Chuck Johnson
December 6th 03, 10:29 AM
I've had nothing but trouble with my new Dimension 2350.
Right out of the box, the cursor froze and wouldn't allow
me to complete the initial setup. Dell tech support was
ineffective as I went through at least 5 different techs
and the problem mitigated but never departed.
Now, however, I've done it to myself and I don't know how
to fix my goofup. I installed Desktop Architect to handle
some themes that WinXP wouldn't. (Yes, NOW I know it's not
approved for WinXP.) While showing several of the newly
downloaded themes to my wife, the computer froze and I
haven't been able to get back in to try to fix the problem.
Evidently, part of one theme and part of a second are
fighting it out for control, (I'm guessing) and I'm losing.
When I managed to setup the computer originally, I gave my
wife a separate sign-in, reserving administrator
responsibilities for myself. Now her side works and mine
doesn't. I have some pictures of my granddaughters
birthday that I loaded into what I thought was a common
folder and I do not wish to lose them. Now I find, I can't
reach them from my wife's side as evidently the folder is
only available to my side. Not wanting to lose the
pictures (I haven't saved them to a CD yet), I have tried
the repair function on the Dell Resource Disk which did not
fix the problem. I've hesitated to try the Reinstall of
WinXP for fear that the pictures won't be reachable
afterwords. Any words of advice/help for a concerned
grandfather??? Thanks for any help/information you can
provide. Don't bother to add any words of condemnation ;-)
you can't say anything worse than my wife's already done!
I'm even catching c*** from my granddaughter :-)
Chuck J.
Right out of the box, the cursor froze and wouldn't allow
me to complete the initial setup. Dell tech support was
ineffective as I went through at least 5 different techs
and the problem mitigated but never departed.
Now, however, I've done it to myself and I don't know how
to fix my goofup. I installed Desktop Architect to handle
some themes that WinXP wouldn't. (Yes, NOW I know it's not
approved for WinXP.) While showing several of the newly
downloaded themes to my wife, the computer froze and I
haven't been able to get back in to try to fix the problem.
Evidently, part of one theme and part of a second are
fighting it out for control, (I'm guessing) and I'm losing.
When I managed to setup the computer originally, I gave my
wife a separate sign-in, reserving administrator
responsibilities for myself. Now her side works and mine
doesn't. I have some pictures of my granddaughters
birthday that I loaded into what I thought was a common
folder and I do not wish to lose them. Now I find, I can't
reach them from my wife's side as evidently the folder is
only available to my side. Not wanting to lose the
pictures (I haven't saved them to a CD yet), I have tried
the repair function on the Dell Resource Disk which did not
fix the problem. I've hesitated to try the Reinstall of
WinXP for fear that the pictures won't be reachable
afterwords. Any words of advice/help for a concerned
grandfather??? Thanks for any help/information you can
provide. Don't bother to add any words of condemnation ;-)
you can't say anything worse than my wife's already done!
I'm even catching c*** from my granddaughter :-)
Chuck J.