >.
>>> >
>>
>>
>>.
>>
>.
>

[Matt DuBois [MSFT]]

If McAfee has been completely uninstalled and those entries are still there,
that is almost certainly the cause of your problem. There are some tools on
the web for fixing this, but they are not made by Microsoft and I don't have
any experience with them. The manual steps for rebuilding your catalog
below shouldn't be too difficult to do though. Ken Wickes wrote up them up
pretty nicely, and I can answer any questions you might have. Post back
when you are finished to let me know if everything worked out okay.

Before you start, you may want to try contacting McAfee tech support to let
them know their uninstaller isn't removing everything it puts in. They may
have a tool that can finish cleaning up or they may just like to have the
feedback that something went wrong.

The following instructions will rebuild your catalog
for TCP/IP. If you are using any other transports (If you don't know, then
you probably aren't) then you will have to reinstall them as well.


1. Backup and delete the following registry keys with regedit

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winsock2

2. Reboot

3. Go to the network connections folder, right click the icon for your
network connection, and select properties.

4. Click install, choose "protocol", and click "add..."

5. Click "Have Disk...", enter "\windows\inf", click OK

6. Select "Internet Protocol (TCP/IP), click OK

7. When the process in complete, reboot


--
This posting is provided AS IS with no warranties, and confers no rights.


"Mark McBrearty" > wrote in message
...
> The nslookup returned for me the same results. I did run
> msinfo32.exe. I do not have the results to post here (I'm
> sending this by using my pc at work, and forgot to bring a
> copy of the file I created) but I can tell you what I
> found: I had a bunch of entries that start
> with 'McAfeeXXXX' and then contain in brackets [] a
> statement that starts with MSAFD or RSVP. My system had
> McAfee security tools installed (a/v and Firewall) but
> they have been uninstalled. I was tempted to delete those
> McAfee entries but could not see how to do so. Any idea
> whether those entries should even be there?
>
> >-----Original Message-----
> >Sorry it has taken me so long to respond. I too verified
> >with my ISP that the DNS servers I was getting (and can
> >ping)are good addresses. So here is the output I got
> >using nslookup. For good measure I did an ipconfig /all,
> >and copied the output for that well. My ISP isn't of much
> >use on this on. Again...thanks for the help.
> >
> >C:\>nslookup
> >*** Can't find server name for address 204.127.129.2: No
> >response from server
> >*** Can't find server name for address 12.102.244.2: No
> >response from server
> >*** Default servers are not available
> >Default Server: UnKnown
> >Address: 204.127.129.2
> >
> >> nslookup google.com
> >*** Can't find address for server google.com: No response
> >from server
> >
> >
> >
> >Windows IP Configuration
> >
> > Host Name . . . . . . . . . . . . : Home
> > Primary Dns Suffix . . . . . . . :
> > Node Type . . . . . . . . . . . . : Unknown
> > IP Routing Enabled. . . . . . . . : No
> > WINS Proxy Enabled. . . . . . . . : No
> >
> >
> >PPP adapter AT&T Connection Service:
> >
> > Connection-specific DNS Suffix . :
> > Description . . . . . . . . . . . : WAN
> >(PPP/SLIP) Interface
> > Physical Address. . . . . . . . . : 00-53-45-00-
> >00-00
> > Dhcp Enabled. . . . . . . . . . . : No
> > IP Address. . . . . . . . . . . . : 12.94.53.122
> > Subnet Mask . . . . . . . . . . . :
> >255.255.255.255
> > Default Gateway . . . . . . . . . : 12.94.53.122
> > DNS Servers . . . . . . . . . . . : 204.127.129.2
> > 12.102.244.2
> >>-----Original Message-----
> >>Mark,
> >>
> >>I think that Travis' problem may be slightly different
> >than yours, even
> >>though the symptoms are the same. There are many
> >different things that can
> >>cause these same symptoms. There are a couple of things
> >I'd like you to try
> >>to see if we can narrow it down:
> >>
> >>Try running (without the quotes, of course) "nslookup
> >google.com" at a
> >>command prompt and pasting the response back.
> >nslookup@google isn't the
> >>right syntaxt.
> >>
> >>Did you try the steps I suggested with msinfo32? I've
> >pasted them here
> >>again so you don't have to dig back through the thread:
> >>Open msinfo32.exe
> >> Expand Components->Network and click on Protocol
> >> Scroll through the list on the right side. You are
> >looking for anything
> >>with a name that starts with anything besides "MSAFD"
> >or "RSVP". This
> >>includes things that start with "XXX over MSAFD", etc.
> >If in doubt, just
> >>post back the whole list (Edit->select All, Edit->Copy).
> >>
> >>
> >>--
> >>This posting is provided AS IS with no warranties, and
> >confers no rights.
> >>
> >>
> >>"Mark McBrearty" > wrote in message
> ...
> >>> I have tried everything as well, to no avail. I had my
> >ISP
> >>> on the phone and verified that I was pinging the DNS
> >>> servers. They show up fine, are accurate ip addresses
> >>> (according to my isp) and respond to the ping. It still
> >>> will not resolve any addresses. I tried nslookup@google
> >>> last night and it did not resolve, so I'll be looking
> >for
> >>> Travis's response.
> >>>
> >>> >-----Original Message-----
> >>> >Have you checked with your ISP to make sure those
> >>> addresses really are DNS
> >>> >servers? Sometimes an ISP will change the IP
> >addresses
> >>> of their DNS
> >>> >servers, so it is a good idea to make sure in cases
> >like
> >>> this. Can you copy
> >>> >and paste the command line output of:
> >>> >
> >>> >nslookup google.com
> >>> >
> >>> >
> >>> >--
> >>> >This posting is provided AS IS with no warranties, and
> >>> confers no rights.
> >>> >
> >>> >
> >>> >"Travis Wallace" > wrote in
> >message
> >>> ...
> >>> >> I checked my IP configuration, and it is getting DNS
> >>> >> servers assigned. They appear to be valid server IP
> >>> >> addresses, and I can ping them. But no matter what
> >>> doamin
> >>> >> address I type in, I immediately get the "Page not
> >>> >> available" error in IE. I cannot ping a domain
> >address
> >>> >> either. Quite frankly, I am at a loss. Again, any
> >help
> >>> >> you can give would be appreciated.
> >>> >>
> >>> >> >-----Original Message-----
> >>> >> >In your case Travis, since you say nslookup didn't
> >>> work,
> >>> >> it sounds as if
> >>> >> >there is something wrong with your DNS servers, or
> >your
> >>> >> ability to reach
> >>> >> >them. Do an "ipconfig /all" at the command prompt
> >and
> >>> >> check with your ISP
> >>> >> >to make sure that the entries listed under "DNS
> >>> Servers"
> >>> >> are all correct.
> >>> >> >If you do not have any DNS Servers listed then
> >that is
> >>> >> definately the
> >>> >> >problem.
> >>> >> >
> >>> >> >If the DNS servers listed are correct, try to ping
> >the
> >>> >> IP addresses listed
> >>> >> >for DNS servers. If you are unable to ping them,
> >try
> >>> to
> >>> >> use "tracert"
> >>> >> >instead of ping to help isolate where the
> >connectivity
> >>> >> is breaking down.
> >>> >> >
> >>> >> >If you have any questions or need more info, post
> >back
> >>> >> here in a reply to
> >>> >> >this thread.
> >>> >> >
> >>> >> >-Matt
> >>> >> >
> >>> >> >--
> >>> >> >This posting is provided AS IS with no warranties,
> >and
> >>> >> confers no rights.
> >>> >> >
> >>> >> >
> >>> >> >"Travis Wallace" > wrote in
> >>> message
> >>> >> ...
> >>> >> >> I am having the same exact problem. I followed
> >the
> >>> >> >> suggestions listed. I was not able to get to any
> >>> sites
> >>> >> >> using the nslookup function("Unable to find
> >name") In
> >>> >> the
> >>> >> >> Protocol list, I have several entries
> >with "MSAFD" in
> >>> >> the
> >>> >> >> name, and a few with "RSVP". Most of the entries
> >with
> >>> >> >> MSAFD seem to have something to do with McAfee
> >>> >> VirusScan
> >>> >> >> (tried disabling McAfee to no avail...same
> >problem).
> >>> >> What
> >>> >> >> should I be doing in these entries? Any help you
> >>> could
> >>> >> >> give would be appreciated.
> >>> >> >>
> >>> >> >> >-----Original Message-----
> >>> >> >> >Check out the following stuff and reply to this
> >>> >> thread.
> >>> >> >> Don't start a new
> >>> >> >> >thread, since it is easy to miss a new message
> >with
> >>> a
> >>> >> >> different subject in
> >>> >> >> >the volume of posts in the newsgroup. If you
> >reply
> >>> to
> >>> >> >> this thread, then
> >>> >> >> >your message won't be missed.
> >>> >> >> >
> >>> >> >> >Do an "ipconfig /all" at the command prompt and
> >see
> >>> if
> >>> >> >> you can ping the IP
> >>> >> >> >addresses listed as DNS Servers.
> >>> >> >> >
> >>> >> >> >If you use nslookup can you resolve names?
> >>> >> >> > Open a command prompt
> >>> >> >> > Type nslookup and press enter
> >>> >> >> > Type the fully qualified domain name
> >>> >> (www.yahoo.com
> >>> >> >> or google.com will
> >>> >> >> >work)
> >>> >> >> >
> >>> >> >> >Check to see if something extra is in your
> >Winsock
> >>> >> >> protocol stack. I've
> >>> >> >> >seen that cause this problem in the past:
> >>> >> >> > Open msinfo32.exe
> >>> >> >> > Expand Components->Network and click on
> >Protocol
> >>> >> >> > Scroll through the list on the right side.
> >You
> >>> >> are
> >>> >> >> looking for anything
> >>> >> >> >with a name that starts with anything
> >>> besides "MSAFD"
> >>> >> >> or "RSVP". This
> >>> >> >> >includes things that start with "XXX over
> >MSAFD",
> >>> etc.
> >>> >> >> If in doubt, just
> >>> >> >> >post back the whole list (Edit->select All,
> >Edit-
> >>> >> >Copy).
> >>> >> >> >
> >>> >> >> >Post back to the list and we'll get you fixed
> >up.
> >>> >> >> >
> >>> >> >> >
> >>> >> >> >
> >>> >> >> >--
> >>> >> >> >This posting is provided AS IS with no
> >warranties,
> >>> and
> >>> >> >> confers no rights.
> >>> >> >> >
> >>> >> >> >
> >>> >> >> >"Mark McBrearty" > wrote
> >in
> >>> >> message
> >>> >> >> ...
> >>> >> >> >> My system is running XP Home. My dial-up
> >internet
> >>> >> >> >> connection suddenly stopped resolving DNS. The
> >>> modem
> >>> >> >> dials
> >>> >> >> >> and connects to my ISP, but all sites come
> >back
> >>> >> >> with 'page
> >>> >> >> >> not found' errors. I went through all of the
> >>> >> >> >> configurations with my ISP and they finally
> >gave
> >>> up.
> >>> >> >> They
> >>> >> >> >> felt the OS was having a problem with DNS
> >>> >> resolution,
> >>> >> >> but
> >>> >> >> >> we ran out of settings to change with no luck.
> >>> >> >> >>
> >>> >> >> >> Any ideas?
> >>> >> >> >
> >>> >> >> >
> >>> >> >> >.
> >>> >> >> >
> >>> >> >
> >>> >> >
> >>> >> >.
> >>> >> >
> >>> >
> >>> >
> >>> >.
> >>> >
> >>
> >>
> >>.
> >>
> >.
> >

