problem with msn messenger

[Hassan]

I have a problem with my msn messenger. I updated my msn over the summer to msn messenger 6.1. And now every time I sign on I get knocked of by someone saying that I am signed on somewhere else...then sometimes I will be surfing the net and I will get a r
andom IM from someone on my msn from the older version when I can not even see the messenger bar present in the lower right hand corner. Its been kinda frustrating and I'm just trying to figure out what I need to do to fix it. I already checkedout drop/add
and there was no options for that. If anyone has some insight on that I would realy appreciate it.

[Jonathan Kay [MVP]]

Greetings Hassan,

Actually you didn't "update" your Messenger to 6.1, you simply installed MSN Messenger, the
version of Messenger that comes with Windows XP is Windows Messenger (4.x) and is separate
from MSN Messenger.

To correct this, you'll simply need to disable Windows Messenger. To do so, open it up
(click Start, then Run, type "msmsgs" and click OK), click Tools, Options, Preferences tab
and unchecking 'Run this Program when Windows starts' or 'Run Windows Messenger when Windows
starts' (depending on version). As well, you can disable it further by going to Start,
Control Panel, Add or Remove Programs, Add/Remove Windows Components on the left, uncheck
Windows Messenger in the components list and click Next >. Note: this is only available if
you've installed Windows XP Service Pack 1 -- if you haven't, visit
http://windowsupdate.microsoft.com. This won't remove Windows Messenger completely, but it
will let it stay out of your way.

Also, do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
new "instant messaging scanning" feature, which can conflict with Messenger and cause it to
also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Hassan" > wrote in message
...
> I have a problem with my msn messenger. I updated my msn over the summer to msn messenger
> 6.1. And now every time I sign on I get knocked of by someone saying that I am signed on
> somewhere else...then sometimes I will be surfing the net and I will get a random IM from
> someone on my msn from the older version when I can not even see the messenger bar present
> in the lower right hand corner. Its been kinda frustrating and I'm just trying to figure
> out what I need to do to fix it. I already checkedout drop/add and there was no options for
> that. If anyone has some insight on that I would realy appreciate it.

[Jonathan Kay [MVP]]

Greetings Caz,

This is actually a problem on Microsoft's side and is being investigated.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Caz" > wrote in message
...
> When I sign in to MSN Messenger, it tells me how many new e-mails I have in my Hotmail
> account like it's supposed to. However, after I read those new messages, Messenger still
> says I have the same number of new e-mails to read - the number doesn't go back to zero
> like it should. I have to sign out and back in again every so often to get an accurate
> update. Also, it doesn't tell me when a new message arrives.
> Messenger used to function just fine. I'm not sure when these issues started. It was either
> when I upgraded to XP from 2000 or when I downloaded a service pack. Any ideas? Please
> help!!
> THANKS.

[Doobielicious]

I am having the same problem, but my messenger crashes every 5 mins.
Inferior product perhaps???

"Caz" > wrote in message
...
> When I sign in to MSN Messenger, it tells me how many new e-mails I have
in my Hotmail account like it's supposed to. However, after I read those new
messages, Messenger still says I have the same number of new e-mails to
read - the number doesn't go back to zero like it should. I have to sign out
and back in again every so often to get an accurate update. Also, it doesn't
tell me when a new message arrives.
> Messenger used to function just fine. I'm not sure when these issues
started. It was either when I upgraded to XP from 2000 or when I downloaded
a service pack. Any ideas? Please help!!
> THANKS.

[mike]

i have the same problem but it happens to me on any messenger that i log into.

I've been having the same problem for about a week now.
As far as I know, I haven't changed anything about my
system to cause this problem. Has anyone figured out
what to do to fix this?
>-----Original Message-----
>I am having the same problem, but my messenger crashes
every 5 mins.
>Inferior product perhaps???
>
>"Caz" > wrote in
message
>news:9EA40A0C-981B-46FE-ACAB-
...
>> When I sign in to MSN Messenger, it tells me how many
new e-mails I have
>in my Hotmail account like it's supposed to. However,
after I read those new
>messages, Messenger still says I have the same number of
new e-mails to
>read - the number doesn't go back to zero like it
should. I have to sign out
>and back in again every so often to get an accurate
update. Also, it doesn't
>tell me when a new message arrives.
>> Messenger used to function just fine. I'm not sure
when these issues
>started. It was either when I upgraded to XP from 2000
or when I downloaded
>a service pack. Any ideas? Please help!!
>> THANKS.
>
>
>.
>

[Caz]

Jonathan - Thanks for the reply. Any idea why this happens only to certain users? None of my friends seem to have this problem with Messenger. Thanks.

[lizzie_1990]

hello i have a problem with my msn messenger because everytime i try and sign in it comes with a troubleshooter and when i click on the troubleshoot it comes up with please try again later.
so could you please tell me if there is any problem with msn messenger today. thankyou