reinstalling winsock

[todd]

Comcast, my broadband provided said I need to reinstall
Winsock in order for the cable high speed interenet
service to work. Sony was unclear as to how to do this?
Can anyone advise me? Do I need to reinstall XP?
Thanks in advance,
Todd

[Ken Wickes [MSFT]]

That doesn't really make any sense. Can you describe your symptoms?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"todd" > wrote in message
...
> Comcast, my broadband provided said I need to reinstall
> Winsock in order for the cable high speed interenet
> service to work. Sony was unclear as to how to do this?
> Can anyone advise me? Do I need to reinstall XP?
> Thanks in advance,
> Todd

[todd]

Thanks Ken,
They walked through all the tests for the modem, etc and
found no problems. The browser seems to have some type if
major flaw in it. The pings all seem normal but i can
access the internet. We have tried everything in the
settings and they finally threw in the towel and at that
point mentioned winsocks needs to be reinstalled. Beofre
i switched to cable, my dsl was not working
correctly..brower would not load pages, would go to the
wrong address etc so not sure of that related. i
downloaded netscape and had the same problem. Any help
would be greatly appreciated.
thanks,
Todd
>-----Original Message-----
>That doesn't really make any sense. Can you describe
your symptoms?
>
>--
>
>Ken Wickes [MSFT]
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>
>"todd" > wrote in message
...
>> Comcast, my broadband provided said I need to reinstall
>> Winsock in order for the cable high speed interenet
>> service to work. Sony was unclear as to how to do this?
>> Can anyone advise me? Do I need to reinstall XP?
>> Thanks in advance,
>> Todd
>
>
>.
>

[Ken Wickes [MSFT]]

Do you get a valid ip address? Do you get an error from "ipconfig /renew"?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"todd" > wrote in message
...
>
>
> Thanks Ken,
> They walked through all the tests for the modem, etc and
> found no problems. The browser seems to have some type if
> major flaw in it. The pings all seem normal but i can
> access the internet. We have tried everything in the
> settings and they finally threw in the towel and at that
> point mentioned winsocks needs to be reinstalled. Beofre
> i switched to cable, my dsl was not working
> correctly..brower would not load pages, would go to the
> wrong address etc so not sure of that related. i
> downloaded netscape and had the same problem. Any help
> would be greatly appreciated.
> thanks,
> Todd
> >-----Original Message-----
> >That doesn't really make any sense. Can you describe
> your symptoms?
> >
> >--
> >
> >Ken Wickes [MSFT]
> >This posting is provided "AS IS" with no warranties, and
> confers no rights.
> >
> >
> >"todd" > wrote in message
> ...
> >> Comcast, my broadband provided said I need to reinstall
> >> Winsock in order for the cable high speed interenet
> >> service to work. Sony was unclear as to how to do this?
> >> Can anyone advise me? Do I need to reinstall XP?
> >> Thanks in advance,
> >> Todd
> >
> >
> >.
> >