Shut down problem should be easy.

[rif]

I've have been using MS OS for a long time. I up on computers. But this
rebooting problem when I select shut down is ridicules. I've tried all the
fixes suggested short of doing an XP repair. Is this the only solution left
to me if so MS really lost it on this one. I am not the only one having this
problem either.
Joe

[Nicholas]

Your Computer May Not Shut Down After You Upgrade to Windows XP
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;313290


WINDOWS XP SHUTDOWN & RESTART
TROUBLESHOOTING
(by James A. Eshelman, MS-MVP)
http://www.aumha.org/a/shtdwnxp.htm



--=20
Nicholas

-------------------------------------------------------------------------=
-------------

"rif" > wrote in message: =20
...

|=20
| I've have been using MS OS for a long time. I up on computers. But =
this
| rebooting problem when I select shut down is ridicules. I've tried all =
the
| fixes suggested short of doing an XP repair. Is this the only solution =
left
| to me if so MS really lost it on this one. I am not the only one =
having this
| problem either.
| Joe

[Ron Martell]

"rif" > wrote:

>
>
>I've have been using MS OS for a long time. I up on computers. But this
>rebooting problem when I select shut down is ridicules. I've tried all the
>fixes suggested short of doing an XP repair. Is this the only solution left
>to me if so MS really lost it on this one. I am not the only one having this
>problem either.
>Joe
>

If your computer is rebooting rather than shutting down then this may be
caused by something that is running on your computer triggering a "system
failure" class error condition when Windows tries to close it as part of
the shutdown.

Windows XP has a default setting to "restart on failure".

To change this behaviour use Control Panel - System - Advanced - Startup
and Recovery Settings. In the System Failure section click on the
Automatically Restart checkbox to clear it.

That should get rid of the rebooting behaviour. In its place you may
start getting Blue Screen Of Death error pages with a STOP error message.
If that happens then you can post the contents of the STOP error back here
for further advice and assistance; or you could check out the STOP error
at MVP Jim Eshelman's STOP Errors web page at
http://www.aumha.org/kbestop.htm


Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."

[Amethyst]

rif wrote:
> I've have been using MS OS for a long time. I up on computers. But this
> rebooting problem when I select shut down is ridicules. I've tried all the
> fixes suggested short of doing an XP repair. Is this the only solution
> left to me if so MS really lost it on this one. I am not the only one
> having this problem either.
> Joe

Please fix your clock and/or time zone - you are posting from the future.

Thank you


--�
Cassandra
Card carrying member of the Fresh Start Club 'The Undead Are People Too!'

Reply address is fake. Please send all praise, abuse, insults, bequests
of £1million to cassandra (at) craigy34 (dot) freeserve (dot) co (dot) uk.
Change the obvious to the obvious.
Requests for private assistance will not be acknowledged. Please post all
correspondence to the group so that all may benefit. Thank you.

[Alex Laughlin]

Talk about frustrating...............

After I remedied failure to shut down, continuous re-
start loop on new system out of the box, now I cannot re-
start even when selecting re-start from shut down/log off
screen.
>-----Original Message-----
>"rif" > wrote:
>
>>
>>
>>I've have been using MS OS for a long time. I up on
computers. But this
>>rebooting problem when I select shut down is ridicules.
I've tried all the
>>fixes suggested short of doing an XP repair. Is this
the only solution left
>>to me if so MS really lost it on this one. I am not the
only one having this
>>problem either.
>>Joe
>>
>
>If your computer is rebooting rather than shutting down
then this may be
>caused by something that is running on your computer
triggering a "system
>failure" class error condition when Windows tries to
close it as part of
>the shutdown.
>
>Windows XP has a default setting to "restart on failure".
>
>To change this behaviour use Control Panel - System -
Advanced - Startup
>and Recovery Settings. In the System Failure section
click on the
>Automatically Restart checkbox to clear it.
>
>That should get rid of the rebooting behaviour. In its
place you may
>start getting Blue Screen Of Death error pages with a
STOP error message.
>If that happens then you can post the contents of the
STOP error back here
>for further advice and assistance; or you could check
out the STOP error
>at MVP Jim Eshelman's STOP Errors web page at
>http://www.aumha.org/kbestop.htm
>
>
>Good luck
>
>
>Ron Martell Duncan B.C. Canada
>--
>Microsoft MVP
>On-Line Help Computer Service
>http://onlinehelp.bc.ca
>
>"The reason computer chips are so small is computers
don't eat much."
>.
>