[Travis Wallace]

Matt,

I am going to try the steps in your last post tonight and
see what I get. In the meantime, I too have McAfee
VirusScan 7.0 loaded (which includes a firewall
application). I installed it before I installed any of my
ISP software, or got on the internet. I have since
uninstalled the firewall portion of McAfee, but the Anti-
virus portion is still on the system. As I stated before,
I had a bunch of entries in my msinfo32 file that started
with McAfee and had MSAFD or RSVP in the title.

>-----Original Message-----
>The nslookup returned for me the same results. I did run
>msinfo32.exe. I do not have the results to post here
(I'm
>sending this by using my pc at work, and forgot to bring
a
>copy of the file I created) but I can tell you what I
>found: I had a bunch of entries that start
>with 'McAfeeXXXX' and then contain in brackets [] a
>statement that starts with MSAFD or RSVP. My system had
>McAfee security tools installed (a/v and Firewall) but
>they have been uninstalled. I was tempted to delete
those
>McAfee entries but could not see how to do so. Any idea
>whether those entries should even be there?
>
>>-----Original Message-----
>>Sorry it has taken me so long to respond. I too
verified
>>with my ISP that the DNS servers I was getting (and can
>>ping)are good addresses. So here is the output I got
>>using nslookup. For good measure I did an
ipconfig /all,
>>and copied the output for that well. My ISP isn't of
much
>>use on this on. Again...thanks for the help.
>>
>>C:\>nslookup
>>*** Can't find server name for address 204.127.129.2:
No
>>response from server
>>*** Can't find server name for address 12.102.244.2: No
>>response from server
>>*** Default servers are not available
>>Default Server: UnKnown
>>Address: 204.127.129.2
>>
>>> nslookup google.com
>>*** Can't find address for server google.com: No
response
>>from server
>>
>>
>>
>>Windows IP Configuration
>>
>> Host Name . . . . . . . . . . . . : Home
>> Primary Dns Suffix . . . . . . . :
>> Node Type . . . . . . . . . . . . : Unknown
>> IP Routing Enabled. . . . . . . . : No
>> WINS Proxy Enabled. . . . . . . . : No
>>
>>
>>PPP adapter AT&T Connection Service:
>>
>> Connection-specific DNS Suffix . :
>> Description . . . . . . . . . . . : WAN
>>(PPP/SLIP) Interface
>> Physical Address. . . . . . . . . : 00-53-45-00-
>>00-00
>> Dhcp Enabled. . . . . . . . . . . : No
>> IP Address. . . . . . . . . . . . : 12.94.53.122
>> Subnet Mask . . . . . . . . . . . :
>>255.255.255.255
>> Default Gateway . . . . . . . . . : 12.94.53.122
>> DNS Servers . . . . . . . . . . . :
204.127.129.2
>> 12.102.244.2
>>>-----Original Message-----
>>>Mark,
>>>
>>>I think that Travis' problem may be slightly different
>>than yours, even
>>>though the symptoms are the same. There are many
>>different things that can
>>>cause these same symptoms. There are a couple of
things
>>I'd like you to try
>>>to see if we can narrow it down:
>>>
>>>Try running (without the quotes, of course) "nslookup
>>google.com" at a
>>>command prompt and pasting the response back.
>>nslookup@google isn't the
>>>right syntaxt.
>>>
>>>Did you try the steps I suggested with msinfo32? I've
>>pasted them here
>>>again so you don't have to dig back through the thread:
>>>Open msinfo32.exe
>>> Expand Components->Network and click on Protocol
>>> Scroll through the list on the right side. You
are
>>looking for anything
>>>with a name that starts with anything besides "MSAFD"
>>or "RSVP". This
>>>includes things that start with "XXX over MSAFD",
etc.
>>If in doubt, just
>>>post back the whole list (Edit->select All, Edit-
>Copy).
>>>
>>>
>>>--
>>>This posting is provided AS IS with no warranties, and
>>confers no rights.
>>>
>>>
>>>"Mark McBrearty" > wrote in
message
...
>>>> I have tried everything as well, to no avail. I had
my
>>ISP
>>>> on the phone and verified that I was pinging the DNS
>>>> servers. They show up fine, are accurate ip addresses
>>>> (according to my isp) and respond to the ping. It
still
>>>> will not resolve any addresses. I tried
nslookup@google
>>>> last night and it did not resolve, so I'll be
looking
>>for
>>>> Travis's response.
>>>>
>>>> >-----Original Message-----
>>>> >Have you checked with your ISP to make sure those
>>>> addresses really are DNS
>>>> >servers? Sometimes an ISP will change the IP
>>addresses
>>>> of their DNS
>>>> >servers, so it is a good idea to make sure in cases
>>like
>>>> this. Can you copy
>>>> >and paste the command line output of:
>>>> >
>>>> >nslookup google.com
>>>> >
>>>> >
>>>> >--
>>>> >This posting is provided AS IS with no warranties,
and
>>>> confers no rights.
>>>> >
>>>> >
>>>> >"Travis Wallace" > wrote in
>>message
>>>> ...
>>>> >> I checked my IP configuration, and it is getting
DNS
>>>> >> servers assigned. They appear to be valid server
IP
>>>> >> addresses, and I can ping them. But no matter what
>>>> doamin
>>>> >> address I type in, I immediately get the "Page not
>>>> >> available" error in IE. I cannot ping a domain
>>address
>>>> >> either. Quite frankly, I am at a loss. Again, any
>>help
>>>> >> you can give would be appreciated.
>>>> >>
>>>> >> >-----Original Message-----
>>>> >> >In your case Travis, since you say nslookup
didn't
>>>> work,
>>>> >> it sounds as if
>>>> >> >there is something wrong with your DNS servers,
or
>>your
>>>> >> ability to reach
>>>> >> >them. Do an "ipconfig /all" at the command
prompt
>>and
>>>> >> check with your ISP
>>>> >> >to make sure that the entries listed under "DNS
>>>> Servers"
>>>> >> are all correct.
>>>> >> >If you do not have any DNS Servers listed then
>>that is
>>>> >> definately the
>>>> >> >problem.
>>>> >> >
>>>> >> >If the DNS servers listed are correct, try to
ping
>>the
>>>> >> IP addresses listed
>>>> >> >for DNS servers. If you are unable to ping
them,
>>try
>>>> to
>>>> >> use "tracert"
>>>> >> >instead of ping to help isolate where the
>>connectivity
>>>> >> is breaking down.
>>>> >> >
>>>> >> >If you have any questions or need more info,
post
>>back
>>>> >> here in a reply to
>>>> >> >this thread.
>>>> >> >
>>>> >> >-Matt
>>>> >> >
>>>> >> >--
>>>> >> >This posting is provided AS IS with no
warranties,
>>and
>>>> >> confers no rights.
>>>> >> >
>>>> >> >
>>>> >> >"Travis Wallace" > wrote in
>>>> message
>>>> >> ...
>>>> >> >> I am having the same exact problem. I followed
>>the
>>>> >> >> suggestions listed. I was not able to get to
any
>>>> sites
>>>> >> >> using the nslookup function("Unable to find
>>name") In
>>>> >> the
>>>> >> >> Protocol list, I have several entries
>>with "MSAFD" in
>>>> >> the
>>>> >> >> name, and a few with "RSVP". Most of the
entries
>>with
>>>> >> >> MSAFD seem to have something to do with McAfee
>>>> >> VirusScan
>>>> >> >> (tried disabling McAfee to no avail...same
>>problem).
>>>> >> What
>>>> >> >> should I be doing in these entries? Any help
you
>>>> could
>>>> >> >> give would be appreciated.
>>>> >> >>
>>>> >> >> >-----Original Message-----
>>>> >> >> >Check out the following stuff and reply to
this
>>>> >> thread.
>>>> >> >> Don't start a new
>>>> >> >> >thread, since it is easy to miss a new
message
>>with
>>>> a
>>>> >> >> different subject in
>>>> >> >> >the volume of posts in the newsgroup. If you
>>reply
>>>> to
>>>> >> >> this thread, then
>>>> >> >> >your message won't be missed.
>>>> >> >> >
>>>> >> >> >Do an "ipconfig /all" at the command prompt
and
>>see
>>>> if
>>>> >> >> you can ping the IP
>>>> >> >> >addresses listed as DNS Servers.
>>>> >> >> >
>>>> >> >> >If you use nslookup can you resolve names?
>>>> >> >> > Open a command prompt
>>>> >> >> > Type nslookup and press enter
>>>> >> >> > Type the fully qualified domain name
>>>> >> (www.yahoo.com
>>>> >> >> or google.com will
>>>> >> >> >work)
>>>> >> >> >
>>>> >> >> >Check to see if something extra is in your
>>Winsock
>>>> >> >> protocol stack. I've
>>>> >> >> >seen that cause this problem in the past:
>>>> >> >> > Open msinfo32.exe
>>>> >> >> > Expand Components->Network and click on
>>Protocol
>>>> >> >> > Scroll through the list on the right
side.
>>You
>>>> >> are
>>>> >> >> looking for anything
>>>> >> >> >with a name that starts with anything
>>>> besides "MSAFD"
>>>> >> >> or "RSVP". This
>>>> >> >> >includes things that start with "XXX over
>>MSAFD",
>>>> etc.
>>>> >> >> If in doubt, just
>>>> >> >> >post back the whole list (Edit->select All,
>>Edit-
>>>> >> >Copy).
>>>> >> >> >
>>>> >> >> >Post back to the list and we'll get you fixed
>>up.
>>>> >> >> >
>>>> >> >> >
>>>> >> >> >
>>>> >> >> >--
>>>> >> >> >This posting is provided AS IS with no
>>warranties,
>>>> and
>>>> >> >> confers no rights.
>>>> >> >> >
>>>> >> >> >
>>>> >> >> >"Mark McBrearty" >
wrote
>>in
>>>> >> message
>>>> >> >> ...
>>>> >> >> >> My system is running XP Home. My dial-up
>>internet
>>>> >> >> >> connection suddenly stopped resolving DNS.
The
>>>> modem
>>>> >> >> dials
>>>> >> >> >> and connects to my ISP, but all sites come
>>back
>>>> >> >> with 'page
>>>> >> >> >> not found' errors. I went through all of the
>>>> >> >> >> configurations with my ISP and they finally
>>gave
>>>> up.
>>>> >> >> They
>>>> >> >> >> felt the OS was having a problem with DNS
>>>> >> resolution,
>>>> >> >> but
>>>> >> >> >> we ran out of settings to change with no
luck.
>>>> >> >> >>
>>>> >> >> >> Any ideas?
>>>> >> >> >
>>>> >> >> >
>>>> >> >> >.
>>>> >> >> >
>>>> >> >
>>>> >> >
>>>> >> >.
>>>> >> >
>>>> >
>>>> >
>>>> >.
>>>> >
>>>
>>>
>>>.
>>>
>>.
>>
>.
>

