PDA

View Full Version : PDA (HP Ipaq 3850) ActiveSync network error


TC
January 10th 04, 02:22 AM
Hello, I have this problem:

When I sync my PDA to my desktop through ActiveSync
(3.71) it works fine the first time, but should I remove
the PDA from the cradle, and then reattach it at a later
point and try to sync it again, it will not work. In
order to get it to work again I have to reboot my
desktop. Every time except the first that I try to
synchronize I get this error message:

"Synchronization cannot be started because you are not
able to log on to the network and access information.
Restart your desktop computer and synchronize again. If
the problem persists, contact your network
administrator. "

I have an administrators account and I have no
restrictions in access whatsoever, but I still get this
error.

This is very frustrating, can anyone help me?

/TC

Sooner Al
January 10th 04, 02:22 AM
See this KB article for help...

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q243029

Post additional questions concerning the PocketPC and/or ActiveSync to the
news:microsoft.public.pocketpc or news:microsoft.public.pocketpc.activesync news groups.

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...

"TC" > wrote in message ...
> Hello, I have this problem:
>
> When I sync my PDA to my desktop through ActiveSync
> (3.71) it works fine the first time, but should I remove
> the PDA from the cradle, and then reattach it at a later
> point and try to sync it again, it will not work. In
> order to get it to work again I have to reboot my
> desktop. Every time except the first that I try to
> synchronize I get this error message:
>
> "Synchronization cannot be started because you are not
> able to log on to the network and access information.
> Restart your desktop computer and synchronize again. If
> the problem persists, contact your network
> administrator. "
>
> I have an administrators account and I have no
> restrictions in access whatsoever, but I still get this
> error.
>
> This is very frustrating, can anyone help me?
>
> /TC

Google