Windows xp

[paul]

Randomly my computer shuts down and the message says,

Windows must now restart because the remote procedure
call service (RPC) has terminated unexpectedly.

How do I stop this?

[Rick \Nutcase\ Rogers]

Hi Paul,

When the shutdown warning appears, click start/run and enter "shutdown -a"
to halt the process. It's a virus called blaster or lovesan. Information:

http://www.kellys-korner-xp.com/xp_qr.htm#rpc
http://www.pchell.com/virus/msblast.shtml
http://vil.nai.com/vil/content/v_100499.htm
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.html
http://www.bigblackglasses.com/Article.aspx?Article=342

You need the patch described here to protect against it:

MS03-039: A Buffer Overrun in RPCSS Could Allow an Attacker to Run Malicious
Programs
http://support.microsoft.com/?kbid=824146

Problem is, you needed to install the patch BEFORE you got infected to avoid
it.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"paul" > wrote in message
...
> Randomly my computer shuts down and the message says,
>
> Windows must now restart because the remote procedure
> call service (RPC) has terminated unexpectedly.
>
> How do I stop this?

[Bruce Chambers]

Greetings --

If you connected the PC to the Internet without having first
installed the KB824146 Hotfix, without having first installed an
antivirus application with current virus definition files, and before
enabling a firewall, you're very likely to get infected from any of
the thousands of PCs on the Internet that are constantly broadcasting
the Blaster and/or Welchia worms. It only takes a few seconds of
exposure.

To stay on-line long enough to get the necessary updates, patches,
and removal tools, click Start > Run, and enter "shutdown -a" when the
next RPC countdown begins. This will abort the shut down. Also, make
sure you've enabled a firewall before starting, to preclude any more
intrusions while getting the updates/patches/tools.

Microsoft Security Bulletin MS03-39
http://support.microsoft.com/?kbid=824146

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

Removal Tool for Blaster/Nachi worm infections from computers running
Win2K or WinXP
http://support.microsoft.com/?kbid=833330

W32.Blaster.Worm a.k.a. W32/Lovesan.Worm
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.html

W32.Blaster.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

W32.Welchia.Worm a.k.a. W32/Nachi.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html

W32.Welchia.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html

McAfee AVERT Stinger
http://us.mcafee.com/virusInfo/default.asp?id=stinger


Bruce Chambers

--
Help us help you:
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You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH


"paul" > wrote in message
...
> Randomly my computer shuts down and the message says,
>
> Windows must now restart because the remote procedure
> call service (RPC) has terminated unexpectedly.
>
> How do I stop this?