[Travis Wallace]

Okay, I followed the steps you outlined, and still no DNS
resolution. I have pasted in the output for your
analysis. I read the other post about rebuilding the
catalog. Should I go ahead and do that? Again, to be
precise, I am on the internet, and not currently behind a
firewall or anything. But I did have the firewall
application that comes with McAfee VirusScan 7.0
installed. I un-installed it, but the anti-virus portion
is still on the system. Again....thanks for all the help.

> server 192.48.79.30
Default Server: [192.48.79.30]
Address: 192.48.79.30

> google.com
Server: [192.48.79.30]
Address: 192.48.79.30

*** [192.48.79.30] can't find google.com: No response
from server
> nslookup google.com
*** Can't find address for server google.com: No response
from server
> server 192.54.112.30
Default Server: [192.54.112.30]
Address: 192.54.112.30

> google.com
Server: [192.54.112.30]
Address: 192.54.112.30

*** [192.54.112.30] can't find google.com: No response
from server
> server 192.33.14.30
Default Server: [192.33.14.30]
Address: 192.33.14.30

> google.com
Server: [192.33.14.30]
Address: 192.33.14.30

*** [192.33.14.30] can't find google.com: No response
from server

>-----Original Message-----
>Okay, looks like from that clip that your ISP's DNS
servers didn't respond
>to the request. The next thing to do is see if that is
the case for ALL DNS
>servers or just your ISPs. In the instructions below,
don't include the "
>marks when you are typing the commands.
>
>1) Open nslookup
>2) Type "server 192.48.79.30"
>3) You should get some stuff spew by. Then
type "google.com" and you should
>get something that looks like:
>
>Name: google.com
>Served by:
>- ns2.google.com
> 216.239.34.10
> google.com
>- ns1.google.com
> 216.239.32.10
> google.com
>- ns3.google.com
> 216.239.36.10
> google.com
>- ns4.google.com
> 216.239.38.10
> google.com
>
>If you don't, try steps 2 and 3 again, except
with "server 192.33.14.30" and
>"server 192.54.112.30" just to be sure. What you are
doing here is querying
>the public DNS servers for the COM tree. There are
actually a lot of them,
>because sometimes one or another is pulled down for
maitenence. If it
>doesn't work for three different ones though, that is a
sign that the
>problem isn't with the DNS servers, but with your
requests getting to them.
>
>From your ipconfig, it appears as if this computer is on
the internet and
>not behind a broadband router or something similar. Is
that correct? Is
>there, or has there ever been, any kind of firewall
installed on this
>computer? Keep in mind that some of the "Suite"
products from the bigger
>manufacturers include a firewall too, as part of their
total package to
>protect your computer.
>
>--
>This posting is provided AS IS with no warranties, and
confers no rights.
>
>
>"Travis Wallace" > wrote in message
...
>> Sorry it has taken me so long to respond. I too
verified
>> with my ISP that the DNS servers I was getting (and can
>> ping)are good addresses. So here is the output I got
>> using nslookup. For good measure I did an
ipconfig /all,
>> and copied the output for that well. My ISP isn't of
much
>> use on this on. Again...thanks for the help.
>>
>> C:\>nslookup
>> *** Can't find server name for address 204.127.129.2:
No
>> response from server
>> *** Can't find server name for address 12.102.244.2: No
>> response from server
>> *** Default servers are not available
>> Default Server: UnKnown
>> Address: 204.127.129.2
>>
>> > nslookup google.com
>> *** Can't find address for server google.com: No
response
>> from server
>>
>>
>>
>> Windows IP Configuration
>>
>> Host Name . . . . . . . . . . . . : Home
>> Primary Dns Suffix . . . . . . . :
>> Node Type . . . . . . . . . . . . : Unknown
>> IP Routing Enabled. . . . . . . . : No
>> WINS Proxy Enabled. . . . . . . . : No
>>
>>
>> PPP adapter AT&T Connection Service:
>>
>> Connection-specific DNS Suffix . :
>> Description . . . . . . . . . . . : WAN
>> (PPP/SLIP) Interface
>> Physical Address. . . . . . . . . : 00-53-45-
00-
>> 00-00
>> Dhcp Enabled. . . . . . . . . . . : No
>> IP Address. . . . . . . . . . . . :
12.94.53.122
>> Subnet Mask . . . . . . . . . . . :
>> 255.255.255.255
>> Default Gateway . . . . . . . . . :
12.94.53.122
>> DNS Servers . . . . . . . . . . . :
204.127.129.2
>>
12.102.244.2
>> >-----Original Message-----
>> >Mark,
>> >
>> >I think that Travis' problem may be slightly different
>> than yours, even
>> >though the symptoms are the same. There are many
>> different things that can
>> >cause these same symptoms. There are a couple of
things
>> I'd like you to try
>> >to see if we can narrow it down:
>> >
>> >Try running (without the quotes, of course) "nslookup
>> google.com" at a
>> >command prompt and pasting the response back.
>> nslookup@google isn't the
>> >right syntaxt.
>> >
>> >Did you try the steps I suggested with msinfo32? I've
>> pasted them here
>> >again so you don't have to dig back through the
thread:
>> >Open msinfo32.exe
>> > Expand Components->Network and click on Protocol
>> > Scroll through the list on the right side. You
are
>> looking for anything
>> >with a name that starts with anything besides "MSAFD"
>> or "RSVP". This
>> >includes things that start with "XXX over MSAFD", etc.
>> If in doubt, just
>> >post back the whole list (Edit->select All, Edit-
>Copy).
>> >
>> >
>> >--
>> >This posting is provided AS IS with no warranties, and
>> confers no rights.
>> >
>> >
>> >"Mark McBrearty" > wrote in
message
>> ...
>> >> I have tried everything as well, to no avail. I had
my
>> ISP
>> >> on the phone and verified that I was pinging the DNS
>> >> servers. They show up fine, are accurate ip
addresses
>> >> (according to my isp) and respond to the ping. It
still
>> >> will not resolve any addresses. I tried
nslookup@google
>> >> last night and it did not resolve, so I'll be
looking
>> for
>> >> Travis's response.
>> >>
>> >> >-----Original Message-----
>> >> >Have you checked with your ISP to make sure those
>> >> addresses really are DNS
>> >> >servers? Sometimes an ISP will change the IP
>> addresses
>> >> of their DNS
>> >> >servers, so it is a good idea to make sure in cases
>> like
>> >> this. Can you copy
>> >> >and paste the command line output of:
>> >> >
>> >> >nslookup google.com
>> >> >
>> >> >
>> >> >--
>> >> >This posting is provided AS IS with no warranties,
and
>> >> confers no rights.
>> >> >
>> >> >
>> >> >"Travis Wallace" > wrote in
>> message
>> >> ...
>> >> >> I checked my IP configuration, and it is getting
DNS
>> >> >> servers assigned. They appear to be valid server
IP
>> >> >> addresses, and I can ping them. But no matter
what
>> >> doamin
>> >> >> address I type in, I immediately get the "Page
not
>> >> >> available" error in IE. I cannot ping a domain
>> address
>> >> >> either. Quite frankly, I am at a loss. Again, any
>> help
>> >> >> you can give would be appreciated.
>> >> >>
>> >> >> >-----Original Message-----
>> >> >> >In your case Travis, since you say nslookup
didn't
>> >> work,
>> >> >> it sounds as if
>> >> >> >there is something wrong with your DNS servers,
or
>> your
>> >> >> ability to reach
>> >> >> >them. Do an "ipconfig /all" at the command
prompt
>> and
>> >> >> check with your ISP
>> >> >> >to make sure that the entries listed under "DNS
>> >> Servers"
>> >> >> are all correct.
>> >> >> >If you do not have any DNS Servers listed then
>> that is
>> >> >> definately the
>> >> >> >problem.
>> >> >> >
>> >> >> >If the DNS servers listed are correct, try to
ping
>> the
>> >> >> IP addresses listed
>> >> >> >for DNS servers. If you are unable to ping
them,
>> try
>> >> to
>> >> >> use "tracert"
>> >> >> >instead of ping to help isolate where the
>> connectivity
>> >> >> is breaking down.
>> >> >> >
>> >> >> >If you have any questions or need more info,
post
>> back
>> >> >> here in a reply to
>> >> >> >this thread.
>> >> >> >
>> >> >> >-Matt
>> >> >> >
>> >> >> >--
>> >> >> >This posting is provided AS IS with no
warranties,
>> and
>> >> >> confers no rights.
>> >> >> >
>> >> >> >
>> >> >> >"Travis Wallace" > wrote
in
>> >> message
>> >> >> ...
>> >> >> >> I am having the same exact problem. I followed
>> the
>> >> >> >> suggestions listed. I was not able to get to
any
>> >> sites
>> >> >> >> using the nslookup function("Unable to find
>> name") In
>> >> >> the
>> >> >> >> Protocol list, I have several entries
>> with "MSAFD" in
>> >> >> the
>> >> >> >> name, and a few with "RSVP". Most of the
entries
>> with
>> >> >> >> MSAFD seem to have something to do with McAfee
>> >> >> VirusScan
>> >> >> >> (tried disabling McAfee to no avail...same
>> problem).
>> >> >> What
>> >> >> >> should I be doing in these entries? Any help
you
>> >> could
>> >> >> >> give would be appreciated.
>> >> >> >>
>> >> >> >> >-----Original Message-----
>> >> >> >> >Check out the following stuff and reply to
this
>> >> >> thread.
>> >> >> >> Don't start a new
>> >> >> >> >thread, since it is easy to miss a new
message
>> with
>> >> a
>> >> >> >> different subject in
>> >> >> >> >the volume of posts in the newsgroup. If you
>> reply
>> >> to
>> >> >> >> this thread, then
>> >> >> >> >your message won't be missed.
>> >> >> >> >
>> >> >> >> >Do an "ipconfig /all" at the command prompt
and
>> see
>> >> if
>> >> >> >> you can ping the IP
>> >> >> >> >addresses listed as DNS Servers.
>> >> >> >> >
>> >> >> >> >If you use nslookup can you resolve names?
>> >> >> >> > Open a command prompt
>> >> >> >> > Type nslookup and press enter
>> >> >> >> > Type the fully qualified domain name
>> >> >> (www.yahoo.com
>> >> >> >> or google.com will
>> >> >> >> >work)
>> >> >> >> >
>> >> >> >> >Check to see if something extra is in your
>> Winsock
>> >> >> >> protocol stack. I've
>> >> >> >> >seen that cause this problem in the past:
>> >> >> >> > Open msinfo32.exe
>> >> >> >> > Expand Components->Network and click on
>> Protocol
>> >> >> >> > Scroll through the list on the right
side.
>> You
>> >> >> are
>> >> >> >> looking for anything
>> >> >> >> >with a name that starts with anything
>> >> besides "MSAFD"
>> >> >> >> or "RSVP". This
>> >> >> >> >includes things that start with "XXX over
>> MSAFD",
>> >> etc.
>> >> >> >> If in doubt, just
>> >> >> >> >post back the whole list (Edit->select All,
>> Edit-
>> >> >> >Copy).
>> >> >> >> >
>> >> >> >> >Post back to the list and we'll get you fixed
>> up.
>> >> >> >> >
>> >> >> >> >
>> >> >> >> >
>> >> >> >> >--
>> >> >> >> >This posting is provided AS IS with no
>> warranties,
>> >> and
>> >> >> >> confers no rights.
>> >> >> >> >
>> >> >> >> >
>> >> >> >> >"Mark McBrearty" >
wrote
>> in
>> >> >> message
>> >> >> >> >news:240801c373ee$006efbf0
...
>> >> >> >> >> My system is running XP Home. My dial-up
>> internet
>> >> >> >> >> connection suddenly stopped resolving DNS.
The
>> >> modem
>> >> >> >> dials
>> >> >> >> >> and connects to my ISP, but all sites come
>> back
>> >> >> >> with 'page
>> >> >> >> >> not found' errors. I went through all of
the
>> >> >> >> >> configurations with my ISP and they finally
>> gave
>> >> up.
>> >> >> >> They
>> >> >> >> >> felt the OS was having a problem with DNS
>> >> >> resolution,
>> >> >> >> but
>> >> >> >> >> we ran out of settings to change with no
luck.
>> >> >> >> >>
>> >> >> >> >> Any ideas?
>> >> >> >> >
>> >> >> >> >
>> >> >> >> >.
>> >> >> >> >
>> >> >> >
>> >> >> >
>> >> >> >.
>> >> >> >
>> >> >
>> >> >
>> >> >.
>> >> >
>> >
>> >
>> >.
>> >
>
>
>.
>

[Travis Wallace]

Well, that took care of the problem. I am now able to get
around on the Internet. Matt, thanks for all the help. I
would have never gotten the problem resolved without your
help. Thanks again.

