Safe mode MUP.SYS

[ME]

When I try to boot into safe mode ) with F8), The computer loads down to
where it tries to load a file called "MUP.SYS", then it goes no farther.
Any suggestions?



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[Alex Nichol]

Xref: kermit microsoft.public.windowsxp.general:922965

"ME" <Not > wrote:

>When I try to boot into safe mode ) with F8), The computer loads down to
>where it tries to load a file called "MUP.SYS", then it goes no farther.
>Any suggestions?


That is the last file that gets loaded, so the trouble is in subsequent
initialisation of things. Probably a trouble with the base level
drivers, especially with the video one. Boot normally, put the CD in
the drive, then Start - Run the line
SFC /SCANNOW
to refresh damaged system files


--
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K. (remove the D8 bit)