Windows XP and frequent Blue Screen Crashes

[Danvic]

We have been getting intermittent "blue screens of death." After much trial
and error, we narrowed it down to our cable modem. We concluded that when
the signal is lost, or even if it flickers, it causes a blue screen crash.
Our Cable provider said this is a well known problem with XP -- they say if
you have installed non-XP software on the computer, it causes a driver
conflict that causes the computer to crash if it loses contact with the
Internet. Dell was even less helpful -- they told us to wipe the computer
clean and keep doing that until it stops. Can anyone give us some guidance
here? Should we switch to a new cable modem provider? This is VERY
frustrating. And my wife is going to kill me for spending all that money
such an unreliable computer. Help! (if you respond, please cc me at
-- thanks!)

[Eric Carnahan]

I would think that even if the modem lost connectivity you should not get a
blue screen unless you have an application that uses a constant internet
connection, i.e messenger software or mail program. Even with that you
should just get an error for that application that says it lost the
connection.

As for dropping the connection on the modem I had a similar problem until
the cable company upgrade the physical cable what when from the box on the
street to my house. Hope this helps.

--
Eric Carnahan


"Danvic" > wrote in message
...
> We have been getting intermittent "blue screens of death." After much
trial
> and error, we narrowed it down to our cable modem. We concluded that when
> the signal is lost, or even if it flickers, it causes a blue screen crash.
> Our Cable provider said this is a well known problem with XP -- they say
if
> you have installed non-XP software on the computer, it causes a driver
> conflict that causes the computer to crash if it loses contact with the
> Internet. Dell was even less helpful -- they told us to wipe the computer
> clean and keep doing that until it stops. Can anyone give us some
guidance
> here? Should we switch to a new cable modem provider? This is VERY
> frustrating. And my wife is going to kill me for spending all that money
> such an unreliable computer. Help! (if you respond, please cc me at
> -- thanks!)
>
>

[Kadaitcha Man]

Eric Carnahan > wrote:
> I would think that even if the modem lost connectivity you should not
> get a blue screen unless you have an application that uses a constant
> internet connection, i.e messenger software or mail program.

BWAHAHAHAAH!!!!! Disconnect the modem and get a BSOD in "messenger software
or mail program"? You dumb**** ****.

[Justin Haygood]

My DSL modem had a similar problem... The fix was to remove the USB cable from the back of the modem until you were logged in. then plug it in. But, you had to remove the cable and restart the pc to log in as somebody else. The reason I got a nic, since my dsl modem also has an ethernet jack on it. the problem was the usb driver. it was not XP compatible, and when XP loses the connection to the modem (such as when booting up, logging in, the cable got loose, etc), a BSOD (or restart if you have that set, which i turned off to discover that i was getting BSOD) showed up. However, my modem was still connected to the net, since my DSL modem (Westell 2100 BellSouth.net edition) did the PPPoE on its own, and created a DHCP server for the network.

"Kadaitcha Man" > wrote in message ...
> Eric Carnahan > wrote:
> > I would think that even if the modem lost connectivity you should not
> > get a blue screen unless you have an application that uses a constant
> > internet connection, i.e messenger software or mail program.
>
> BWAHAHAHAAH!!!!! Disconnect the modem and get a BSOD in "messenger software
> or mail program"? You dumb**** ****.
>
>

[AlanB]

> "Danvic" wrote in message...
> We have been getting intermittent "blue screens of death." After much
trial
> and error, we narrowed it down to our cable modem. We concluded that when
> the signal is lost, or even if it flickers, it causes a blue screen crash.

I think it's the PPoE software. Look for a way to just do DHCP even if you
need a cheep router like a Linksys. The PPoE is crap and is a good example
of how not to do DSL.
See if a different Ether net card will help.
A