WINXP, Defrag and Diskeeper 7.0 problems

[Karl]

I purchased the Diskeeper 7.0 and have installed it without problems.

But doing manual defrag or Ste and Forget never brings the defrag down.
There are sometimes a couple thousand files that are still fragmented after
running Diskeeper 7.0.

Anyone else having these problems?

Tech. support so far have not been able to solve the problem.

[Another Dude]

On Sun, 1 Jun 2003 12:19:37 -0400, "Karl" > wrote:

>I purchased the Diskeeper 7.0 and have installed it without problems.
>
>But doing manual defrag or Ste and Forget never brings the defrag down.
>There are sometimes a couple thousand files that are still fragmented after
>running Diskeeper 7.0.
>
>Anyone else having these problems?
>
>Tech. support so far have not been able to solve the problem.
>
>
>
Do you have the latest update to Diskeeper? I have noticed the 1 to 3%
of the disc remains fragmented it depends on the size of the total
fragmented files. Once it passes a certain limit the progam defrags
them.

[Karl]

I got the latest build 4.28

But it SHOULD defrag manually to more or less zero. It does NOT.


"Another Dude" > wrote in message
...
> On Sun, 1 Jun 2003 12:19:37 -0400, "Karl" > wrote:
>
> >I purchased the Diskeeper 7.0 and have installed it without problems.
> >
> >But doing manual defrag or Ste and Forget never brings the defrag down.
> >There are sometimes a couple thousand files that are still fragmented
after
> >running Diskeeper 7.0.
> >
> >Anyone else having these problems?
> >
> >Tech. support so far have not been able to solve the problem.
> >
> >
> >
> Do you have the latest update to Diskeeper? I have noticed the 1 to 3%
> of the disc remains fragmented it depends on the size of the total
> fragmented files. Once it passes a certain limit the progam defrags
> them.

[Vaughn McMillan - Executive Software]

Hi Karl -

In general, what are the files that are remaining fragmented? (I
realize you can't list a couple thousand files here, but is there a
pattern?) Also, have you ensured that SYSTEM and ADMINISTRATOR have
full control over the folders on the disk? Finally, what steps have
been suggested by the DISKEEPER Tech Support folks? Which support rep
did you speak with (or write to)?

It's conceivable for several files to remain fragmented, but if it's
thousands, something else is coming into play here.

I hope this helps -

Vaughn McMillan
Executive Software

On Sun, 1 Jun 2003 12:19:37 -0400, "Karl" > wrote:

>I purchased the Diskeeper 7.0 and have installed it without problems.
>
>But doing manual defrag or Ste and Forget never brings the defrag down.
>There are sometimes a couple thousand files that are still fragmented after
>running Diskeeper 7.0.
>
>Anyone else having these problems?
>
>Tech. support so far have not been able to solve the problem.
>
>
>

[Nitrof]

A question. In Diskeeper, is it possible to know which files are fragmented ?
Would like to have that information since a number of files
always remain fragmented.


"Vaughn McMillan - Executive Software" > a écrit dans le message de
news: ...
> Hi Karl -
>
> In general, what are the files that are remaining fragmented? (I
> realize you can't list a couple thousand files here, but is there a
> pattern?) Also, have you ensured that SYSTEM and ADMINISTRATOR have
> full control over the folders on the disk? Finally, what steps have
> been suggested by the DISKEEPER Tech Support folks? Which support rep
> did you speak with (or write to)?
>
> It's conceivable for several files to remain fragmented, but if it's
> thousands, something else is coming into play here.
>
> I hope this helps -
>
> Vaughn McMillan
> Executive Software
>
> On Sun, 1 Jun 2003 12:19:37 -0400, "Karl" > wrote:
>
> >I purchased the Diskeeper 7.0 and have installed it without problems.
> >
> >But doing manual defrag or Ste and Forget never brings the defrag down.
> >There are sometimes a couple thousand files that are still fragmented after
> >running Diskeeper 7.0.
> >
> >Anyone else having these problems?
> >
> >Tech. support so far have not been able to solve the problem.
> >
> >
> >
>

[Karl]

Hi,

I just tested the new installation of Diskeeper 7.0 which I downloaded,
after Mr. Jenson (their new Technical Support Manager) called and which I
then installed.
It all seems to finally work and I want you to thank Mr. Lance Jenson very
much for the knowledge and time he took to settle a technical matter.

