PDA

View Full Version : HELP with fix for BSOD


Fran
December 6th 03, 12:16 PM
Using WinXP home. What is the fix for the Blue Screen of Death that I
usually, but not always get at shutdown?

The error msg at the top is always the same DRIVER_IRQL_NOT_LESS_OR_EQUAL.
At the bottom STOP: 0X000000D1. Below that it "postcly.sys etc."...no clue
what that is!
or infrequently "videopost.sys etc").

I assume it is some kind of driver error. I have tried the MS help and all
troubleshooting pages,
but nothing there has worked for me. Thanks in advance for all help on this
annoying problem. Fran

Ronnie Vernon MVP
December 6th 03, 12:17 PM
Fran wrote:
> Using WinXP home. What is the fix for the Blue Screen of Death that I
> usually, but not always get at shutdown?
>
> The error msg at the top is always the same
> DRIVER_IRQL_NOT_LESS_OR_EQUAL. At the bottom STOP: 0X000000D1. Below
> that it "postcly.sys etc."...no clue what that is!
> or infrequently "videopost.sys etc").
>
> I assume it is some kind of driver error. I have tried the MS help
> and all troubleshooting pages,
> but nothing there has worked for me. Thanks in advance for all help
> on this annoying problem. Fran

Fran

It's a driver causing this error. To troubleshoot this and pin point which
driver is causing the error, perform a search for the videopost.sys and
postcly.sys files on the computer. Once found, right click the file in the
search results and select Properties/Version tab. This will give you
information on which hardware device the driver file is associated with.

Make sure you have the "Search system folders" and "Search hidden folders
and files" options selected in the Advanced search options.

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

Fran
December 6th 03, 12:18 PM
Ronnie, I tried performing a search for the videopost.sys and postcly.sys
files and no files could be found (including hidden files) on my computer!
What do I do now? Still getting BSOD at shutdown.
Fran

"Ronnie Vernon MVP" > wrote in message
...
> Fran wrote:
> > Using WinXP home. What is the fix for the Blue Screen of Death that I
> > usually, but not always get at shutdown?
> >
> > The error msg at the top is always the same
> > DRIVER_IRQL_NOT_LESS_OR_EQUAL. At the bottom STOP: 0X000000D1. Below
> > that it "postcly.sys etc."...no clue what that is!
> > or infrequently "videopost.sys etc").
> >
> > I assume it is some kind of driver error. I have tried the MS help
> > and all troubleshooting pages,
> > but nothing there has worked for me. Thanks in advance for all help
> > on this annoying problem. Fran
>
> Fran
>
> It's a driver causing this error. To troubleshoot this and pin point which
> driver is causing the error, perform a search for the videopost.sys and
> postcly.sys files on the computer. Once found, right click the file in the
> search results and select Properties/Version tab. This will give you
> information on which hardware device the driver file is associated with.
>
> Make sure you have the "Search system folders" and "Search hidden folders
> and files" options selected in the Advanced search options.
>
> --
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
> Please reply only to the newsgroup so all may benefit.
> Unsolicited e-mail is not answered.
>
>

Ronnie Vernon MVP
December 6th 03, 12:18 PM
Fran wrote:
> Ronnie, I tried performing a search for the videopost.sys and
> postcly.sys files and no files could be found (including hidden
> files) on my computer! What do I do now? Still getting BSOD at
> shutdown.

Fran

Strange that those files referenced in the error message would not show up
in the search? Open Windows Explorer and select Tools/Folder Options/View
tab. Select the "Show hidden files and folders" option. Remove the check
mark from the "Hide extensions for known file types" and "Hide protected
operating system files (recommended)" options. Apply/OK.

Try the search again.

If no joy, Open Control Panel/System/Hardware tab/Device Manager button. Are
there any yellow "?" or "!" signs showing beside any of the installed
devices there?

If not, give me a description of what peripheral devices are attached to the
system, especially any USB devices like web cams or ?

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

Fran
December 6th 03, 12:20 PM
Ronnie,

I followed your instructions in Folder Options...to no avail. A search
turned up nothing...again! Strange that it doesn't show up somewhere!

I am traveling on biz no so I have no peripheral devices attached to my
notebook. At home I have an HP printer (usb). I have removed this printer
driver from my system and still I get the BSOD at shutdown every time!

Your help and advice is appreciated.
Fran




"Ronnie Vernon MVP" > wrote in message
...
> Fran wrote:
> > Ronnie, I tried performing a search for the videopost.sys and
> > postcly.sys files and no files could be found (including hidden
> > files) on my computer! What do I do now? Still getting BSOD at
> > shutdown.
>
> Fran
>
> Strange that those files referenced in the error message would not show up
> in the search? Open Windows Explorer and select Tools/Folder Options/View
> tab. Select the "Show hidden files and folders" option. Remove the check
> mark from the "Hide extensions for known file types" and "Hide protected
> operating system files (recommended)" options. Apply/OK.
>
> Try the search again.
>
> If no joy, Open Control Panel/System/Hardware tab/Device Manager button.
Are
> there any yellow "?" or "!" signs showing beside any of the installed
> devices there?
>
> If not, give me a description of what peripheral devices are attached to
the
> system, especially any USB devices like web cams or ?
>
> --
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
> Please reply to the newsgroup so all may benefit.
> Unsolicited e-mail is not answered.
>
>

Google