Corrupt file--cookies

[Steve D.]

I keep getting a pop up in the lower right hand corner
saying my c://documents & settings/user name/cookies
folder is corrupt and unreadable. It says I should run
chkdsk. I did, and the pop up still comes back. How do
I fix the problem, or at least get rid of the annoying
pop up?

[Thorsten Matzner]

"Steve D." > wrote:

>I keep getting a pop up in the lower right hand corner
>saying my c://documents & settings/user name/cookies
>folder is corrupt and unreadable. It says I should run
>chkdsk. I did, and the pop up still comes back. How do
>I fix the problem, or at least get rid of the annoying
>pop up?

Boot to the Safe Mode and delete the mentioned COOKIES folder. If this
also does not stop the message, this may indicate that there is some
malware on your computer. You may want to check your startup settings
to find out what is causing this. Applications that start with Windows
can be found here:
- the WIN.INI, section [windows], entries "run=" and "load="
- the Registry keys
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\RunServices
- the folders
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP
C:\DOCUMENTS AND SETTINGS\{username}\START MENU\PROGRAMS\STARTUP
See also "How to Troubleshoot By Using the Msconfig Utility in Windows
XP" (http://support.microsoft.com/?kbid=310560) and "How to Perform a
Clean Boot in Windows XP" (http://support.microsoft.com/?kbid=310353).

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