Just for the Record and for your Technical personnel and anyone else who may
have ever run into problems with Diskeeper 7.0:

There were 2 Files that stopped the proper working of Diskeeper 7.0

One was call exclude.dat

and the other
excl.all

Mr Jenson has no idea how they got there and I certainly wanted to exclude
NOTHING, I just wanted all to be defragmented.

Well ,deleting those files got Diskeeper 7.0 working fine.I can now manually
use diskeeper and get excellent results and also use the Set and Forget
option.


"Nitrof" > wrote in message
...
> A question. In Diskeeper, is it possible to know which files are
fragmented ?
> Would like to have that information since a number of files
> always remain fragmented.
>
>
> "Vaughn McMillan - Executive Software" > a
écrit dans le message de
> news: ...
> > Hi Karl -
> >
> > In general, what are the files that are remaining fragmented? (I
> > realize you can't list a couple thousand files here, but is there a
> > pattern?) Also, have you ensured that SYSTEM and ADMINISTRATOR have
> > full control over the folders on the disk? Finally, what steps have
> > been suggested by the DISKEEPER Tech Support folks? Which support rep
> > did you speak with (or write to)?
> >
> > It's conceivable for several files to remain fragmented, but if it's
> > thousands, something else is coming into play here.
> >
> > I hope this helps -
> >
> > Vaughn McMillan
> > Executive Software
> >
> > On Sun, 1 Jun 2003 12:19:37 -0400, "Karl" > wrote:
> >
> > >I purchased the Diskeeper 7.0 and have installed it without problems.
> > >
> > >But doing manual defrag or Ste and Forget never brings the defrag down.
> > >There are sometimes a couple thousand files that are still fragmented
after
> > >running Diskeeper 7.0.
> > >
> > >Anyone else having these problems?
> > >
> > >Tech. support so far have not been able to solve the problem.
> > >
> > >
> > >
> >
>
>

[Vaughn McMillan - Executive Software]

Hi Nitrof -

Yes, after running an analysis or defrag operation, click the "View
Report" button in the main Diskeeper display to see details about what
Diskeeper found, including the names and locations of any remaining
fragmented files, as well as how many fragments they are in. You can
print or save the report for future reference, too.

By using the info in the report, you can see if the fragmented files
are likely to be affecting your computer's performance or not. If the
fragmented files are things you never access, they are not likely to
be affecting the performance. On the other hand, if it's Word.exe
that's in a few hundred pieces and you're a writer by trade, the
performance would indeed be an issue.

I hope this helps -

Vaughn McMillan
Executive Software

On Mon, 2 Jun 2003 21:23:03 -0400, "Nitrof" >
wrote:

>A question. In Diskeeper, is it possible to know which files are fragmented ?
>Would like to have that information since a number of files
>always remain fragmented.
>
>
>"Vaughn McMillan - Executive Software" > a écrit dans le message de
>news: ...
>> Hi Karl -
>>
>> In general, what are the files that are remaining fragmented? (I
>> realize you can't list a couple thousand files here, but is there a
>> pattern?) Also, have you ensured that SYSTEM and ADMINISTRATOR have
>> full control over the folders on the disk? Finally, what steps have
>> been suggested by the DISKEEPER Tech Support folks? Which support rep
>> did you speak with (or write to)?
>>
>> It's conceivable for several files to remain fragmented, but if it's
>> thousands, something else is coming into play here.
>>
>> I hope this helps -
>>
>> Vaughn McMillan
>> Executive Software
>>
>> On Sun, 1 Jun 2003 12:19:37 -0400, "Karl" > wrote:
>>
>> >I purchased the Diskeeper 7.0 and have installed it without problems.
>> >
>> >But doing manual defrag or Ste and Forget never brings the defrag down.
>> >There are sometimes a couple thousand files that are still fragmented after
>> >running Diskeeper 7.0.
>> >
>> >Anyone else having these problems?
>> >
>> >Tech. support so far have not been able to solve the problem.
>> >
>> >
>> >
>>
>

