817287

[R Schurman]

how do you get 817287 if you can't use the update page.--already followed
all troubleshooting tips on the update site.

[Torgeir Bakken (MVP)]

R Schurman wrote:

> how do you get 817287 if you can't use the update page.--already followed
> all troubleshooting tips on the update site.

Hi

For WinXP, unless Q817287 is installed, renaming or deleting the Catroot2
folder may solve the problem.

Go to http://support.microsoft.com/?scid=kb;en-us;326815

Follow the steps 6 to 8 in the Resolution section of above link (do a reboot
first so the computer is "fresh" before you do the steps).

Then try to install the update again.

Disregard that the link above is for SP1, the Catroot2 problem is relevant for
other updates as well. The Catroot2 problem can be avoided by installing
Q817287 (the one you have problems installing ;-)

Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/default.aspx?scid=kb;en-us;817287


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

[Thorsten Matzner]

"R Schurman" > wrote:

>how do you get 817287 if you can't use the update page.--already followed
>all troubleshooting tips on the update site.

Try downloading the patch from the Windows Update Catalog: "How to
Download Windows Updates and Drivers from the Windows Update Catalog
on Windows XP" (http://support.microsoft.com/?kbid=323166).

--
(tm)

[bob]

Thorsten Matzner > wrote in message >...
> "R Schurman" > wrote:
>
> >how do you get 817287 if you can't use the update page.--already followed
> >all troubleshooting tips on the update site.
>
> Try downloading the patch from the Windows Update Catalog: "How to
> Download Windows Updates and Drivers from the Windows Update Catalog
> on Windows XP" (http://support.microsoft.com/?kbid=323166).

hi, i could not install 817287 also but after following Torgeir`s
advice and renaming the catroot folder everything worked and i
installed succesfully.This is a brilliant site.Thank you

[bob]

"Torgeir Bakken (MVP)" > wrote in message >...
> R Schurman wrote:
>
> > how do you get 817287 if you can't use the update page.--already followed
> > all troubleshooting tips on the update site.
>
> Hi
>
> For WinXP, unless Q817287 is installed, renaming or deleting the Catroot2
> folder may solve the problem.
>
> Go to http://support.microsoft.com/?scid=kb;en-us;326815
>
> Follow the steps 6 to 8 in the Resolution section of above link (do a reboot
> first so the computer is "fresh" before you do the steps).
>
> Then try to install the update again.
>
> Disregard that the link above is for SP1, the Catroot2 problem is relevant for
> other updates as well. The Catroot2 problem can be avoided by installing
> Q817287 (the one you have problems installing ;-)
>
> Windows Update 643 Error and the Catalog Database
> http://support.microsoft.com/default.aspx?scid=kb;en-us;817287
Hi,
i also could not install 817287 but after following your advice and
renaming the catroot folder everything worked and i installed
sucessfully.Thank you for your advice even though it was to someone
else.
All the best bob

[Alex Nichol]

R Schurman wrote:

>how do you get 817287 if you can't use the update page.--already followed
>all troubleshooting tips on the update site.

The work around for that appears not related to it: Rename the folder
windows\system32\catroot2 and reboot. Then go to Windows Update and as
first step get (only) Critical update 817287, download and install, and
the problem will not recur

--
Alex Nichol MS MVP (Windows - File Systems)
Bournemouth, U.K.