Netsh problem with Windows XP.

[Stuart Metcalfe]

I am curretnly trying to sign up to AOL using my home
phone line. I have managed to sign up OK and can sign in
to AOL and browse their shortcuts fine. I cannot search
for URLs or use their search function though - making my
internet connection with them almost useless. After many
support calls to them they say that I have a "netsh"
problem with Windows XP and to contact my vendor.

Can anyone help?

[Marc Reynolds [MSFT]]

Hi,

Did they tell you that you "need to use netsh" to do something to fix the
problem? Netsh is just a config tool for XP netwokring. If netsh wasn't
working right it would have no effect on your ablity to access things on
the Internet. I would recommend you contact AOL and ask them for exact
instructions.

314067 How to Troubleshoot TCP/IP Connectivity with Windows XP
http://support.microsoft.com/?id=314067

Things to check - can you ping websites by IP address? by name? Can you
test a Internet connection other than AOL - does it work?


Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.
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>Content-Class: urn:content-classes:message
>From: "Stuart Metcalfe" >
>Sender: "Stuart Metcalfe" >
>Subject: Netsh problem with Windows XP.
>Date: Tue, 11 Nov 2003 08:25:01 -0800
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>I am curretnly trying to sign up to AOL using my home
>phone line. I have managed to sign up OK and can sign in
>to AOL and browse their shortcuts fine. I cannot search
>for URLs or use their search function though - making my
>internet connection with them almost useless. After many
>support calls to them they say that I have a "netsh"
>problem with Windows XP and to contact my vendor.
>
>Can anyone help?
>