Travis

>-----Original Message-----
>If McAfee has been completely uninstalled and those
entries are still there,
>that is almost certainly the cause of your problem.
There are some tools on
>the web for fixing this, but they are not made by
Microsoft and I don't have
>any experience with them. The manual steps for
rebuilding your catalog
>below shouldn't be too difficult to do though. Ken
Wickes wrote up them up
>pretty nicely, and I can answer any questions you might
have. Post back
>when you are finished to let me know if everything
worked out okay.
>
> Before you start, you may want to try contacting McAfee
tech support to let
>them know their uninstaller isn't removing everything it
puts in. They may
>have a tool that can finish cleaning up or they may just
like to have the
>feedback that something went wrong.
>
>The following instructions will rebuild your catalog
>for TCP/IP. If you are using any other transports (If
you don't know, then
>you probably aren't) then you will have to reinstall
them as well.
>
>
>1. Backup and delete the following registry keys with
regedit
>
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Wins
ock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Wins
ock2
>
>2. Reboot
>
>3. Go to the network connections folder, right click
the icon for your
>network connection, and select properties.
>
>4. Click install, choose "protocol", and click "add..."
>
>5. Click "Have Disk...", enter "\windows\inf", click OK
>
>6. Select "Internet Protocol (TCP/IP), click OK
>
>7. When the process in complete, reboot
>
>
>--
>This posting is provided AS IS with no warranties, and
confers no rights.
>
>
>"Mark McBrearty" > wrote in message
...
>> The nslookup returned for me the same results. I did
run
>> msinfo32.exe. I do not have the results to post here
(I'm
>> sending this by using my pc at work, and forgot to
bring a
>> copy of the file I created) but I can tell you what I
>> found: I had a bunch of entries that start
>> with 'McAfeeXXXX' and then contain in brackets [] a
>> statement that starts with MSAFD or RSVP. My system had
>> McAfee security tools installed (a/v and Firewall) but
>> they have been uninstalled. I was tempted to delete
those
>> McAfee entries but could not see how to do so. Any idea
>> whether those entries should even be there?
>>
>> >-----Original Message-----
>> >Sorry it has taken me so long to respond. I too
verified
>> >with my ISP that the DNS servers I was getting (and
can
>> >ping)are good addresses. So here is the output I got
>> >using nslookup. For good measure I did an
ipconfig /all,
>> >and copied the output for that well. My ISP isn't of
much
>> >use on this on. Again...thanks for the help.
>> >
>> >C:\>nslookup
>> >*** Can't find server name for address 204.127.129.2:
No
>> >response from server
>> >*** Can't find server name for address 12.102.244.2:
No
>> >response from server
>> >*** Default servers are not available
>> >Default Server: UnKnown
>> >Address: 204.127.129.2
>> >
>> >> nslookup google.com
>> >*** Can't find address for server google.com: No
response
>> >from server
>> >
>> >
>> >
>> >Windows IP Configuration
>> >
>> > Host Name . . . . . . . . . . . . : Home
>> > Primary Dns Suffix . . . . . . . :
>> > Node Type . . . . . . . . . . . . : Unknown
>> > IP Routing Enabled. . . . . . . . : No
>> > WINS Proxy Enabled. . . . . . . . : No
>> >
>> >
>> >PPP adapter AT&T Connection Service:
>> >
>> > Connection-specific DNS Suffix . :
>> > Description . . . . . . . . . . . : WAN
>> >(PPP/SLIP) Interface
>> > Physical Address. . . . . . . . . : 00-53-45-
00-
>> >00-00
>> > Dhcp Enabled. . . . . . . . . . . : No
>> > IP Address. . . . . . . . . . . . :
12.94.53.122
>> > Subnet Mask . . . . . . . . . . . :
>> >255.255.255.255
>> > Default Gateway . . . . . . . . . :
12.94.53.122
>> > DNS Servers . . . . . . . . . . . :
204.127.129.2
>> >
12.102.244.2
>> >>-----Original Message-----
>> >>Mark,
>> >>
>> >>I think that Travis' problem may be slightly
different
>> >than yours, even
>> >>though the symptoms are the same. There are many
>> >different things that can
>> >>cause these same symptoms. There are a couple of
things
>> >I'd like you to try
>> >>to see if we can narrow it down:
>> >>
>> >>Try running (without the quotes, of course) "nslookup
>> >google.com" at a
>> >>command prompt and pasting the response back.
>> >nslookup@google isn't the
>> >>right syntaxt.
>> >>
>> >>Did you try the steps I suggested with msinfo32?
I've
>> >pasted them here
>> >>again so you don't have to dig back through the
thread:
>> >>Open msinfo32.exe
>> >> Expand Components->Network and click on Protocol
>> >> Scroll through the list on the right side. You
are
>> >looking for anything
>> >>with a name that starts with anything besides "MSAFD"
>> >or "RSVP". This
>> >>includes things that start with "XXX over MSAFD",
etc.
>> >If in doubt, just
>> >>post back the whole list (Edit->select All, Edit-
>Copy).
>> >>
>> >>
>> >>--
>> >>This posting is provided AS IS with no warranties,
and
>> >confers no rights.
>> >>
>> >>
>> >>"Mark McBrearty" > wrote in
message
>> ...
>> >>> I have tried everything as well, to no avail. I
had my
>> >ISP
>> >>> on the phone and verified that I was pinging the
DNS
>> >>> servers. They show up fine, are accurate ip
addresses
>> >>> (according to my isp) and respond to the ping. It
still
>> >>> will not resolve any addresses. I tried
nslookup@google
>> >>> last night and it did not resolve, so I'll be
looking
>> >for
>> >>> Travis's response.
>> >>>
>> >>> >-----Original Message-----
>> >>> >Have you checked with your ISP to make sure those
>> >>> addresses really are DNS
>> >>> >servers? Sometimes an ISP will change the IP
>> >addresses
>> >>> of their DNS
>> >>> >servers, so it is a good idea to make sure in
cases
>> >like
>> >>> this. Can you copy
>> >>> >and paste the command line output of:
>> >>> >
>> >>> >nslookup google.com
>> >>> >
>> >>> >
>> >>> >--
>> >>> >This posting is provided AS IS with no
warranties, and
>> >>> confers no rights.
>> >>> >
>> >>> >
>> >>> >"Travis Wallace" > wrote in
>> >message
>> >>> ...
>> >>> >> I checked my IP configuration, and it is
getting DNS
>> >>> >> servers assigned. They appear to be valid
server IP
>> >>> >> addresses, and I can ping them. But no matter
what
>> >>> doamin
>> >>> >> address I type in, I immediately get the "Page
not
>> >>> >> available" error in IE. I cannot ping a domain
>> >address
>> >>> >> either. Quite frankly, I am at a loss. Again,
any
>> >help
>> >>> >> you can give would be appreciated.
>> >>> >>
>> >>> >> >-----Original Message-----
>> >>> >> >In your case Travis, since you say nslookup
didn't
>> >>> work,
>> >>> >> it sounds as if
>> >>> >> >there is something wrong with your DNS
servers, or
>> >your
>> >>> >> ability to reach
>> >>> >> >them. Do an "ipconfig /all" at the command
prompt
>> >and
>> >>> >> check with your ISP
>> >>> >> >to make sure that the entries listed under "DNS
>> >>> Servers"
>> >>> >> are all correct.
>> >>> >> >If you do not have any DNS Servers listed then
>> >that is
>> >>> >> definately the
>> >>> >> >problem.
>> >>> >> >
>> >>> >> >If the DNS servers listed are correct, try to
ping
>> >the
>> >>> >> IP addresses listed
>> >>> >> >for DNS servers. If you are unable to ping
them,
>> >try
>> >>> to
>> >>> >> use "tracert"
>> >>> >> >instead of ping to help isolate where the
>> >connectivity
>> >>> >> is breaking down.
>> >>> >> >
>> >>> >> >If you have any questions or need more info,
post
>> >back
>> >>> >> here in a reply to
>> >>> >> >this thread.
>> >>> >> >
>> >>> >> >-Matt
>> >>> >> >
>> >>> >> >--
>> >>> >> >This posting is provided AS IS with no
warranties,
>> >and
>> >>> >> confers no rights.
>> >>> >> >
>> >>> >> >
>> >>> >> >"Travis Wallace" > wrote
in
>> >>> message
>> >>> >> ...
>> >>> >> >> I am having the same exact problem. I
followed
>> >the
>> >>> >> >> suggestions listed. I was not able to get to
any
>> >>> sites
>> >>> >> >> using the nslookup function("Unable to find
>> >name") In
>> >>> >> the
>> >>> >> >> Protocol list, I have several entries
>> >with "MSAFD" in
>> >>> >> the
>> >>> >> >> name, and a few with "RSVP". Most of the
entries
>> >with
>> >>> >> >> MSAFD seem to have something to do with
McAfee
>> >>> >> VirusScan
>> >>> >> >> (tried disabling McAfee to no avail...same
>> >problem).
>> >>> >> What
>> >>> >> >> should I be doing in these entries? Any help
you
>> >>> could
>> >>> >> >> give would be appreciated.
>> >>> >> >>
>> >>> >> >> >-----Original Message-----
>> >>> >> >> >Check out the following stuff and reply to
this
>> >>> >> thread.
>> >>> >> >> Don't start a new
>> >>> >> >> >thread, since it is easy to miss a new
message
>> >with
>> >>> a
>> >>> >> >> different subject in
>> >>> >> >> >the volume of posts in the newsgroup. If
you
>> >reply
>> >>> to
>> >>> >> >> this thread, then
>> >>> >> >> >your message won't be missed.
>> >>> >> >> >
>> >>> >> >> >Do an "ipconfig /all" at the command prompt
and
>> >see
>> >>> if
>> >>> >> >> you can ping the IP
>> >>> >> >> >addresses listed as DNS Servers.
>> >>> >> >> >
>> >>> >> >> >If you use nslookup can you resolve names?
>> >>> >> >> > Open a command prompt
>> >>> >> >> > Type nslookup and press enter
>> >>> >> >> > Type the fully qualified domain name
>> >>> >> (www.yahoo.com
>> >>> >> >> or google.com will
>> >>> >> >> >work)
>> >>> >> >> >
>> >>> >> >> >Check to see if something extra is in your
>> >Winsock
>> >>> >> >> protocol stack. I've
>> >>> >> >> >seen that cause this problem in the past:
>> >>> >> >> > Open msinfo32.exe
>> >>> >> >> > Expand Components->Network and click on
>> >Protocol
>> >>> >> >> > Scroll through the list on the right
side.
>> >You
>> >>> >> are
>> >>> >> >> looking for anything
>> >>> >> >> >with a name that starts with anything
>> >>> besides "MSAFD"
>> >>> >> >> or "RSVP". This
>> >>> >> >> >includes things that start with "XXX over
>> >MSAFD",
>> >>> etc.
>> >>> >> >> If in doubt, just
>> >>> >> >> >post back the whole list (Edit->select All,
>> >Edit-
>> >>> >> >Copy).
>> >>> >> >> >
>> >>> >> >> >Post back to the list and we'll get you
fixed
>> >up.
>> >>> >> >> >
>> >>> >> >> >
>> >>> >> >> >
>> >>> >> >> >--
>> >>> >> >> >This posting is provided AS IS with no
>> >warranties,
>> >>> and
>> >>> >> >> confers no rights.
>> >>> >> >> >
>> >>> >> >> >
>> >>> >> >> >"Mark McBrearty" >
wrote
>> >in
>> >>> >> message
>> >>> >> >> >news:240801c373ee$006efbf0
...
>> >>> >> >> >> My system is running XP Home. My dial-up
>> >internet
>> >>> >> >> >> connection suddenly stopped resolving
DNS. The
>> >>> modem
>> >>> >> >> dials
>> >>> >> >> >> and connects to my ISP, but all sites come
>> >back
>> >>> >> >> with 'page
>> >>> >> >> >> not found' errors. I went through all of
the
>> >>> >> >> >> configurations with my ISP and they
finally
>> >gave
>> >>> up.
>> >>> >> >> They
>> >>> >> >> >> felt the OS was having a problem with DNS
>> >>> >> resolution,
>> >>> >> >> but
>> >>> >> >> >> we ran out of settings to change with no
luck.
>> >>> >> >> >>
>> >>> >> >> >> Any ideas?
>> >>> >> >> >
>> >>> >> >> >
>> >>> >> >> >.
>> >>> >> >> >
>> >>> >> >
>> >>> >> >
>> >>> >> >.
>> >>> >> >
>> >>> >
>> >>> >
>> >>> >.
>> >>> >
>> >>
>> >>
>> >>.
>> >>
>> >.
>> >
>
>
>.
>

[Matt DuBois [MSFT]]

I did not realize you had uninstalled the firewall portion of McAfee. Those
entries are normal when McAfee is installed and normally don't cause any
problems at all. Since you didn't mention an uninstallation I decided to
have you check other common problems first. I don't know if those entries
are for just the firewall or it the antivirus component uses them too, for
whatever reason. Doing those steps may well break McAfee, so you might want
to reinstall the antivirus component after you do those steps just to make
sure it wasn't crippled in some way. It'd be a good idea to check your
connectivity before you do though. . .if installing McAfee makes it stop
working, then that would be a good time to give them a call and see if they
have a patch or other resolution for the issue.

--
This posting is provided AS IS with no warranties, and confers no rights.


