XP problem

[ken]

XP has stated to experience freezing while in AOL, and
using Word Perfect - When I use "End Task" the end Task
box remains at bottom Bar and will not close, and the end
task diolog box stays open - I have to pull it down to
bottom of screen to use the computer, or restart that
comp. to get rid of it. I use "Disk Clean UP" several
times a day, to no avail. Yet the "End Task" issue seems
separate to the Freezing issue??

Ken

[Gerry Cornell]

Ken

Have you looked in Event Viewer for error messages?=20

1. To open Event Viewer, click Start, click Control Panel, double-click =
Administrative Tools, double-click Event Viewer and select System for =
system errors or Application for application errors. Look for Error in =
the Type column and double click on Error to reveal a Description of the =
error. This can be copied by using Clipboard Viewer (see later).
=20
2. Part of the Description of the error will include a link, which you =
should double click for further information and you can copy using copy =
and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

3. For some errors you will find "+ Related Knowledge Base Article", =
which if double clicked takes you to the Knowledge Base Article =
containing a suggested solution.

There always seems to be a step 2 but not always a step 3.=20

A tip for posting copies of Error Reports (Step 1). Run Event Viewer and =
double click on the error you want to copy. In the window which appears =
is a button resembling two pages. Double click the button and close =
Event Viewer. Now start your message ( email )and do a paste into the =
body of the message. This will paste the info from the Event Viewer =
Error Report complete with links into the message. Make sure this is the =
first paste after exiting from Event Viewer. It can be helpful to place =
a shortcut to Event Viewer on your Desktop.

Download Adaware from http://www.lavasoftusa.com/support/download/ and =
use it to remove parasites.


~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any=20
suggested solution worked for you.
http://dts-l.org/goodpost.htm
~~~~~~~~~~~~~~~~~~~~~~~~

"ken" > wrote in message =
...
> XP has stated to experience freezing while in AOL, and=20
> using Word Perfect - When I use "End Task" the end Task=20
> box remains at bottom Bar and will not close, and the end=20
> task diolog box stays open - I have to pull it down to=20
> bottom of screen to use the computer, or restart that=20
> comp. to get rid of it. I use "Disk Clean UP" several=20
> times a day, to no avail. Yet the "End Task" issue seems=20
> separate to the Freezing issue??
>=20
> Ken