View Full Version : fatal error during internet access
Ivan
January 10th 04, 10:28 AM
I know I have a bad driver or software. My computer keeps
rebooting during internet access, i.e. logging onto aim or
downloading a file from the internet. Does anyone know
where I can begin to look and isolate this horrible
problem? Please help.
Marc Reynolds [MSFT]
January 10th 04, 10:28 AM
What is the exact error message? Your computer could be infected with the
Blaster virus. For more
information and how to fix this please see these links:
http://support.microsoft.com/?kbid=826955
http://www.microsoft.com/security/incident/blast.asp
http://www.microsoft.com/security/protect/main.asp
--
Thanks,
Marc Reynolds
Microsoft Technical Support
This posting is provided "AS IS" with no warranties, and confers no rights.
"Ivan" > wrote in message
...
> I know I have a bad driver or software. My computer keeps
> rebooting during internet access, i.e. logging onto aim or
> downloading a file from the internet. Does anyone know
> where I can begin to look and isolate this horrible
> problem? Please help.
Techsupport
January 10th 04, 10:28 AM
be sure that you have run all windows updates
"Ivan" > wrote in message
...
> I know I have a bad driver or software. My computer keeps
> rebooting during internet access, i.e. logging onto aim or
> downloading a file from the internet. Does anyone know
> where I can begin to look and isolate this horrible
> problem? Please help.
traderrik
January 10th 04, 10:29 AM
One of my PCs was doing the exact same thing. It locked-
up once in awhile in Win98, but *lots* more often after
(fresh install of) WinXP. It seemed to only happen while
using the 'Net. Turned out to be bad RAM - even though
the MS memory diagnostics test
(http://oca.microsoft.com/en/windiag.asp) showed no
problems.
On the advice of others, I downloaded and ran a mem test
using a utility from this site:
http://www.memtest86.com/ (version 3.0)
And it found over 200 errors within 1/2 an hour of
running. Replaced one of my RAM boards and no problems
since. Worth checking out, imho. (By the way, even if
the test results in errors, it doesn't necessarily mean
the problem is in RAM; could also be the CPU or MoBo.)
>-----Original Message-----
>be sure that you have run all windows updates
>"Ivan" > wrote in message
...
>> I know I have a bad driver or software. My computer
keeps
>> rebooting during internet access, i.e. logging onto
aim or
>> downloading a file from the internet. Does anyone know
>> where I can begin to look and isolate this horrible
>> problem? Please help.
>
>
>.
>
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