XP computer won't connect to Internet

[Hiawatha Bray]

I found some spyware on my computer and ran Ad-Aware. After doing so, and rebooting, my computer will no longer connect to the Internet through my broadband connection. Nor will it let me talk to the router. I try typing its network address, but the com
puter seems unable to talk to anything on the network. What could have caused this? How can I fix it?

[Hiawatha Bray]

One more thing: When I try running the ipconfig /renew command, I get an error message:

"An operation was attempted on something which was not a socket."

What the heck does that mean?

[Steve Winograd [MVP]]

In article >,
"Hiawatha Bray" > wrote:
>I found some spyware on my computer and ran Ad-Aware. After doing
>so, and rebooting, my computer will no longer connect to the Internet
>through my broadband connection. Nor will it let me talk to the router.
>I try typing its network address, but the computer seems unable to talk
>to anything on the network. What could have caused this? How can
>I fix it?
>
>One more thing: When I try running the ipconfig /renew command, I get
>an error message:
>
>"An operation was attempted on something which was not a socket."
>
>What the heck does that mean?

It means that your computer's TCP/IP stack has become corrupted. Here
are three alternatives that might fix the problem:

A. Have Ad-Aware un-do the changes that it made.

B. Use System Restore to go back in time to before the problem
occurred:

C. Try this TCP/IP repair procedure, frequently posted in this news
group by Ken Wickes of Microsoft:

1. Backup and delete the following registry keys

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winsock2

2. Reboot

3. Go to the network connections folder, right click the icon for
your network connection, and select properties.

4. Click install, choose "protocol", and click "add..."

5. Click "Have Disk...", enter "\windows\inf", click OK

6. Select "Internet Protocol (TCP/IP), click OK

7. When the process in complete, reboot
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

Bingo! Mr. Wickes' solution worked perfectly. I'm back
on the air. Thanks.


>-----Original Message-----
>In article <E9190D94-BD94-4515-AFA5-
>,
>"Hiawatha Bray" >
wrote:
>>I found some spyware on my computer and ran Ad-Aware.
After doing
>>so, and rebooting, my computer will no longer connect to
the Internet
>>through my broadband connection. Nor will it let me
talk to the router.
>>I try typing its network address, but the computer seems
unable to talk
>>to anything on the network. What could have caused
this? How can
>>I fix it?
>>
>>One more thing: When I try running the ipconfig /renew
command, I get
>>an error message:
>>
>>"An operation was attempted on something which was not a
socket."
>>
>>What the heck does that mean?
>
>It means that your computer's TCP/IP stack has become
corrupted. Here
>are three alternatives that might fix the problem:
>
>A. Have Ad-Aware un-do the changes that it made.
>
>B. Use System Restore to go back in time to before the
problem
>occurred:
>
>C. Try this TCP/IP repair procedure, frequently posted in
this news
>group by Ken Wickes of Microsoft:
>
> 1. Backup and delete the following registry keys
>
>
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winsoc
k
>
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Winsoc
k2
>
> 2. Reboot
>
> 3. Go to the network connections folder, right click
the icon for
> your network connection, and select properties.
>
> 4. Click install, choose "protocol", and
click "add..."
>
> 5. Click "Have Disk...", enter "\windows\inf", click
OK
>
> 6. Select "Internet Protocol (TCP/IP), click OK
>
> 7. When the process in complete, reboot
>--
>Best Wishes,
>Steve Winograd, MS-MVP (Windows Networking)
>
>Please post any reply as a follow-up message in the news
group
>for everyone to see. I'm sorry, but I don't answer
questions
>addressed directly to me in E-mail or news groups.
>
>Microsoft Most Valuable Professional Program
>http://mvp.support.microsoft.com
>.
>