DUN problem - Dial up modem option disabled

[Jim Lucas]

Currently the computer is using MSN Dialup service and is
able to get connected.

The problem is, is when I try and add a second dialup
connect using the 'New Conection Wizard', I get to the
third step where it asks 'How do you want to connect to
the Internet?' the option for 'Connect using a dial-up
modem' is disabled.

I have tried uninstalling the MSN account, but that
didn't seem to work.

Any advice would be helpful.

Jim Lucas

[Ken Wickes [MSFT]]

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/default.aspx?scid=kb;en-us;320558



--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"Jim Lucas" > wrote in message
...
> Currently the computer is using MSN Dialup service and is
> able to get connected.
>
> The problem is, is when I try and add a second dialup
> connect using the 'New Conection Wizard', I get to the
> third step where it asks 'How do you want to connect to
> the Internet?' the option for 'Connect using a dial-up
> modem' is disabled.
>
> I have tried uninstalling the MSN account, but that
> didn't seem to work.
>
> Any advice would be helpful.
>
> Jim Lucas