MSIEXEC.EXE for XP

[nikita]

I used Norton's "optomize pc" utility and could not access
Word or Excel - so I rolled it back, but when I tried to
re-install Norton 2003 it comes up with this MSIEXEC.exe
error. Microsoft says to just reformat (!) and reinstall
all programs. Please someone tell me there is a work-
around for this - the computer is only 6 mos old. Any help
greatly appreciated - thanks muchly.

[Torgeir Bakken (MVP)]

nikita wrote:

> I used Norton's "optomize pc" utility and could not access
> Word or Excel - so I rolled it back, but when I tried to
> re-install Norton 2003 it comes up with this MSIEXEC.exe
> error. Microsoft says to just reformat (!) and reinstall
> all programs. Please someone tell me there is a work-
> around for this - the computer is only 6 mos old. Any help
> greatly appreciated - thanks muchly.

Hi

The "Windows Installer Service Could Not Be Accessed" Error Message
appears When You Add or Remove Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;315346

Error Message When You Try to Install a Program
http://support.microsoft.com/default.aspx?scid=kb;EN-US;330176

How to Troubleshoot Windows Installer Engine Problems
http://support.microsoft.com/default.aspx?scid=kb;EN-US;260404

Windows Installer Fix (Line 94)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Troubleshooting Windows Installer
http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter

I went to the first article and used the 2nd item -
Reinstall Windows Installer and was able to reinstall
Norton. Thank you very much!

>-----Original Message-----
>nikita wrote:
>
>> I used Norton's "optomize pc" utility and could not
access
>> Word or Excel - so I rolled it back, but when I tried to
>> re-install Norton 2003 it comes up with this MSIEXEC.exe
>> error. Microsoft says to just reformat (!) and reinstall
>> all programs. Please someone tell me there is a work-
>> around for this - the computer is only 6 mos old. Any
help
>> greatly appreciated - thanks muchly.
>
>Hi
>
>The "Windows Installer Service Could Not Be Accessed"
Error Message
>appears When You Add or Remove Program
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;315346
>
>Error Message When You Try to Install a Program
>http://support.microsoft.com/default.aspx?scid=kb;EN-
US;330176
>
>How to Troubleshoot Windows Installer Engine Problems
>http://support.microsoft.com/default.aspx?scid=kb;EN-
US;260404
>
>Windows Installer Fix (Line 94)
>http://www.kellys-korner-xp.com/xp_tweaks.htm
>
>Troubleshooting Windows Installer
>http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller
>
>
>--
>torgeir
>Microsoft MVP Scripting and WMI, Porsgrunn Norway
>Administration scripting examples and an ONLINE version
of the 1328 page
>Scripting Guide:
http://www.microsoft.com/technet/scriptcenter
>
>
>.
>