install program issue

[rick]

Running XP home on a Dell P4. I tried to install a new
program from a commerically purchased CD - tried both
drives, one is a DVD-CD, the other is a CD-RW, both doing
the same thing. Whether the disk auto-runs or if I use
the run bar to type Drive:\setup.exe, Windows tries to
setup adobe photoshop. I verified the disk in another
machine with no problem. I tried to uninstall adobe
photoshop from the machine, but the uninstall file was
corrupt. I then tried to manually uninstall photoshop,
but that didn't help. I deleted photshop, and then adobe
itself, then used a registry cleaner to remove references
to adobe, but the symptom is still the same. i searched
the hard drive and cannot find adobe photoshop anywhere,
yet, if i try to install the purchased program, windows
still launches adobe photoshop setup! Any suggestions on
how I can get windows to point to the right setup
program? Any idea how i can install photoshop even when
I've deleted the program from my hard drive? When I
searched for adobe, "show hidden files" is selected.
Where could this program be launching from? Thanks.
..

[Sharon F]

On Mon, 9 Jun 2003 08:05:10 -0700, "rick" >
wrote:

>Running XP home on a Dell P4. I tried to install a new
>program from a commerically purchased CD - tried both
>drives, one is a DVD-CD, the other is a CD-RW, both doing
>the same thing. Whether the disk auto-runs or if I use
>the run bar to type Drive:\setup.exe, Windows tries to
>setup adobe photoshop. I verified the disk in another
>machine with no problem. I tried to uninstall adobe
>photoshop from the machine, but the uninstall file was
>corrupt. I then tried to manually uninstall photoshop,
>but that didn't help. I deleted photshop, and then adobe
>itself, then used a registry cleaner to remove references
>to adobe, but the symptom is still the same. i searched
>the hard drive and cannot find adobe photoshop anywhere,
>yet, if i try to install the purchased program, windows
>still launches adobe photoshop setup! Any suggestions on
>how I can get windows to point to the right setup
>program? Any idea how i can install photoshop even when
>I've deleted the program from my hard drive? When I
>searched for adobe, "show hidden files" is selected.
>Where could this program be launching from? Thanks.
>.
>

Insert the CD for the new program. Open Windows Explorer. Click on the
icon for the drive. Find Setup.exe on the CD. Double click on it.

Not sure what's going on with your Photosop software. May need to
reinstall that too.

Sharon F
MS MVP [Shell/User]