Problems removing pop-up windows

[Jim Boocher]

There are two (2) items that I am having trouble with.
1. The box stating that I have an error report (send or
do not send) that pops up every time I boot up.
I have sent the error report several times but the box is
always there. How do I get it to go away!!??

2. There is a box for AOL that comes up - also every
time that I boot. I do not want AOL but it asks every
time for me to register. How do I get it to go away???!!!

Thanks for your help with this very anoying problem
Jim Boocher

[Thorsten Matzner]

"Jim Boocher" > wrote:

>There are two (2) items that I am having trouble with.
>1. The box stating that I have an error report (send or
>do not send) that pops up every time I boot up.
>I have sent the error report several times but the box is
>always there. How do I get it to go away!!??
>
>2. There is a box for AOL that comes up - also every
>time that I boot. I do not want AOL but it asks every
>time for me to register. How do I get it to go away???!!!

For both issues you have to find out what is causing this. See "How to
Troubleshoot By Using the Msconfig Utility in Windows XP"
(http://support.microsoft.com/?kbid=310560). When you have found out
the cause of the error message, reinstall that application. When you
found the AOL item, remove it from your startup settings.

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