Still scratching my head...?

I am so dingy after all of this let me give you a few
more details...Windows XP Home Service pack 1a and the
old anti-virus will still work I just don't trust it...
the new one pc-cillin will not...
>-----Original Message-----
>Ok, I need to know if anyone has ever had this problem
>because I am totally stumped and so are the tech people
I
>have been wrking with. I installed PC-cillin Internet
>Security and the install is fine everythings works, I
can
>connect to my LAN and then when I try to go to another
>site I get a "cannot display page error" I have to
>totally uninstall the virus protection and then do a
>system restore to be able to browse with Internet
>Explorer again. I have been doing this since Jan 7th
just
>like tech has asked; I install, just like they ask me to
>and then I have to restore. I have done that 9 times in
7
>days. I have sent them log files, I sent my sysinfo and
>still we cannot resolve this. I had no problems with my
>previous Anti-Virus except >>> I was infected with the
>Blaster worm while using it and had to totally
>reformat... soooo, I thought I needed something else. I
>continued to use the old virus protection for a couple
of
>weeks after the reformat until I could find an Anti-
Virus
>with the best reviews...now it will not work...any
>suggestions? I disabled the Firewall and Security in the
>program to see if that might work and still no
>luck...been at this for days...any halp would be so
>appreciated and I will forward it on to the people that
>need these answers as bad as I do...Thanks, JoLeigh
>Pearson
>.
>

[Joan Archer]

Is it because you are running two AV's, my understanding was that you
couldn't do that because of conflicts between them. I may be wrong but
that's my thoughts.
Joan

wrote:
> I am so dingy after all of this let me give you a few
> more details...Windows XP Home Service pack 1a and the
> old anti-virus will still work I just don't trust it...
> the new one pc-cillin will not...
>> -----Original Message-----
>> Ok, I need to know if anyone has ever had this problem
>> because I am totally stumped and so are the tech people I
>> have been wrking with. I installed PC-cillin Internet
>> Security and the install is fine everythings works, I can
>> connect to my LAN and then when I try to go to another
>> site I get a "cannot display page error" I have to
>> totally uninstall the virus protection and then do a
>> system restore to be able to browse with Internet
>> Explorer again. I have been doing this since Jan 7th just
>> like tech has asked; I install, just like they ask me to
>> and then I have to restore. I have done that 9 times in 7
>> days. I have sent them log files, I sent my sysinfo and
>> still we cannot resolve this. I had no problems with my
>> previous Anti-Virus except >>> I was infected with the
>> Blaster worm while using it and had to totally
>> reformat... soooo, I thought I needed something else. I
>> continued to use the old virus protection for a couple of
>> weeks after the reformat until I could find an Anti- Virus
>> with the best reviews...now it will not work...any
>> suggestions? I disabled the Firewall and Security in the
>> program to see if that might work and still no
>> luck...been at this for days...any halp would be so
>> appreciated and I will forward it on to the people that
>> need these answers as bad as I do...Thanks, JoLeigh
>> Pearson
>> .