[Nitrof]

Thanks.
I do not at the present time run Diskeeper, my trial period having
expired, but may in the future.
But I always wondered how I could get that information.



"Vaughn McMillan - Executive Software" > a écrit dans le message de
news: ...
> Hi Nitrof -
>
> Yes, after running an analysis or defrag operation, click the "View
> Report" button in the main Diskeeper display to see details about what
> Diskeeper found, including the names and locations of any remaining
> fragmented files, as well as how many fragments they are in. You can
> print or save the report for future reference, too.
>
> By using the info in the report, you can see if the fragmented files
> are likely to be affecting your computer's performance or not. If the
> fragmented files are things you never access, they are not likely to
> be affecting the performance. On the other hand, if it's Word.exe
> that's in a few hundred pieces and you're a writer by trade, the
> performance would indeed be an issue.
>
> I hope this helps -
>
> Vaughn McMillan
> Executive Software
>
> On Mon, 2 Jun 2003 21:23:03 -0400, "Nitrof" >
> wrote:
>
> >A question. In Diskeeper, is it possible to know which files are fragmented ?
> >Would like to have that information since a number of files
> >always remain fragmented.
> >
> >
> >"Vaughn McMillan - Executive Software" > a écrit dans le message
de
> >news: ...
> >> Hi Karl -
> >>
> >> In general, what are the files that are remaining fragmented? (I
> >> realize you can't list a couple thousand files here, but is there a
> >> pattern?) Also, have you ensured that SYSTEM and ADMINISTRATOR have
> >> full control over the folders on the disk? Finally, what steps have
> >> been suggested by the DISKEEPER Tech Support folks? Which support rep
> >> did you speak with (or write to)?
> >>
> >> It's conceivable for several files to remain fragmented, but if it's
> >> thousands, something else is coming into play here.
> >>
> >> I hope this helps -
> >>
> >> Vaughn McMillan
> >> Executive Software
> >>
> >> On Sun, 1 Jun 2003 12:19:37 -0400, "Karl" > wrote:
> >>
> >> >I purchased the Diskeeper 7.0 and have installed it without problems.
> >> >
> >> >But doing manual defrag or Ste and Forget never brings the defrag down.
> >> >There are sometimes a couple thousand files that are still fragmented after
> >> >running Diskeeper 7.0.
> >> >
> >> >Anyone else having these problems?
> >> >
> >> >Tech. support so far have not been able to solve the problem.
> >> >
> >> >
> >> >
> >>
> >
>

[Karl]

No, the service mgr. thinks that inadvertently I selected to exclude certain
items. He had never seen it before.

It works absolutely great now and I highly recommend it.

