can't install Epson Stylus C62

[D]

I recently bought a brand new Dell with Windows XP. I
tried to install my new Epson Stylus C62, but am having a
strange problem. The computer cannot seem to recognize
that the printer is plugged in. I have tried both parallel
and USB ports. I have tried manually installing, as well
as through the CD that comes with the printer. I have
downloaded the XP service packs to no avail. I have tried
everything that Dell Customer Service told me to try
(which were the things that I had already tried as
mentioned above). The computer has no trouble recognizing
the mouse that is plugged in the other USB port, but when
I tried plugging the printer into that port, the computer
once again said that I couldn't detect any printer. I'm at
the end of my rope - not to mention the final semester at
University, where a printer really is a necessity!
HELP!

[Cari \(MS-MVP\)]

First of all disconnect the printer and uninstall anything that might have
been installed.

The correct procedure with a USB printer is to install the software BEFORE
connecting the printer... the software will tell you when to unisntall.

Follow
http://www.coribright.com/Windows/Article%20One.htm

You'll find updated drivers at www.epson.com

Cari
www.coribright.com

"D" > wrote in message
...
>I recently bought a brand new Dell with Windows XP. I
> tried to install my new Epson Stylus C62, but am having a
> strange problem. The computer cannot seem to recognize
> that the printer is plugged in. I have tried both parallel
> and USB ports. I have tried manually installing, as well
> as through the CD that comes with the printer. I have
> downloaded the XP service packs to no avail. I have tried
> everything that Dell Customer Service told me to try
> (which were the things that I had already tried as
> mentioned above). The computer has no trouble recognizing
> the mouse that is plugged in the other USB port, but when
> I tried plugging the printer into that port, the computer
> once again said that I couldn't detect any printer. I'm at
> the end of my rope - not to mention the final semester at
> University, where a printer really is a necessity!
> HELP!

[Cari \(MS MVP\)]

Uninstall and reinstall using
http://www.coribright.com/Windows/Article%20One.htm
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Al Gorfa" > wrote in message
...
> Have just purchased a new computer which has windows xp home edition
installed, however I cannot print documents to the printer.
>
> Keeps telling me there is a connection problem, but the printer still
works on my old windows programme.
>
> When I add printers through control panel, there is no epson c62 listed
and the driver cd I have doesn't always work.
>
> Is this printer not compatible with windows xp home edition.
>
> Any help would be great as I could be here for days trying to work it out.