java enabled?

[Anne Richardson]

I have AOL and in order to use the live help, I need to
enable java, but when I followed the directions to do
this, I couldn't do it. It would jump back to disabled.
Somebody told me that in Windows XP that you might have to
download and install the Microsoft VM, but I can't seem to
find it. Does anyone know how to do this?

Anne

[Jupiter Jones [MVP]]

Anne;
Microsoft is removing Microsoft Virtual Machine from its websites and
stopping distribution because of a court order:
http://www.microsoft.com/java/

You can download Sun Java here:
http://java.sun.com/getjava/

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"Anne Richardson" > wrote in message
...
> I have AOL and in order to use the live help, I need to
> enable java, but when I followed the directions to do
> this, I couldn't do it. It would jump back to disabled.
> Somebody told me that in Windows XP that you might have to
> download and install the Microsoft VM, but I can't seem to
> find it. Does anyone know how to do this?
>
> Anne

[Sharon F]

Anne Richardson wrote:
> I have AOL and in order to use the live help, I need to
> enable java, but when I followed the directions to do
> this, I couldn't do it. It would jump back to disabled.
> Somebody told me that in Windows XP that you might have to
> download and install the Microsoft VM, but I can't seem to
> find it. Does anyone know how to do this?
>
> Anne

Anne... Did you ever wonder about the wisdom of an online company running
live tech support on the web? Especially a company like AOL that has their
own chat rooms within the AOL sandbox environment (not on the internet). If
you're having trouble with your internet connection... How the heck are you
supposed to get to live help? (Jupiter's advice *will* head you in the right
direction.) You could call their technical support I guess but to me that
whole live help thing is beyond silly.

--
Sharon F
Microsoft MVP, Windows - Shell/User