"Travis Wallace" > wrote in message
...
> Matt,
>
> I am going to try the steps in your last post tonight and
> see what I get. In the meantime, I too have McAfee
> VirusScan 7.0 loaded (which includes a firewall
> application). I installed it before I installed any of my
> ISP software, or got on the internet. I have since
> uninstalled the firewall portion of McAfee, but the Anti-
> virus portion is still on the system. As I stated before,
> I had a bunch of entries in my msinfo32 file that started
> with McAfee and had MSAFD or RSVP in the title.
>
> >-----Original Message-----
> >The nslookup returned for me the same results. I did run
> >msinfo32.exe. I do not have the results to post here
> (I'm
> >sending this by using my pc at work, and forgot to bring
> a
> >copy of the file I created) but I can tell you what I
> >found: I had a bunch of entries that start
> >with 'McAfeeXXXX' and then contain in brackets [] a
> >statement that starts with MSAFD or RSVP. My system had
> >McAfee security tools installed (a/v and Firewall) but
> >they have been uninstalled. I was tempted to delete
> those
> >McAfee entries but could not see how to do so. Any idea
> >whether those entries should even be there?
> >
> >>-----Original Message-----
> >>Sorry it has taken me so long to respond. I too
> verified
> >>with my ISP that the DNS servers I was getting (and can
> >>ping)are good addresses. So here is the output I got
> >>using nslookup. For good measure I did an
> ipconfig /all,
> >>and copied the output for that well. My ISP isn't of
> much
> >>use on this on. Again...thanks for the help.
> >>
> >>C:\>nslookup
> >>*** Can't find server name for address 204.127.129.2:
> No
> >>response from server
> >>*** Can't find server name for address 12.102.244.2: No
> >>response from server
> >>*** Default servers are not available
> >>Default Server: UnKnown
> >>Address: 204.127.129.2
> >>
> >>> nslookup google.com
> >>*** Can't find address for server google.com: No
> response
> >>from server
> >>
> >>
> >>
> >>Windows IP Configuration
> >>
> >> Host Name . . . . . . . . . . . . : Home
> >> Primary Dns Suffix . . . . . . . :
> >> Node Type . . . . . . . . . . . . : Unknown
> >> IP Routing Enabled. . . . . . . . : No
> >> WINS Proxy Enabled. . . . . . . . : No
> >>
> >>
> >>PPP adapter AT&T Connection Service:
> >>
> >> Connection-specific DNS Suffix . :
> >> Description . . . . . . . . . . . : WAN
> >>(PPP/SLIP) Interface
> >> Physical Address. . . . . . . . . : 00-53-45-00-
> >>00-00
> >> Dhcp Enabled. . . . . . . . . . . : No
> >> IP Address. . . . . . . . . . . . : 12.94.53.122
> >> Subnet Mask . . . . . . . . . . . :
> >>255.255.255.255
> >> Default Gateway . . . . . . . . . : 12.94.53.122
> >> DNS Servers . . . . . . . . . . . :
> 204.127.129.2
> >> 12.102.244.2
> >>>-----Original Message-----
> >>>Mark,
> >>>
> >>>I think that Travis' problem may be slightly different
> >>than yours, even
> >>>though the symptoms are the same. There are many
> >>different things that can
> >>>cause these same symptoms. There are a couple of
> things
> >>I'd like you to try
> >>>to see if we can narrow it down:
> >>>
> >>>Try running (without the quotes, of course) "nslookup
> >>google.com" at a
> >>>command prompt and pasting the response back.
> >>nslookup@google isn't the
> >>>right syntaxt.
> >>>
> >>>Did you try the steps I suggested with msinfo32? I've
> >>pasted them here
> >>>again so you don't have to dig back through the thread:
> >>>Open msinfo32.exe
> >>> Expand Components->Network and click on Protocol
> >>> Scroll through the list on the right side. You
> are
> >>looking for anything
> >>>with a name that starts with anything besides "MSAFD"
> >>or "RSVP". This
> >>>includes things that start with "XXX over MSAFD",
> etc.
> >>If in doubt, just
> >>>post back the whole list (Edit->select All, Edit-
> >Copy).
> >>>
> >>>
> >>>--
> >>>This posting is provided AS IS with no warranties, and
> >>confers no rights.
> >>>
> >>>
> >>>"Mark McBrearty" > wrote in
> message
> ...
> >>>> I have tried everything as well, to no avail. I had
> my
> >>ISP
> >>>> on the phone and verified that I was pinging the DNS
> >>>> servers. They show up fine, are accurate ip addresses
> >>>> (according to my isp) and respond to the ping. It
> still
> >>>> will not resolve any addresses. I tried
> nslookup@google
> >>>> last night and it did not resolve, so I'll be
> looking
> >>for
> >>>> Travis's response.
> >>>>
> >>>> >-----Original Message-----
> >>>> >Have you checked with your ISP to make sure those
> >>>> addresses really are DNS
> >>>> >servers? Sometimes an ISP will change the IP
> >>addresses
> >>>> of their DNS
> >>>> >servers, so it is a good idea to make sure in cases
> >>like
> >>>> this. Can you copy
> >>>> >and paste the command line output of:
> >>>> >
> >>>> >nslookup google.com
> >>>> >
> >>>> >
> >>>> >--
> >>>> >This posting is provided AS IS with no warranties,
> and
> >>>> confers no rights.
> >>>> >
> >>>> >
> >>>> >"Travis Wallace" > wrote in
> >>message
> >>>> ...
> >>>> >> I checked my IP configuration, and it is getting
> DNS
> >>>> >> servers assigned. They appear to be valid server
> IP
> >>>> >> addresses, and I can ping them. But no matter what
> >>>> doamin
> >>>> >> address I type in, I immediately get the "Page not
> >>>> >> available" error in IE. I cannot ping a domain
> >>address
> >>>> >> either. Quite frankly, I am at a loss. Again, any
> >>help
> >>>> >> you can give would be appreciated.
> >>>> >>
> >>>> >> >-----Original Message-----
> >>>> >> >In your case Travis, since you say nslookup
> didn't
> >>>> work,
> >>>> >> it sounds as if
> >>>> >> >there is something wrong with your DNS servers,
> or
> >>your
> >>>> >> ability to reach
> >>>> >> >them. Do an "ipconfig /all" at the command
> prompt
> >>and
> >>>> >> check with your ISP
> >>>> >> >to make sure that the entries listed under "DNS
> >>>> Servers"
> >>>> >> are all correct.
> >>>> >> >If you do not have any DNS Servers listed then
> >>that is
> >>>> >> definately the
> >>>> >> >problem.
> >>>> >> >
> >>>> >> >If the DNS servers listed are correct, try to
> ping
> >>the
> >>>> >> IP addresses listed
> >>>> >> >for DNS servers. If you are unable to ping
> them,
> >>try
> >>>> to
> >>>> >> use "tracert"
> >>>> >> >instead of ping to help isolate where the
> >>connectivity
> >>>> >> is breaking down.
> >>>> >> >
> >>>> >> >If you have any questions or need more info,
> post
> >>back
> >>>> >> here in a reply to
> >>>> >> >this thread.
> >>>> >> >
> >>>> >> >-Matt
> >>>> >> >
> >>>> >> >--
> >>>> >> >This posting is provided AS IS with no
> warranties,
> >>and
> >>>> >> confers no rights.
> >>>> >> >
> >>>> >> >
> >>>> >> >"Travis Wallace" > wrote in
> >>>> message
> >>>> >> ...
> >>>> >> >> I am having the same exact problem. I followed
> >>the
> >>>> >> >> suggestions listed. I was not able to get to
> any
> >>>> sites
> >>>> >> >> using the nslookup function("Unable to find
> >>name") In
> >>>> >> the
> >>>> >> >> Protocol list, I have several entries
> >>with "MSAFD" in
> >>>> >> the
> >>>> >> >> name, and a few with "RSVP". Most of the
> entries
> >>with
> >>>> >> >> MSAFD seem to have something to do with McAfee
> >>>> >> VirusScan
> >>>> >> >> (tried disabling McAfee to no avail...same
> >>problem).
> >>>> >> What
> >>>> >> >> should I be doing in these entries? Any help
> you
> >>>> could
> >>>> >> >> give would be appreciated.
> >>>> >> >>
> >>>> >> >> >-----Original Message-----
> >>>> >> >> >Check out the following stuff and reply to
> this
> >>>> >> thread.
> >>>> >> >> Don't start a new
> >>>> >> >> >thread, since it is easy to miss a new
> message
> >>with
> >>>> a
> >>>> >> >> different subject in
> >>>> >> >> >the volume of posts in the newsgroup. If you
> >>reply
> >>>> to
> >>>> >> >> this thread, then
> >>>> >> >> >your message won't be missed.
> >>>> >> >> >
> >>>> >> >> >Do an "ipconfig /all" at the command prompt
> and
> >>see
> >>>> if
> >>>> >> >> you can ping the IP
> >>>> >> >> >addresses listed as DNS Servers.
> >>>> >> >> >
> >>>> >> >> >If you use nslookup can you resolve names?
> >>>> >> >> > Open a command prompt
> >>>> >> >> > Type nslookup and press enter
> >>>> >> >> > Type the fully qualified domain name
> >>>> >> (www.yahoo.com
> >>>> >> >> or google.com will
> >>>> >> >> >work)
> >>>> >> >> >
> >>>> >> >> >Check to see if something extra is in your
> >>Winsock
> >>>> >> >> protocol stack. I've
> >>>> >> >> >seen that cause this problem in the past:
> >>>> >> >> > Open msinfo32.exe
> >>>> >> >> > Expand Components->Network and click on
> >>Protocol
> >>>> >> >> > Scroll through the list on the right
> side.
> >>You
> >>>> >> are
> >>>> >> >> looking for anything
> >>>> >> >> >with a name that starts with anything
> >>>> besides "MSAFD"
> >>>> >> >> or "RSVP". This
> >>>> >> >> >includes things that start with "XXX over
> >>MSAFD",
> >>>> etc.
> >>>> >> >> If in doubt, just
> >>>> >> >> >post back the whole list (Edit->select All,
> >>Edit-
> >>>> >> >Copy).
> >>>> >> >> >
> >>>> >> >> >Post back to the list and we'll get you fixed
> >>up.
> >>>> >> >> >
> >>>> >> >> >
> >>>> >> >> >
> >>>> >> >> >--
> >>>> >> >> >This posting is provided AS IS with no
> >>warranties,
> >>>> and
> >>>> >> >> confers no rights.
> >>>> >> >> >
> >>>> >> >> >
> >>>> >> >> >"Mark McBrearty" >
> wrote
> >>in
> >>>> >> message
> >>>> >> >> ...
> >>>> >> >> >> My system is running XP Home. My dial-up
> >>internet
> >>>> >> >> >> connection suddenly stopped resolving DNS.
> The
> >>>> modem
> >>>> >> >> dials
> >>>> >> >> >> and connects to my ISP, but all sites come
> >>back
> >>>> >> >> with 'page
> >>>> >> >> >> not found' errors. I went through all of the
> >>>> >> >> >> configurations with my ISP and they finally
> >>gave
> >>>> up.
> >>>> >> >> They
> >>>> >> >> >> felt the OS was having a problem with DNS
> >>>> >> resolution,
> >>>> >> >> but
> >>>> >> >> >> we ran out of settings to change with no
> luck.
> >>>> >> >> >>
> >>>> >> >> >> Any ideas?
> >>>> >> >> >
> >>>> >> >> >
> >>>> >> >> >.
> >>>> >> >> >
> >>>> >> >
> >>>> >> >
> >>>> >> >.
> >>>> >> >
> >>>> >
> >>>> >
> >>>> >.
> >>>> >
> >>>
> >>>
> >>>.
> >>>
> >>.
> >>
> >.
> >

