Lost product key

[Dan]

I purchased xp for home from tigerdirect.com. My system
went down and I started to reinstall it and it got stuck
in some type of infinite loop and would not install. I re-
formatted the hard drive and when I went to get the key
number, I found that it was missing. Anyone know who to
contact at microsoft about this without having to pay for
their support?

[Nicholas]

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=3Dkb;[ln];326246

--=20
Nicholas

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"Dan" > wrote in message:
...

| I purchased xp for home from tigerdirect.com. My system=20
| went down and I started to reinstall it and it got stuck=20
| in some type of infinite loop and would not install. I re-
| formatted the hard drive and when I went to get the key=20
| number, I found that it was missing. Anyone know who to=20
| contact at microsoft about this without having to pay for=20
| their support?

[Jupiter Jones [MVP]]

Dan;
If Windows XP is retail contact Microsoft:
http://support.microsoft.com/?kbid=295539

If Windows XP is OEM, contact Tiger Direct, Microsoft can not help.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
Please respond to newsgroup only for everyone's benefit.


"Dan" > wrote in message
...
> I purchased xp for home from tigerdirect.com. My system
> went down and I started to reinstall it and it got stuck
> in some type of infinite loop and would not install. I re-
> formatted the hard drive and when I went to get the key
> number, I found that it was missing. Anyone know who to
> contact at microsoft about this without having to pay for
> their support?

[Crusty \(-: Old B@stard :-\)]

You don't contact anyone at Microsoft for this. You contact Tiger Direct or
the manufacturer of the PC.

"Dan" > wrote in message
...
> I purchased xp for home from tigerdirect.com. My system
> went down and I started to reinstall it and it got stuck
> in some type of infinite loop and would not install. I re-
> formatted the hard drive and when I went to get the key
> number, I found that it was missing. Anyone know who to
> contact at microsoft about this without having to pay for
> their support?