Failed WinXP home Upgrade Installation

[A Marsh]

I've just purchase WinXP Home Upgrade edition and when I
attempt to perform the upgrade from within my running
Win98 version the installation gets up to the "Preparing
Installation" point and fails with the following Fatal
Error:

Setup cannot continue. Contact Microsoft Technical
Support. (error 3E6h)

What can I do from this point? I haven't gotten to the
point where I get the Product ID number, so I can't call
MS Support (without spending my dime...).

[CWatters]

Isn't the ID printed on the CD packaging so you can enter it during
installation?



"A Marsh" > wrote in message
...
> I've just purchase WinXP Home Upgrade edition and when I
> attempt to perform the upgrade from within my running
> Win98 version the installation gets up to the "Preparing
> Installation" point and fails with the following Fatal
> Error:
>
> Setup cannot continue. Contact Microsoft Technical
> Support. (error 3E6h)
>
> What can I do from this point? I haven't gotten to the
> point where I get the Product ID number, so I can't call
> MS Support (without spending my dime...).
>
>
>

[Kelly]

Hi,

Error Message: Setup Cannot Continue. Please Contact Microsoft Technical
Support. (Error: 3E6h)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q311442
--
All the Best,
Kelly

MS-MVP Win98/XP [AE-Windows® XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm
http://www.kellys-korner-xp.com/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm


"CWatters" > wrote in message
...
> Isn't the ID printed on the CD packaging so you can enter it during
> installation?
>
>
>
> "A Marsh" > wrote in message
> ...
> > I've just purchase WinXP Home Upgrade edition and when I
> > attempt to perform the upgrade from within my running
> > Win98 version the installation gets up to the "Preparing
> > Installation" point and fails with the following Fatal
> > Error:
> >
> > Setup cannot continue. Contact Microsoft Technical
> > Support. (error 3E6h)
> >
> > What can I do from this point? I haven't gotten to the
> > point where I get the Product ID number, so I can't call
> > MS Support (without spending my dime...).
> >
> >
> >
>
>