Karolus
"Sam" > wrote in message
...
> Karl, do you know where those two files came from? I am thinking of
trying
> the Diskeeper 7.0 I tried the PerfectDisk version but it corrupted my
> computer files so badly that the computer would not boot up. So want to
> try something different. Thanks, Sam.
>
>
> "Karl" > wrote in message
> ...
> > Hi,
> >
> > I just tested the new installation of Diskeeper 7.0 which I downloaded,
> > after Mr. Jenson (their new Technical Support Manager) called and which
I
> > then installed.
> > It all seems to finally work and I want you to thank Mr. Lance Jenson
very
> > much for the knowledge and time he took to settle a technical matter.
> >
> > Just for the Record and for your Technical personnel and anyone else who
> may
> > have ever run into problems with Diskeeper 7.0:
> >
> > There were 2 Files that stopped the proper working of Diskeeper 7.0
> >
> > One was call exclude.dat
> >
> > and the other
> > excl.all
> >
> > Mr Jenson has no idea how they got there and I certainly wanted to
exclude
> > NOTHING, I just wanted all to be defragmented.
> >
> > Well deleting those files got Diskeeper 7.0 working fine.I can now
> manually
> > use diskeeper and get excellent results and also use the Set and Forget
> > option.
> >
> >
> > "Karl" > wrote in message
> > ...
> > > I purchased the Diskeeper 7.0 and have installed it without problems.
> > >
> > > But doing manual defrag or Ste and Forget never brings the defrag
down.
> > > There are sometimes a couple thousand files that are still fragmented
> > after
> > > running Diskeeper 7.0.
> > >
> > > Anyone else having these problems?
> > >
> > > Tech. support so far have not been able to solve the problem.
> > >
> > >
> > >
> >
> >
>
>


"Nitrof" > wrote in message
...
> Thanks.
> I do not at the present time run Diskeeper, my trial period having
> expired, but may in the future.
> But I always wondered how I could get that information.
>
>
>
> "Vaughn McMillan - Executive Software" > a
écrit dans le message de
> news: ...
> > Hi Nitrof -
> >
> > Yes, after running an analysis or defrag operation, click the "View
> > Report" button in the main Diskeeper display to see details about what
> > Diskeeper found, including the names and locations of any remaining
> > fragmented files, as well as how many fragments they are in. You can
> > print or save the report for future reference, too.
> >
> > By using the info in the report, you can see if the fragmented files
> > are likely to be affecting your computer's performance or not. If the
> > fragmented files are things you never access, they are not likely to
> > be affecting the performance. On the other hand, if it's Word.exe
> > that's in a few hundred pieces and you're a writer by trade, the
> > performance would indeed be an issue.
> >
> > I hope this helps -
> >
> > Vaughn McMillan
> > Executive Software
> >
> > On Mon, 2 Jun 2003 21:23:03 -0400, "Nitrof" >
> > wrote:
> >
> > >A question. In Diskeeper, is it possible to know which files are
fragmented ?
> > >Would like to have that information since a number of files
> > >always remain fragmented.
> > >
> > >
> > >"Vaughn McMillan - Executive Software"
> a écrit dans le message
> de
> > >news: ...
> > >> Hi Karl -
> > >>
> > >> In general, what are the files that are remaining fragmented? (I
> > >> realize you can't list a couple thousand files here, but is there a
> > >> pattern?) Also, have you ensured that SYSTEM and ADMINISTRATOR have
> > >> full control over the folders on the disk? Finally, what steps have
> > >> been suggested by the DISKEEPER Tech Support folks? Which support
rep
> > >> did you speak with (or write to)?
> > >>
> > >> It's conceivable for several files to remain fragmented, but if it's
> > >> thousands, something else is coming into play here.
> > >>
> > >> I hope this helps -
> > >>
> > >> Vaughn McMillan
> > >> Executive Software
> > >>
> > >> On Sun, 1 Jun 2003 12:19:37 -0400, "Karl" >
wrote:
> > >>
> > >> >I purchased the Diskeeper 7.0 and have installed it without
problems.
> > >> >
> > >> >But doing manual defrag or Ste and Forget never brings the defrag
down.
> > >> >There are sometimes a couple thousand files that are still
fragmented after
> > >> >running Diskeeper 7.0.
> > >> >
> > >> >Anyone else having these problems?
> > >> >
> > >> >Tech. support so far have not been able to solve the problem.
> > >> >
> > >> >
> > >> >
> > >>
> > >
> >
>
>