trying to upgrade

[Dianne]

I have ME & just bought upgrade to XP. Keep getting error
msg ....Library Load Failure. Err= 1157 485. Can't even
run the 'Check System Compatibility' without this same
error shutting it all down. Waaaaaaaaaa! Help????

[Rick \Nutcase\ Rogers]

Hi Dianne,

Common installation problems are usually cured by restarting the =
machine, then....

1) Delete the contents of the C:\windows\temp folder, there may be a =
file in there interfering with the setup routine of the installer.

2) Turn off all other running programs, especially your antivirus =
software. Use ctrl+alt+delete, if necessary, to "end task" on everything =
except Explorer.

--=20
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Dianne" > wrote in message =
...
> I have ME & just bought upgrade to XP. Keep getting error=20
> msg ....Library Load Failure. Err=3D 1157 485. Can't even=20
> run the 'Check System Compatibility' without this same=20
> error shutting it all down. Waaaaaaaaaa! Help????

[Dianne]

Thanks Rick but was already shutting down all. I deleted
Temp folder files but still get the 'Library Load
Failure'. I closed all but explorer with Ctrl+alt+del but
then install stopped with a Fatal Error (Error 54FF58h)

Wonder how a person can get online Assisted Support when
Product ID # is asked for but can't get that # unless
program installed. Grrrrrrrrrr!

>-----Original Message-----
>Hi Dianne,
>
>Common installation problems are usually cured by
restarting the machine, then....
>
>1) Delete the contents of the C:\windows\temp folder,
there may be a file in there interfering with the setup
routine of the installer.
>
>2) Turn off all other running programs, especially your
antivirus software. Use ctrl+alt+delete, if necessary,
to "end task" on everything except Explorer.
>
>--
>Best of Luck,
>
>Rick Rogers aka "Nutcase" MS-MVP - Win9x
>http://mvp.support.microsoft.com/
>Associate Expert - WinXP - Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Win98 Help - www.rickrogers.org
>
>"Dianne" > wrote in message
...
>> I have ME & just bought upgrade to XP. Keep getting
error
>> msg ....Library Load Failure. Err= 1157 485. Can't even
>> run the 'Check System Compatibility' without this same
>> error shutting it all down. Waaaaaaaaaa! Help????
>.
>

[Rick \Nutcase\ Rogers]

Hi Dianne,

Try booting the upgrade CD, rather than starting it from within WinME.

--=20
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Dianne" > wrote in message =
...
> Thanks Rick but was already shutting down all. I deleted=20
> Temp folder files but still get the 'Library Load=20
> Failure'. I closed all but explorer with Ctrl+alt+del but=20
> then install stopped with a Fatal Error (Error 54FF58h)
>=20
> Wonder how a person can get online Assisted Support when=20
> Product ID # is asked for but can't get that # unless=20
> program installed. Grrrrrrrrrr!
>=20
> >-----Original Message-----
> >Hi Dianne,
> >
> >Common installation problems are usually cured by=20
> restarting the machine, then....
> >
> >1) Delete the contents of the C:\windows\temp folder,=20
> there may be a file in there interfering with the setup=20
> routine of the installer.
> >
> >2) Turn off all other running programs, especially your=20
> antivirus software. Use ctrl+alt+delete, if necessary,=20
> to "end task" on everything except Explorer.
> >
> >--=20
> >Best of Luck,
> >
> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
> >http://mvp.support.microsoft.com/
> >Associate Expert - WinXP - Expert Zone
> >www.microsoft.com/windowsxp/expertzone
> >Win98 Help - www.rickrogers.org
> >
> >"Dianne" > wrote in message=20
> ...
> >> I have ME & just bought upgrade to XP. Keep getting=20
> error=20
> >> msg ....Library Load Failure. Err=3D 1157 485. Can't even=20
> >> run the 'Check System Compatibility' without this same=20
> >> error shutting it all down. Waaaaaaaaaa! Help????
> >.
> >