bad copy of xp

[Marianne Rastle]

I bought my computer with xp installed. It must be a bad
copy or illegal one, because I cannot get updates.

Can I purchase a new OEM copy and install over this one?

Thanks

[Mike Brannigan [MSFT]]

"Marianne Rastle" > wrote in message
...
> I bought my computer with xp installed. It must be a bad
> copy or illegal one, because I cannot get updates.
>
> Can I purchase a new OEM copy and install over this one?

No, An OEM copy can only be installed on a clean (empty) hard disk.
If you wish to retain your settings then you need to purchase a FULL RETAIL
copy and perform a repair install.
Current estimated retail price for a full copy - Windows XP Professional -
$299 from http://shop.microsoft.com/Referral/Productinfo.asp?siteID=10798


--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions.
Please use these newsgroups

"Marianne Rastle" > wrote in message
...
> I bought my computer with xp installed. It must be a bad
> copy or illegal one, because I cannot get updates.
>
> Can I purchase a new OEM copy and install over this one?
>
> Thanks

[DennisLazo.com]

truth to the matter marianne, even if your copy is a pirated copy, you can
still update with windowsupdate.com except for the sp1 patch.

but we do appreciate the fact that you would rather get a genuine xp copy.

however, if you could find the certificate of authenticity in your computer
(a hologram sticker pasted on your computer), then most likely, you have an
original copy.

you may check it out at http://www.microsoft.com/piracy/howtotell.

regards,
dennis
http://www.dennislazo.com/nw


"Marianne Rastle" > wrote in message
...
> I bought my computer with xp installed. It must be a bad
> copy or illegal one, because I cannot get updates.
>
> Can I purchase a new OEM copy and install over this one?
>
> Thanks