REMOTE CALL PROCEDURE call (RPC) SERVICE

[Pete Q]

I have been getting an error message for the past 2 days
when using my labtop.

I use Windows XP home edition.

I am using a wireless router and have used this for
awhile without any major issues.

I keep getting an error message that says "Windows must
restart because the Remote Procedure Call (RPC) service
was terminated unexpectedly" It then says this was
initiated by NT Authority System.

I am using in Outlook and Internet Explorer when I see
the message come up. This has happened several times in
the last couple of days.

Does anyone know what I can do to try and and fix. I
have tried to go through the Microsolft help section
without much success .....and of course they never
provide an 800 number where you can actually talk to a
live person!

Any help would be appreciated

[BobC]

On Sat, 22 Nov 2003 10:06:16 -0800, Pete Q wrote:

> I have been getting an error message for the past 2 days
> when using my labtop.
>
> I use Windows XP home edition.
>
> I am using a wireless router and have used this for
> awhile without any major issues.
>
> I keep getting an error message that says "Windows must
> restart because the Remote Procedure Call (RPC) service
> was terminated unexpectedly" It then says this was
> initiated by NT Authority System.
>
> I am using in Outlook and Internet Explorer when I see
> the message come up. This has happened several times in
> the last couple of days.
>
> Does anyone know what I can do to try and and fix. I
> have tried to go through the Microsolft help section
> without much success .....and of course they never
> provide an 800 number where you can actually talk to a
> live person!
>
> Any help would be appreciated

Likely the Blaster worm. See here:
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.r
emoval.tool.html
And here:
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/securit
y/bulletin/MS03-026.asp

And you should (must) keep your computer current with critical windows
updates. And you must run an anti virus program with current anti virus
updates.

[Marc Reynolds [MSFT]]

It appears your computer has been infected with the Blaster virus. For more
information and how to fix this please see follow this link:

http://www.microsoft.com/security/incident/blast.asp

http://www.microsoft.com/security/protect/main.asp



--

Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.


"Pete Q" > wrote in message
...
> I have been getting an error message for the past 2 days
> when using my labtop.
>
> I use Windows XP home edition.
>
> I am using a wireless router and have used this for
> awhile without any major issues.
>
> I keep getting an error message that says "Windows must
> restart because the Remote Procedure Call (RPC) service
> was terminated unexpectedly" It then says this was
> initiated by NT Authority System.
>
> I am using in Outlook and Internet Explorer when I see
> the message come up. This has happened several times in
> the last couple of days.
>
> Does anyone know what I can do to try and and fix. I
> have tried to go through the Microsolft help section
> without much success .....and of course they never
> provide an 800 number where you can actually talk to a
> live person!
>
> Any help would be appreciated