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Larry Sonderling
January 10th 04, 12:39 AM
A friend of mine asked me to try and resolve the networking problems on a
Dell laptop running XP Home. The machine cannot connect to a network at
all. TCP/IP is set up to use DNS on a LAN. My own machines work fine on
this network. Status show packets going out but none coming in. XP
Firewall is turned off. I know the networking hardware is good because it
works fine under other operating systems. TCP/IP is good because I can ping
the localhost.

BTW, this is my first time working with XP; my own computers run Windows
2000 Professional, but it seems that they shouldn't be too far apart in
setting up the networking.

I feel that I have missed something obvious here but I can't figure out
what!

Any help, hints or pointers will be much appreciated.

Thanks,

Larry

Anonymous
January 10th 04, 12:39 AM
What OS's does the rest of the LAN consist of (in your friends case). Can
you also ping the other PC's on the LAN? Can the other PC's ping the Dell?

Larry Sonderling wrote:
> A friend of mine asked me to try and resolve the networking problems
> on a Dell laptop running XP Home. The machine cannot connect to a
> network at all. TCP/IP is set up to use DNS on a LAN. My own
> machines work fine on this network. Status show packets going out
> but none coming in. XP Firewall is turned off. I know the
> networking hardware is good because it works fine under other
> operating systems. TCP/IP is good because I can ping the localhost.
>
> BTW, this is my first time working with XP; my own computers run
> Windows 2000 Professional, but it seems that they shouldn't be too
> far apart in setting up the networking.
>
> I feel that I have missed something obvious here but I can't figure
> out what!
>
> Any help, hints or pointers will be much appreciated.
>
> Thanks,
>
> Larry

Larry Sonderling
January 10th 04, 12:40 AM
"Anonymous" > wrote in message
...
> What OS's does the rest of the LAN consist of (in your friends case). Can
> you also ping the other PC's on the LAN? Can the other PC's ping the
Dell?
>

The other machines all run Windows 2000. This laptop cannot ping other PCs
nor can other PCs ping it. The laptop also cannot connect to the Internet.
Since this is the case, it also cannot talk to the local DHCP server to get
an ip address.

Output from ipconfig /all is:

Windows IP Configuration

Host Name . . . . . . . . . . . . : FoLAR03
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : IBM 10/100 EtherJet CardBus
Adapter
Physical Address. . . . . . . . . : 00-06-29-92-03-7D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.59.125
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Larry Sonderling
January 10th 04, 12:40 AM
I have found the answer in another thread which mentioned a similar problem.
it is related to corruption of registry entries for TCP/IP and WinSock. The
fix is a program called WinsockXPFix.exe available at
http://members.shaw.ca/techcd/WinsockXPFix.exe

It goes beyond the results of running "netsh int ip reset resetlog.txt" and
makes other corrections to the registry, LMHOSTS and other networking files.

This really did the trick.

Thanks to all who responded!

Larry

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