[Mark McBrearty]

I'm glad to hear Travis got his problem solved. It means
there is hope... ;-)

I tried these steps but have a (perhaps) strange issue:
when I go to \windows\inf and go to protocols, there is no
TCP/IP listed. If I try to copy TCP/IP in from the
\windows\inf folder on another system, am I going to break
something else?

>-----Original Message-----
>Well, that took care of the problem. I am now able to get
>around on the Internet. Matt, thanks for all the help. I
>would have never gotten the problem resolved without your
>help. Thanks again.
>
>Travis
>
>>-----Original Message-----
>>If McAfee has been completely uninstalled and those
>entries are still there,
>>that is almost certainly the cause of your problem.
>There are some tools on
>>the web for fixing this, but they are not made by
>Microsoft and I don't have
>>any experience with them. The manual steps for
>rebuilding your catalog
>>below shouldn't be too difficult to do though. Ken
>Wickes wrote up them up
>>pretty nicely, and I can answer any questions you might
>have. Post back
>>when you are finished to let me know if everything
>worked out okay.
>>
>> Before you start, you may want to try contacting McAfee
>tech support to let
>>them know their uninstaller isn't removing everything it
>puts in. They may
>>have a tool that can finish cleaning up or they may just
>like to have the
>>feedback that something went wrong.
>>
>>The following instructions will rebuild your catalog
>>for TCP/IP. If you are using any other transports (If
>you don't know, then
>>you probably aren't) then you will have to reinstall
>them as well.
>>
>>
>>1. Backup and delete the following registry keys with
>regedit
>>
>>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Wins
>ock
>>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Wins
>ock2
>>
>>2. Reboot
>>
>>3. Go to the network connections folder, right click
>the icon for your
>>network connection, and select properties.
>>
>>4. Click install, choose "protocol", and click "add..."
>>
>>5. Click "Have Disk...", enter "\windows\inf", click OK
>>
>>6. Select "Internet Protocol (TCP/IP), click OK
>>
>>7. When the process in complete, reboot
>>
>>
>>--
>>This posting is provided AS IS with no warranties, and
>confers no rights.
>>
>>
>>"Mark McBrearty" > wrote in message
...
>>> The nslookup returned for me the same results. I did
>run
>>> msinfo32.exe. I do not have the results to post here
>(I'm
>>> sending this by using my pc at work, and forgot to
>bring a
>>> copy of the file I created) but I can tell you what I
>>> found: I had a bunch of entries that start
>>> with 'McAfeeXXXX' and then contain in brackets [] a
>>> statement that starts with MSAFD or RSVP. My system had
>>> McAfee security tools installed (a/v and Firewall) but
>>> they have been uninstalled. I was tempted to delete
>those
>>> McAfee entries but could not see how to do so. Any idea
>>> whether those entries should even be there?
>>>
>>> >-----Original Message-----
>>> >Sorry it has taken me so long to respond. I too
>verified
>>> >with my ISP that the DNS servers I was getting (and
>can
>>> >ping)are good addresses. So here is the output I got
>>> >using nslookup. For good measure I did an
>ipconfig /all,
>>> >and copied the output for that well. My ISP isn't of
>much
>>> >use on this on. Again...thanks for the help.
>>> >
>>> >C:\>nslookup
>>> >*** Can't find server name for address 204.127.129.2:
>No
>>> >response from server
>>> >*** Can't find server name for address 12.102.244.2:
>No
>>> >response from server
>>> >*** Default servers are not available
>>> >Default Server: UnKnown
>>> >Address: 204.127.129.2
>>> >
>>> >> nslookup google.com
>>> >*** Can't find address for server google.com: No
>response
>>> >from server
>>> >
>>> >
>>> >
>>> >Windows IP Configuration
>>> >
>>> > Host Name . . . . . . . . . . . . : Home
>>> > Primary Dns Suffix . . . . . . . :
>>> > Node Type . . . . . . . . . . . . : Unknown
>>> > IP Routing Enabled. . . . . . . . : No
>>> > WINS Proxy Enabled. . . . . . . . : No
>>> >
>>> >
>>> >PPP adapter AT&T Connection Service:
>>> >
>>> > Connection-specific DNS Suffix . :
>>> > Description . . . . . . . . . . . : WAN
>>> >(PPP/SLIP) Interface
>>> > Physical Address. . . . . . . . . : 00-53-45-
>00-
>>> >00-00
>>> > Dhcp Enabled. . . . . . . . . . . : No
>>> > IP Address. . . . . . . . . . . . :
>12.94.53.122
>>> > Subnet Mask . . . . . . . . . . . :
>>> >255.255.255.255
>>> > Default Gateway . . . . . . . . . :
>12.94.53.122
>>> > DNS Servers . . . . . . . . . . . :
>204.127.129.2
>>> >
>12.102.244.2
>>> >>-----Original Message-----
>>> >>Mark,
>>> >>
>>> >>I think that Travis' problem may be slightly
>different
>>> >than yours, even
>>> >>though the symptoms are the same. There are many
>>> >different things that can
>>> >>cause these same symptoms. There are a couple of
>things
>>> >I'd like you to try
>>> >>to see if we can narrow it down:
>>> >>
>>> >>Try running (without the quotes, of course) "nslookup
>>> >google.com" at a
>>> >>command prompt and pasting the response back.
>>> >nslookup@google isn't the
>>> >>right syntaxt.
>>> >>
>>> >>Did you try the steps I suggested with msinfo32?
>I've
>>> >pasted them here
>>> >>again so you don't have to dig back through the
>thread:
>>> >>Open msinfo32.exe
>>> >> Expand Components->Network and click on Protocol
>>> >> Scroll through the list on the right side. You
>are
>>> >looking for anything
>>> >>with a name that starts with anything besides "MSAFD"
>>> >or "RSVP". This
>>> >>includes things that start with "XXX over MSAFD",
>etc.
>>> >If in doubt, just
>>> >>post back the whole list (Edit->select All, Edit-
>>Copy).
>>> >>
>>> >>
>>> >>--
>>> >>This posting is provided AS IS with no warranties,
>and
>>> >confers no rights.
>>> >>
>>> >>
>>> >>"Mark McBrearty" > wrote in
>message
>>> ...
>>> >>> I have tried everything as well, to no avail. I
>had my
>>> >ISP
>>> >>> on the phone and verified that I was pinging the
>DNS
>>> >>> servers. They show up fine, are accurate ip
>addresses
>>> >>> (according to my isp) and respond to the ping. It
>still
