colour print

[matty]

I have changed my ink cartridges and the black is working
fine but the colour is not. I have run the clean and it
refuses to do anything.

[HillBillyBuddhist]

"matty" > wrote in message
...
| I have changed my ink cartridges and the black is working
| fine but the colour is not. I have run the clean and it
| refuses to do anything.

You might want to consult your printer manual or online documentation for
the procedure to run a "printer self test." (most printers have this
function though I'm sure there are exceptions) A self test is an internal
diagnostic that is independent of the computer. i.e... the printer does not
need to be connected to the computer for this test. If the self test prints
color you'll know that the problem lies with the computer/software. If the
self test also does not print color you'll know the problem lies with the
printer.

--
D

I'm not an MVP a VIP nor do I have ESP.
I was just trying to help.
Please use your own best judgment before implementing any suggestions or
advice herein.
No warranty is expressed or implied.
Your mileage may vary.
See store for details. :)

Remove shoes to E-mail.

[Unknown]

Sometimes you have to run 'clean' several times to get air out of the print
heads.
"HillBillyBuddhist" > wrote in
message ...
> "matty" > wrote in message
> ...
> | I have changed my ink cartridges and the black is working
> | fine but the colour is not. I have run the clean and it
> | refuses to do anything.
>
> You might want to consult your printer manual or online documentation for
> the procedure to run a "printer self test." (most printers have this
> function though I'm sure there are exceptions) A self test is an internal
> diagnostic that is independent of the computer. i.e... the printer does
not
> need to be connected to the computer for this test. If the self test
prints
> color you'll know that the problem lies with the computer/software. If the
> self test also does not print color you'll know the problem lies with the
> printer.
>
> --
> D
>
> I'm not an MVP a VIP nor do I have ESP.
> I was just trying to help.
> Please use your own best judgment before implementing any suggestions or
> advice herein.
> No warranty is expressed or implied.
> Your mileage may vary.
> See store for details. :)
>
> Remove shoes to E-mail.
>
>