Reinstall

[Robin]

Hi,

I recently purchased a new IBM ThinkPad with Windows XP
Professional installed. After two weeks of
installing/uninstalling/reinstalling/reuninstalling/downlo
ading patches from various websites and attempting to
install them, using the System Restore utility to try to
get back to square one, etc.etc.etc....I have not
succeeded in getting any of my non-MS software programs
to run on this operating system.

Any attempt to run my most crucial piece of software, a
translation management program known as Trados (which is
not exactly ancient -- only 1-1/2 years old) crashes the
computer, requiring a hardware restart.

Even MS Office, in the Office XP suite I just purchased is
having problems. Trying to open MS Windows results in an
error message regarding an AutoExec compile error. I
tried all three options that the MS support site suggests
for solving this problem (knowledge base article 329820).
Nothing worked.

The only thing I can think to do know is to wipe the hard
drive clean, reinstall Windows and start from scratch.
The problem is, the computer arrived with the software
installed, and I do not have an install disk. Can I
uninstall windows and re-run Windows SP setup without a
disk? If not, what else can I do?

Thanks for the help.. Robin

[Nicholas]

Have you contacted IBM support for some assistance?
I would if I were you!
Only IBM can provide instructions on how to reinstall
Windows XP on your ThinkPad if a CD was not provided.

--=20
Nicholas

------------------------------------------------------------------------

"Robin" > wrote in message:
...

| Hi,
|=20
| I recently purchased a new IBM ThinkPad with Windows XP=20
| Professional installed. After two weeks of=20
| installing/uninstalling/reinstalling/reuninstalling/downlo
| ading patches from various websites and attempting to=20
| install them, using the System Restore utility to try to=20
| get back to square one, etc.etc.etc....I have not=20
| succeeded in getting any of my non-MS software programs=20
| to run on this operating system.
|=20
| Any attempt to run my most crucial piece of software, a=20
| translation management program known as Trados (which is=20
| not exactly ancient -- only 1-1/2 years old) crashes the=20
| computer, requiring a hardware restart.
|=20
| Even MS Office, in the Office XP suite I just purchased is
| having problems. Trying to open MS Windows results in an=20
| error message regarding an AutoExec compile error. I=20
| tried all three options that the MS support site suggests=20
| for solving this problem (knowledge base article 329820).=20
| Nothing worked.
|=20
| The only thing I can think to do know is to wipe the hard=20
| drive clean, reinstall Windows and start from scratch.=20
| The problem is, the computer arrived with the software=20
| installed, and I do not have an install disk. Can I=20
| uninstall windows and re-run Windows SP setup without a=20
| disk? If not, what else can I do?=20
|=20
| Thanks for the help.. Robin