>>> >>> will not resolve any addresses. I tried
>nslookup@google
>>> >>> last night and it did not resolve, so I'll be
>looking
>>> >for
>>> >>> Travis's response.
>>> >>>
>>> >>> >-----Original Message-----
>>> >>> >Have you checked with your ISP to make sure those
>>> >>> addresses really are DNS
>>> >>> >servers? Sometimes an ISP will change the IP
>>> >addresses
>>> >>> of their DNS
>>> >>> >servers, so it is a good idea to make sure in
>cases
>>> >like
>>> >>> this. Can you copy
>>> >>> >and paste the command line output of:
>>> >>> >
>>> >>> >nslookup google.com
>>> >>> >
>>> >>> >
>>> >>> >--
>>> >>> >This posting is provided AS IS with no
>warranties, and
>>> >>> confers no rights.
>>> >>> >
>>> >>> >
>>> >>> >"Travis Wallace" > wrote in
>>> >message
>>> >>> ...
>>> >>> >> I checked my IP configuration, and it is
>getting DNS
>>> >>> >> servers assigned. They appear to be valid
>server IP
>>> >>> >> addresses, and I can ping them. But no matter
>what
>>> >>> doamin
>>> >>> >> address I type in, I immediately get the "Page
>not
>>> >>> >> available" error in IE. I cannot ping a domain
>>> >address
>>> >>> >> either. Quite frankly, I am at a loss. Again,
>any
>>> >help
>>> >>> >> you can give would be appreciated.
>>> >>> >>
>>> >>> >> >-----Original Message-----
>>> >>> >> >In your case Travis, since you say nslookup
>didn't
>>> >>> work,
>>> >>> >> it sounds as if
>>> >>> >> >there is something wrong with your DNS
>servers, or
>>> >your
>>> >>> >> ability to reach
>>> >>> >> >them. Do an "ipconfig /all" at the command
>prompt
>>> >and
>>> >>> >> check with your ISP
>>> >>> >> >to make sure that the entries listed under "DNS
>>> >>> Servers"
>>> >>> >> are all correct.
>>> >>> >> >If you do not have any DNS Servers listed then
>>> >that is
>>> >>> >> definately the
>>> >>> >> >problem.
>>> >>> >> >
>>> >>> >> >If the DNS servers listed are correct, try to
>ping
>>> >the
>>> >>> >> IP addresses listed
>>> >>> >> >for DNS servers. If you are unable to ping
>them,
>>> >try
>>> >>> to
>>> >>> >> use "tracert"
>>> >>> >> >instead of ping to help isolate where the
>>> >connectivity
>>> >>> >> is breaking down.
>>> >>> >> >
>>> >>> >> >If you have any questions or need more info,
>post
>>> >back
>>> >>> >> here in a reply to
>>> >>> >> >this thread.
>>> >>> >> >
>>> >>> >> >-Matt
>>> >>> >> >
>>> >>> >> >--
>>> >>> >> >This posting is provided AS IS with no
>warranties,
>>> >and
>>> >>> >> confers no rights.
>>> >>> >> >
>>> >>> >> >
>>> >>> >> >"Travis Wallace" > wrote
>in
>>> >>> message
>>> >>> >> ...
>>> >>> >> >> I am having the same exact problem. I
>followed
>>> >the
>>> >>> >> >> suggestions listed. I was not able to get to
>any
>>> >>> sites
>>> >>> >> >> using the nslookup function("Unable to find
>>> >name") In
>>> >>> >> the
>>> >>> >> >> Protocol list, I have several entries
>>> >with "MSAFD" in
>>> >>> >> the
>>> >>> >> >> name, and a few with "RSVP". Most of the
>entries
>>> >with
>>> >>> >> >> MSAFD seem to have something to do with
>McAfee
>>> >>> >> VirusScan
>>> >>> >> >> (tried disabling McAfee to no avail...same
>>> >problem).
>>> >>> >> What
>>> >>> >> >> should I be doing in these entries? Any help
>you
>>> >>> could
>>> >>> >> >> give would be appreciated.
>>> >>> >> >>
>>> >>> >> >> >-----Original Message-----
>>> >>> >> >> >Check out the following stuff and reply to
>this
>>> >>> >> thread.
>>> >>> >> >> Don't start a new
>>> >>> >> >> >thread, since it is easy to miss a new
>message
>>> >with
>>> >>> a
>>> >>> >> >> different subject in
>>> >>> >> >> >the volume of posts in the newsgroup. If
>you
>>> >reply
>>> >>> to
>>> >>> >> >> this thread, then
>>> >>> >> >> >your message won't be missed.
>>> >>> >> >> >
>>> >>> >> >> >Do an "ipconfig /all" at the command prompt
>and
>>> >see
>>> >>> if
>>> >>> >> >> you can ping the IP
>>> >>> >> >> >addresses listed as DNS Servers.
>>> >>> >> >> >
>>> >>> >> >> >If you use nslookup can you resolve names?
>>> >>> >> >> > Open a command prompt
>>> >>> >> >> > Type nslookup and press enter
>>> >>> >> >> > Type the fully qualified domain name
>>> >>> >> (www.yahoo.com
>>> >>> >> >> or google.com will
>>> >>> >> >> >work)
>>> >>> >> >> >
>>> >>> >> >> >Check to see if something extra is in your
>>> >Winsock
>>> >>> >> >> protocol stack. I've
>>> >>> >> >> >seen that cause this problem in the past:
>>> >>> >> >> > Open msinfo32.exe
>>> >>> >> >> > Expand Components->Network and click on
>>> >Protocol
>>> >>> >> >> > Scroll through the list on the right
>side.
>>> >You
>>> >>> >> are
>>> >>> >> >> looking for anything
>>> >>> >> >> >with a name that starts with anything
>>> >>> besides "MSAFD"
>>> >>> >> >> or "RSVP". This
>>> >>> >> >> >includes things that start with "XXX over
>>> >MSAFD",
>>> >>> etc.
>>> >>> >> >> If in doubt, just
>>> >>> >> >> >post back the whole list (Edit->select All,
>>> >Edit-
>>> >>> >> >Copy).
>>> >>> >> >> >
>>> >>> >> >> >Post back to the list and we'll get you
>fixed
>>> >up.
>>> >>> >> >> >
>>> >>> >> >> >
>>> >>> >> >> >
>>> >>> >> >> >--
>>> >>> >> >> >This posting is provided AS IS with no
>>> >warranties,
>>> >>> and
>>> >>> >> >> confers no rights.
>>> >>> >> >> >
>>> >>> >> >> >
>>> >>> >> >> >"Mark McBrearty" >
>wrote
>>> >in
>>> >>> >> message
>>> >>> >> >> >news:240801c373ee$006efbf0
...
>>> >>> >> >> >> My system is running XP Home. My dial-up
>>> >internet
>>> >>> >> >> >> connection suddenly stopped resolving
>DNS. The
>>> >>> modem
>>> >>> >> >> dials
>>> >>> >> >> >> and connects to my ISP, but all sites come
>>> >back
>>> >>> >> >> with 'page
>>> >>> >> >> >> not found' errors. I went through all of
>the
>>> >>> >> >> >> configurations with my ISP and they
>finally
>>> >gave
>>> >>> up.
>>> >>> >> >> They
>>> >>> >> >> >> felt the OS was having a problem with DNS
>>> >>> >> resolution,
>>> >>> >> >> but
>>> >>> >> >> >> we ran out of settings to change with no
>luck.
>>> >>> >> >> >>
>>> >>> >> >> >> Any ideas?
>>> >>> >> >> >
>>> >>> >> >> >
>>> >>> >> >> >.
>>> >>> >> >> >
>>> >>> >> >
>>> >>> >> >
>>> >>> >> >.
>>> >>> >> >
>>> >>> >
>>> >>> >
>>> >>> >.
>>> >>> >
>>> >>
>>> >>
>>> >>.
>>> >>
>>> >.
>>> >
>>
>>
>>.
>>
>.
>

[Matt DuBois [MSFT]]

There is no file called TCP/IP there, the TCP/IP protocol is listed inside
another file. Let me clarify the instructions a little bit and if you could
give me a little more info on exactly what you are seeing, then we'll get
you over this little bump.

Picking up from right after you get properties on your network card in the
Network Connections Folder. This will usually be called something like
"Local Area Connection" if you are using a network to connect or will be
something indicating the name of your ISP if not. Be sure to include the
name of the connection in your next post if you're still having trouble.

Click "Install"
You'll get a dialog box named "Select Network Component Type" Select
"Protocol" then click "Add"
Another Dialog will come up, labeled "Select Network Protocol" Click the
"Have Disk" button.
A dialog labeled "Install From Disk" will pop up. Select the "A:\" that is
there by default and type "\windows\inf"
Click OK
You will be back at the "Select Network Protocol" now. The very first item
in that list should be "Internet Protocol (TCP/IP)".
Select it and click OK.
When the process of installing is complete, close all the dialog boxes and
reboot.

If you do not see "Internet Protocol (TCP/IP)" in the "Select Network
Protocol" list, post back what you DO see and we'll figure out where to go
from there. Thanks!

-Matt


--
This posting is provided AS IS with no warranties, and confers no rights.


"Mark McBrearty" > wrote in message
...
> I'm glad to hear Travis got his problem solved. It means
> there is hope... ;-)
>
> I tried these steps but have a (perhaps) strange issue:
> when I go to \windows\inf and go to protocols, there is no
> TCP/IP listed. If I try to copy TCP/IP in from the
> \windows\inf folder on another system, am I going to break
> something else?
>
> >-----Original Message-----
> >Well, that took care of the problem. I am now able to get
> >around on the Internet. Matt, thanks for all the help. I
> >would have never gotten the problem resolved without your
> >help. Thanks again.
> >
> >Travis
> >
> >>-----Original Message-----
> >>If McAfee has been completely uninstalled and those
> >entries are still there,
> >>that is almost certainly the cause of your problem.
> >There are some tools on
> >>the web for fixing this, but they are not made by
> >Microsoft and I don't have
> >>any experience with them. The manual steps for
> >rebuilding your catalog
> >>below shouldn't be too difficult to do though. Ken
> >Wickes wrote up them up
> >>pretty nicely, and I can answer any questions you might
> >have. Post back
> >>when you are finished to let me know if everything
> >worked out okay.
> >>
> >> Before you start, you may want to try contacting McAfee
> >tech support to let
> >>them know their uninstaller isn't removing everything it
> >puts in. They may
> >>have a tool that can finish cleaning up or they may just
> >like to have the
> >>feedback that something went wrong.
> >>
> >>The following instructions will rebuild your catalog
> >>for TCP/IP. If you are using any other transports (If
> >you don't know, then
> >>you probably aren't) then you will have to reinstall
> >them as well.
> >>
> >>
> >>1. Backup and delete the following registry keys with
> >regedit
> >>
> >>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Wins
> >ock
> >>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Wins
> >ock2
> >>
> >>2. Reboot
> >>
> >>3. Go to the network connections folder, right click
> >the icon for your
> >>network connection, and select properties.
> >>
> >>4. Click install, choose "protocol", and click "add..."
> >>
> >>5. Click "Have Disk...", enter "\windows\inf", click OK
> >>
> >>6. Select "Internet Protocol (TCP/IP), click OK
> >>
> >>7. When the process in complete, reboot
> >>
> >>
> >>--
> >>This posting is provided AS IS with no warranties, and
> >confers no rights.
> >>
> >>